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Casa La Merced by Mustique

3.5 star property
Hotel with free breakfast, steps from Teatro Heredia

Choose dates to view prices

Photo gallery for Casa La Merced by Mustique

Front of property
Lounge
Interior
Porch
40-inch Smart TV with satellite channels, TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room

Junior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Twin Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Suite

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle de Don Sancho36'165, Cartagena, 130001

What's nearby

  • San Pedro Claver Church and Convent - 6 min walk
  • Clock Tower - 6 min walk
  • Las Bovedas - 10 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Pink Dolphin - ‬3 min walk
  • ‪Pastelería Mila - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Restaurante Robert Sazon Monposino - ‬2 min walk

About this property

Casa La Merced by Mustique

Hotel near San Pedro Claver Church and Convent
Located close to Teatro Heredia and Catedral, Casa La Merced by Mustique provides free cooked-to-order breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), a banquet hall, and a 24-hour front desk
  • Tour/ticket assistance, a front-desk safe, and an elevator
  • Smoke-free premises, concierge services, and 1 meeting room
Room features
All guestrooms at Casa La Merced by Mustique include comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 40-inch Smart TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa La Merced by Mustique Hotel
Casa La Merced by Mustique Cartagena
Casa La Merced by Mustique Hotel Cartagena

Frequently asked questions

Does Casa La Merced by Mustique have a pool?

Yes, this property has an outdoor pool.

Is Casa La Merced by Mustique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa La Merced by Mustique?

This property doesn't offer parking.

What time is check-in at Casa La Merced by Mustique?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Casa La Merced by Mustique?

Check-out is at noon.

Does Casa La Merced by Mustique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 110000 per vehicle applies.

Where is Casa La Merced by Mustique located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Teatro Heredia, Iglesia de Santo Toribio de Mangrovejo, and Catedral. Palacio de la Inquisicion and San Pedro Claver Church and Convent are also within 10 minutes.

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Casa La Merced by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 31 out of 33 reviews
Rating 8 - Good. 2 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steen

Liked: Cleanliness, room comfort
We had a wonderful stay. Excellent service, well situated and a very nice breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Cartagena
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very cute elegant hotel in old town Cartegana
Stayed 2 nights in Mar 2024

10/10 Excellent

Refugio rosas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect for us
Stayed 4 nights in May 2024

10/10 Excellent

Eric Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed at with the best staff and best location. We will be coming back for yrs. Love this place
Stayed 4 nights in Aug 2022

10/10 Excellent

Nella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the architecture of the building, all the staff were amazing and helpful. The Junior room on the roof top was fantastic with a view and clean. Breakfast was delicious. I totally recommend this stunning boutique hotel.
Stayed 7 nights in Apr 2023

8/10 Good

Harry

Nice quiet hotel
Small hotel, with only a few other travelers. not easy to negotiate if you don’t speak Spanish, but staff tried to be helpful. Location was fine. Small pool offered limited and swimming in limited sunbathing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was impeccable! They treated us like we were family and made us feel like we were the only guests in the entire hotel. Such a beautiful space, great food and even better service. Thank you for an amazing experience!
Stayed 4 nights in Nov 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nafeesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, from the front entrance to the interior to the bedrooms, everything was done very tastefully. We stayed in a junior suite on the rooftop and the views of the wall and the sea were enchanting. Breakfast was made to order with many choices, and delicious. We had dinner one evening and it was as good as any of the fine restaurants in the city. Above all, the staff were so accommodating, kind, and gracious. Would highly recommend this beautiful property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities
Casa La Merced by Mustique was the perfect place to both get away and engage in local activities. The staff was attentive and polite. We managed to communicate despite our limited Spanish proficiency. The chef was very accommodating for breakfast. The staff was helpful with recommendations for activities and reservations. The only negative was that the pool was awkwardly located in the middle of the lobby and the rooftop terrace was lovely but if the room next to it was occupied, it could lead to an uncomfortable social situation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gem , and the service is extra friendly . You feel more like at home rather then in an hotel. The quality of the service make it exceptional. I will go back again and again. I had the room on the roiftop and fantastic view. Love the breakfast à la carte . The architecture is quite modern and elegant in an old house , you get the best of both. Walk everywhere and east access to the airport
Stayed 4 nights in Aug 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent house/hotel. This is not your typical hotel. It is a stunning house in the moorish riyad style run by a hotel company. Hence there is no lobby in the traditional way one would expect of a hotel. All areas are communal - dining area, bar, terraces. The décor is impeccable, all in white and rattan contrasted with plants and a central blue pool which highlights the ambiance of the house. The only problem is that the house does not have an elevator. Service is very good. The rooftop terrace has a small jacuzzi and views if the Teatro Heredia and ocean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ingrid Romaneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Marta Eugenia de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, personal muy atento, superó nuestras expectativas!!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal p disfrutar la ciudad amurallada de Catagena
Un espacio lindo y acogedor para disfrutar la hermosa ciudad amurallada de Cartagena.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marcia

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño pero muy acogedor. En general muy limpio y con muchos detalles que lo hacen sentir a uno a gusto. El desayuno incluido es rico y bien servido. La ubicación del hotel es excelente para conocer la ciudad amurallada a pie. El personal es muy amable. Lo recomiendo ampliamente.
Stayed 3 nights in Jul 2022