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"Lovely big clean rooms great lounge for relaxing in fab decor staff are so helpful would recommend it will stay again "

"Would stay again!!"

"Really enjoyed it. My only comment is I would have liked a bottle of water in the room. "

"Clean and comfortable stay. Close to the train station "

"I really enjoyed my last stay and found the room (overlooking the canal) to be very comfortable, with kettle and coffee machine, as well as mugs and smaller cups. (Much nicer than a room I had on a previous visit that didn’t enjoy much of a view.) The fridge in the room was a little loud on occasion but this was minor. The bed and pillows were very comfortable and the shower was nice and hot. The breakfast area was clean and quiet. Just after I had taken a small serving of hot buffet items, one of the staff came over to my table to apologise that they had just realised that all the food from the serving containers was cold and needed to be heated. Mistakes happen so it wasn’t a particular problem. The coffee was hot and I settled for toast. The staff were lovely at the reception, as well as in the restaurant. Excellent location for the Mailbox and canal side restaurants, pub and cinema. There is a Tesco next door too. "

"I love the character of this hotel. It is clean and comfortable. The staff are top notch: friendly and professional. The location is central and convenient for sightseeing and transport. However, you do need to be street smart around the station. "

"Staff were friendly & helpful. Location excellent, clean and great facilities. Well done! Thank you!"

"Very comfortable bed, good curtains to keep out light and a decent breakfast all contributed to a pleasant stay. Staff were cheerful and helpful. And the Bo'vine restaurant serves a good meal. The market value meals actually are pretty good value - big portions as well as tasty food, "

"Friendly and helpful staff. "