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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Escape to urban bliss with rejuvenating spa treatments or energize your day by working out in style.

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Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Bar (on property)
Indoor pool
Breakfast and dinner served
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Bar
  • Gym
  • Room service
The current price is SAR 300
SAR 360 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Twin Beds

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 1 Double or 2 Twin Beds

Classic Twin Room, 1 Double or 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Novotel Cardiff Centre

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
The price is SAR 276
SAR 331 total
includes taxes & fees
9 Mar - 10 Mar
Novotel Cardiff Centre

About the neighborhood

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD

What's nearby

  • St. David's - 8 min walk
  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Upscale hotel near Principality Stadium
Close to Cardiff Castle and Cardiff University, Mercure Cardiff Holland House Hotel & Spa provides dry cleaning/laundry services, a bar, and a gym. Indulge in a massage, a body treatment, and a body wrap at Spa Naturel, the onsite spa. The on-site restaurant, Urban Bar & Kitchen, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a conference center and a steam room.
Other perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, smoke-free premises, and free newspapers
  • Meeting rooms, a reception hall, and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 172 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 21.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 32
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

Is Mercure Cardiff Holland House Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cardiff Holland House Hotel & Spa?

Self parking is available for GBP 21.00 per day.

What time is check-in at Mercure Cardiff Holland House Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Cardiff Holland House Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Cardiff Holland House Hotel & Spa located?

Located in Cardiff City Centre, this spa hotel is within a 15-minute walk of Capitol Shopping Centre, Principality Stadium, and Cardiff Castle. Cardiff Bay is 1.4 mi (2.2 km) away. Cardiff Queen Street Station is only a 5-minute walk and Cathays Station is 14 minutes.

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Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 452 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Amenities
Nice hotel good staff easy check in and out
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, had the deluxe king suite and it was sensational. Lovely space for a break away from
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay once again! Lovely facilities, big rooms, I’ve always enjoyed my stays here
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Lovely hotel and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money for the location
Stayed 2 nights in Oct 2024

6/10 Okay

Nicola

Room very cold and dining standards poor
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and close to many facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely! The hotel was amazing. However the only two things I would say were slightly disappointing was for the balloons and banners birthday package I was told this included balloons (plural) but only found one and two small banners. The other thing is that I paid for a king bed in the privilege suites and got given two single mattresses stuck together. Other than This the food was amazing and great service. Probably the best hotel in Cardiff. Didn’t feel the safest in the area, but fine if you plan to stay in the hotel and leave for day trips.
Stayed 1 night in Feb 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities
A wonderful hotel with friendly and professional staff and great facilities including the pool and spa. Our room was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and will return again
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room and bathroom. Comfortable pillows and good quality decor/fittings. Didn't use the bar or restaurant so can't comment there. Staff friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable nice big rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room at only £90 a night. Comfy beds, nice bathroom, spa facilities are wonderful!
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
The hotel was very freshly decorated, with some lovely but not excessive amounts of Xmas decs. The room was generously sized, warm and had everything we needed. However on the second day no room service happened, so we had to ask for the minimum of towels and tea tray top up. Staff were all very pleasant and breakfast was very good too. All in all a very good, reasonably priced place to stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Natasha

Had girls doing videos in changing rooms how i was trying to change , jacuzzi wasnt working , pool wasnt up to standards , overall not happy as was looking forward to pool and jacuzzi my daughter was disappointed too.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, all very clean and tidy. And very well presented. Just a pity you have to pay for parking.
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Liked: Staff & service
Disliked: Property conditions & facilities
Overall the staff were helpful, the location was perfect and we had a pleasant stay. Unfortunately there was a leak in the room via a rotting window which created a damp smell and a dripping noise though the night.
Stayed 1 night in Nov 2024

4/10 Poor

Nicola

Disliked: Amenities, property conditions & facilities
No atmosphere in bar. Additional payment for use of pool not expected. Will not stay there again
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Not much we didn't like. Handy to trains ( our preferred method of transport), to Cardiff central, and easy to get in and out. Lifts are confusing and can leave before you get to the door. Dining room very good, commend the chef. And the more than adequate room had a bath! A rarity in hotels these days but very welcome. We've never stayed in a bad Mercure, that remains the case.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spacious rooms, great facilities!
Stayed 1 night in Jul 2024

10/10 Excellent

Kasanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything from staff to the room. I will be returing back.
Stayed 1 night in Nov 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nowhere stated i had to pay £21 for parking, used card details as believed this was for standard for hotels as a guarentee yet card tapped and £21 taken out of my account. Could not use water after 9.p.m due to a shortage. So coming in from a concert and having to gonto bed covered in spilt alchol and sweat was not a nice experience, would have asked for a replacement hotel if we knew before check-in. Brekfast was not worth money paid for and selection of drinks at the bar was limited due to half of it being out of stock. Room and Hotel itself lovely and one of the comfiest beds slept in a hotel
Stayed 1 night in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place, good prices. Bar service was very slow. But the staff were nice. Room was clean simple and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and spa.
Great spa and pool area. Doorman very helpful!
Stayed 2 nights in Sep 2024