Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with a fitness center and a 24-hour front desk

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
BBQ/picnic area
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is SAR 236
SAR 283 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Classic Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Room, Accessible (Mobility)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds (Classic)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Classic Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Trehafod, Pontypridd, Wales, CF37 2NP

What's nearby

  • Rhondda Valley - 1 min walk
  • Falconry UK - 6 min drive
  • The Royal Mint Experience - 13 min drive
  • Caerphilly Castle - 18 min drive
  • Principality Stadium - 24 min drive

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Upscale hotel
Consider a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham and take advantage of a garden, a bar, and a gym. The on-site British cuisine restaurant, The Heritage Park, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and 4 meeting rooms
  • A banquet hall, a 24-hour front desk, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Park Pontypridd, Trademark Collection by Wyndham include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Heritage Park

Things to do

  • Fitness center

Conveniences

  • Banquet hall
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

Is Heritage Park Pontypridd, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Heritage Park Pontypridd, Trademark Collection by Wyndham located?

Situated in Pontypridd, this hotel is steps from Rhondda Valley and 2.6 mi (4.2 km) from Falconry UK. Spot Climbing Centre and The Royal Mint Experience are also within 9 mi (15 km). Trehafod Station is 9 minutes by foot and Porth Station is 17 minutes.

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 678 reviews
Rating 8 - Good. 214 out of 678 reviews
Rating 6 - Okay. 99 out of 678 reviews
Rating 4 - Poor. 54 out of 678 reviews
Rating 2 - Terrible. 51 out of 678 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean comfortable good service
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Business traveler
Liked: Staff & service
Fine, does the job.
Stayed 1 night in Jan 2025

10/10 Excellent

Gemma

Stayed 1 night in Dec 2024

2/10 Terrible

Rui Jun

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room and toilet were not clean. Notwithstanding the fact that it is an old property, it is very obvious that proper upkeeping is not maintained. Towel rack in the toilet was covered with rust across all the bars, and our towels were hung onto them! In all honesty, hanging the towels onto such a rack hides the reality that is it filled with rust. Bedsheets beddings had weird stains and patches on them. It was an uncomfortable stay. Location is fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Alister

Stayed 1 night in Dec 2024

8/10 Good

SUSAN

Staff were all lovely
Stayed 4 nights in Dec 2024

6/10 Okay

Maximus

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
No thanks
Stayed 1 night in Nov 2024

4/10 Poor

Michelle

Stayed 2 nights in Oct 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
comfortable bed but bathrooms need revamping
Room getting shabby especially the bathroom and unable to turn the dial to use the bath rather than shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Kemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff. Good hotel.
Late arrival due to closure on M4 but night staff was very friendly and ushered us in without any fuss.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Hannah

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were great - hotel was awful
The only good thing about the hotel is the reception team. They went out of their way to make sure you were happy. I dont really like leaving a negative review unless there really is a good reason and the owners of this hotel need to hear the reasons. The hotel is worn. The rooms arent of an acceptable standard even for the money paid. The carpets smell of damp and are torn. Furniture is stained and damaged. Matresses are beyond their life. Rooms are dirty and mouldy. Locks dont work on doors. Some doors dont close. Some doors dont open. Service is slow in the bar. There just are not enough staff. We were told a simple coffee would take 10 minutes as the girl was the only person on serving breakfast. Drinks were expensive for a poor bar. The fire alarm sounded regularly even in the middle of the night because "someome was having a shower and left the door open". Vans were parked in the disabled spaces. The car park was mostly flooded. Another person was in front of me complaining their room was dirty and the toilet in an unspeakable state. The owners appear to not care. We had to change rooms. Its not somewhere i would stay again. Its not somewhere i wished i had stayed. Forgive me father for I have stayed... Though credit to reception staff for dealing with an impossible situation. This hotel would be really be well suited to warmer climates like Torquay. A comedy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Great breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Rhys

Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024