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"They do not answer emails or messages despite multiple tries- we could not go to Ortesei due to health issues and they would not help with a cancellation-- i would NOT use this hotel due to poor customer service"

"Located in a lovely scenic position high up on a hill side, the property is staffed by wonderfully hospitable people determined to make our stay memorable. To our surprise, the property had a small pool and exercise area as well as games area. The recommendation of a nearby restaurant was spot on (5 minute walk) plus a great breakfast also kept us well fed. The only concerns are that the property is a bit of a drive off the main motorway and the wifi was slow. But those are small concerns...

"What an exceptionally outstanding hotel. Everything about it is wonderful. From the setting where apples grow to the views of the mountains. In our three week tour of Europe this is by far the nicest staff. Our room was large with a balcony and sitting area. While there is no restaurant onsite, they do serve breakfast which was delicious. "

"My husband and I stayed here in mid June and it was wonderful. The location is beautiful and provided a wonderful pool to enjoy on a warm summer day. The owners were incredibly welcoming and provided for our every need and request. The optional dinner was delicious and of exceptional quality, a perfect ending to a day of hiking, biking, and exploring. Looking forward to returning. "

"I booked the hotel while on the road 30 min away. It turned out to be a great decision. Gorgeous place! Clean rooms. Good breakfast. Bargain for the price!! Recommend without hesitation. "

"È difficile sentirsi a casa in hotel ma questo è stato proprio il nostro caso. Pulizia, attenzione, cortesia e cura. Camera con moquette, ma pulitissima. Zone comuni molto belle. Ottima cucina e colazione. Bellissima biblioteca e fantastico parcheggio coperto. "