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Hôtel du Château & Spa Gemology

4.0 star property
Mediterranean Carcassonne hotel in City of Carcassonne with a full-service spa

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Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Indoor pool, seasonal outdoor pool, sun loungers
Property entrance
Couples treatment rooms, hot tub, steam room, Turkish bath
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
The current price is SAR 515
SAR 590 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

In-room safe, individually decorated, desk, blackout drapes

Junior Suite Triple

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout drapes/curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, individually decorated, desk, blackout drapes

Classic Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

In-room safe, individually decorated, desk, blackout drapes

Chambre Supérieure Triple

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout drapes/curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

In-room safe, individually decorated, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property - evening/night

SOWELL COLLECTION Hôtel du Roi & SPA

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, (395)
The price is SAR 523
SAR 609 total
includes taxes & fees
25 Feb - 26 Feb
SOWELL COLLECTION Hôtel du Roi & SPA

About the neighborhood

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000

What's nearby

  • Château Comtal - 1 min walk
  • Narbonnaise Gate - 2 min walk
  • Historic Fortified City of Carcassonne - 3 min walk
  • Aude Gate - 4 min walk
  • Le Musée de la Torture de Carcassone - 5 min walk

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Saint Jean - ‬5 min walk
  • ‪L'Escargot - ‬4 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬3 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Hôtel du Château & Spa Gemology

Upscale boutique hotel located in City of Carcassonne
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hôtel du Château & Spa Gemology. Treat yourself to a body treatment, a Thai massage, or a facial at SPA GEMOLOGY, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a steam room.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A computer station, luggage storage, and smoke-free premises
  • A 24-hour front desk, beach towels, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • LED TVs with satellite channels
  • Cribs/infant beds, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: EUR 18 for adults and EUR 9 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Frequently asked questions

Does Hôtel du Château & Spa Gemology have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hôtel du Château & Spa Gemology pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel du Château & Spa Gemology?

Self parking is available for EUR 15 per day.

What time is check-in at Hôtel du Château & Spa Gemology?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hôtel du Château & Spa Gemology?

Check-out is at noon.

Where is Hôtel du Château & Spa Gemology located?

Located in City of Carcassonne, this spa hotel is steps from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 24 minutes by foot.

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Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 417 reviews
Rating 8 - Good. 119 out of 417 reviews
Rating 6 - Okay. 19 out of 417 reviews
Rating 4 - Poor. 6 out of 417 reviews
Rating 2 - Terrible. 6 out of 417 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Great location, great massage and lovely staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff. Beautiful property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great staff
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Friendly hotel right beside the old city
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ambiance. Amazing staff.
Stayed 2 nights in May 2024

8/10 Good

Stephen

Liked: Amenities
Great location for visiting La Cite. The hotel and its grounds were very well maintained. The room was very comfortable quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Stayed 1 night in Apr 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff and service, great accommodations. Would stay again.
Stayed 1 night in May 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
Stayed 1 night in Jul 2023

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pool, close to town
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Stayed 1 night in Oct 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for visiting the walled city
Stayed 3 nights in Jul 2023

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from the castle, quiet, everyone was very nice and helpful. We would stay there again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with a relaxing atmosphere
We enjoyed an excellent stay. The staff were very friendly, the room comfortable and the location and services of a very high quality. We will definitely visit this hotel again.
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Stayed 2 nights in Sep 2023

6/10 Okay

Hilary

Liked: Staff & service
Coukd have been wonderful
Lovely location and hotel coukd have been absolutely excellent but lets itself down with just simple stuff
Stayed 1 night in May 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Our room was comfortable and quiet with excellent air conditioning. The pool and surround was a really nice place to relax. Staff very friendly and helpful.
Stayed 3 nights in Jul 2022