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JW Marriott Hotel Caracas

4.5 star property
Unwind in style by treating yourself to spa treatments and delicious Mediterranean meals. Take advantage of free WiFi to plan your day.

Choose dates to view prices

Photo gallery for JW Marriott Hotel Caracas

Lobby
Meeting facility
Lounge
Breakfast, lunch, dinner served; Mediterranean cuisine
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Pet friendly
  • Gym
The current price is SARĀ 638
SARĀ 740 total
includes taxes & fees
14 Feb - 15 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, Non Smoking, City View

Basic Room, 2 Double Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, individually decorated

Basic Room, 2 Double Beds, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Reception

Renaissance Caracas La Castellana Hotel

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
8.6 out of 10, Excellent, 55 reviews
The price is SARĀ 638
SARĀ 740 total
includes taxes & fees
10 Feb - 11 Feb
Renaissance Caracas La Castellana Hotel

About the neighborhood

Map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060

What's nearby

  • Sambil Caracas Commercial Center - 20 min walk
  • Altamira Square - 4 min drive
  • Centro Comercial Ciudad Tamanaco - 5 min drive
  • Plaza los Palos Grandes - 5 min drive
  • Caracas Square - 9 min drive

Getting around

  • Chacaito Station - 8 min walk
  • Caracas Station - 13 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive

Restaurants

  • ā€ŖWendyā€™s - ā€¬3 min walk
  • ā€ŖGourmet Market - ā€¬3 min walk
  • ā€ŖLa Gran Sabana, C.A. - ā€¬3 min walk
  • ā€ŖOCEANƍA Asian Cuisine & Sushi Bar - ā€¬1 min walk
  • ā€ŖSubway - ā€¬4 min walk

About this property

JW Marriott Hotel Caracas

Luxury hotel near a metro station
Consider a stay at JW Marriott Hotel Caracas and take advantage of a terrace, a garden, and a hair salon. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Sur Mediterranean Grill, offers breakfast, lunch, and dinner. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Massage treatment rooms, an elevator, and a front-desk safe
  • Meeting rooms, a vegetable garden, and a 24-hour front desk
Room features
All 269 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi, Wired Internet (USD 6 per day)

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMā€“10:00 AM: USD 35 for adults and USD 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 30
  • Grab bar near toilet
  • Toilet grab bar height (inches): 18
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6 per day (rates may vary)
  • Fee for wired internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

Frequently asked questions

Does JW Marriott Hotel Caracas have a pool?

Yes, this property has an outdoor pool.

Is JW Marriott Hotel Caracas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at JW Marriott Hotel Caracas?

Self parking is available for USD 15 per day. Valet parking is available for USD 10 per day.

What time is check-in at JW Marriott Hotel Caracas?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at JW Marriott Hotel Caracas?

Check-out is at 1 PM.

Does JW Marriott Hotel Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100 per vehicle applies.

Where is JW Marriott Hotel Caracas located?

Situated in Caracas, this luxury hotel is within 1 mi (2 km) of Caracas Stock Exchange, Tolon Fashion Mall, and Centro Comercial El Recreo. Sambil Caracas Commercial Center and Central University of Venezuela are also within 2 mi (3 km). Chacaito Station is 8 minutes by foot and Chacao Station is 14 minutes.

JW Marriott Hotel Caracas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cuiyan

Liked: Cleanliness, staff & service, property conditions & facilities
The services are reliable
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfonso

Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Exceptional hotel
Stayed 1 night in Jan 2018

8/10 Good

Daniel, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Caracas business hotel
We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficulties out of the responsability of the hote
Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype

8/10 Good

business, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Very Good hotel! Good breakfast! Good location!

4/10 Poor

Rob, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice rooms , terrible service
Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general

4/10 Poor

Miguel, New Mexico

Disliked: Staff & service
Never again
The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.

10/10 Excellent

HBO, Dubai

Liked: Staff & service, property conditions & facilities, room comfort
Good Location
Very Good location and at least during day time, safe to walk in the area.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Business trip
Probably the best hotel in Caracas. Staff are very helpful and room was clean. The room they gave me at check-in hadn't been cleaned so they upgraded me and gave me a free bottle of wine. The gym is good too.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
So so experience
Good hotel in good location but far from the best for the price paid...

6/10 Okay

Pablo, ARGENTINA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A JW experience in Caracas!
Always Caracas is a challenging destination and more over the past few years. I visited this city in the past and I am amazed about how it changed, the deterioration of the city and services shock me!. In general the JW Marriott is a good chain but this hotel is the main exception, it is really expensive for what it is!. Old, not well mantain and the decor is exactly as the one from the old days. Good food, excellent location and safe... this last item is important in a really violent city where everyone from the taxi driver to a shop employee is trying to get advantage of the general confusion. It is really, really expensive and it does not reflect what the JW Marriott may protect.... their name!.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great Business hotel
One of the best rooms I have stayed in in Venezuela let alone the US

8/10 Good

Epica

Liked: Cleanliness, staff & service, room comfort
Nice Marriott in Caracas
This hotel is located in a safe area and close to a metro station (6-7 minutes walk). The recepionists are friendly and speak good English, but sometimes the information provided was not very reliable (not very surprising in Venezuela). This has a JW quality (with JW pricing if you pay in dollar).

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atenciĆ³n
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
Stayed 2 nights in Oct 2018