Hotel Chacao Cumberland

3.0 star property
Hotel connected to a shopping center in Sans Souci with a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Chacao Cumberland

Lobby sitting area
Staircase
Front of property
In-room safe, desk, laptop workspace, blackout drapes
View from property

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym
  • Laundry
The current price is SAR 343
SAR 398 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Basic Triple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Basic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

About the neighborhood

Map
Av. Santa Lucia con Av. ppal., del Bosque - Chacaito, Caracas, Capital District

What's nearby

  • Sambil Caracas Commercial Center - 3 min drive
  • Altamira Square - 4 min drive
  • Centro Comercial Ciudad Tamanaco - 5 min drive
  • Plaza los Palos Grandes - 6 min drive
  • Caracas Square - 8 min drive

Getting around

  • Chacaito Station - 10 min walk
  • Caracas Station - 12 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Pastelería Las Nieves - ‬8 min walk
  • ‪Subway - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪El Coco - ‬5 min walk
  • ‪Kamaka Sushi - ‬7 min walk

About this property

Hotel Chacao Cumberland

Hotel located in Sans Souci
You can look forward to dry cleaning/laundry services, a bar, and a 24-hour gym at Hotel Chacao Cumberland . The on-site restaurant, El Golozo, offers breakfast, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a ballroom, and smoke-free premises
  • Luggage storage, laundry services, and an elevator
  • A 24-hour front desk, meeting rooms, and a gift shop
Room features
All 80 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Golozo

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas

Frequently asked questions

Is Hotel Chacao Cumberland pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland doesn't offer parking.

What time is check-in at Hotel Chacao Cumberland ?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Chacao Cumberland ?

Check-out is at 11:00 AM.

Where is Hotel Chacao Cumberland located?

Located in Sans Souci, this hotel is within 1 mi (2 km) of Caracas Stock Exchange, Centro Comercial El Recreo, and Tolon Fashion Mall. La Chiquinquira Church and Central University of Venezuela are also within 1 mi (2 km). Chacaito Station is 10 minutes by foot and Sabana Grande Station is 12 minutes.

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Hotel Chacao Cumberland Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 72 reviews
Rating 8 - Good. 16 out of 72 reviews
Rating 6 - Okay. 21 out of 72 reviews
Rating 4 - Poor. 19 out of 72 reviews
Rating 2 - Terrible. 7 out of 72 reviews

7.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Aure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018

4/10 Poor

Kel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel really O.K., except breakfast!
This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

ALONSO D

Liked: Room comfort
Disliked: Staff & service
Buen precio pero falta calidad
El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".
This review was submitted before 2018 and has not been verified.

8/10 Good

Stanislav

Liked: Property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Leidy P, Cali, Colombia

Liked: Cleanliness, staff & service, room comfort
Buen servicio mal Internet
El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 실망스러운 호텔
전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Eliana

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

#HotelCumberlan, Holanda

Liked: Cleanliness
Disliked: Property conditions & facilities
Leuk hotel
Mijn ervaring met dit hotel was. Kamer was uitstekend, alleen het eten was zeer bizar en slecht. Ik raad aan daar verblijven en buiten de deur eten. Ee is een goede Chinees in de buurt.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Downtown
No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Zaira, Cumana

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel liegt in einer verkehrsreichen Zone
Durch hohes Verkehrsaufkommen war das Hotel schwer zu errreichen. Das 1. Zimmer was uns angeboten wurde stank nach Schweiß. Frühstück mangelhaft, an einem Tag fiel das Früstück aus, es war ausverkauft. Es fiel uns nicht schwer, obwohl bezahlt, das Hotel vorzeitig zu verlassen.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mary, Ciudad Bolivar

Liked: Room comfort
Disliked: Cleanliness, staff & service
para mejorar un servicio costoso
En realidad llegar es fácil, pero en cuanto a mi experiencia se ve que no habian cambiado las sabanas tenia cabellos de otras personas y otras impurezas, en cuanto al agua ademas de ubicarla en otros pisos su sabor no es puro por otra parte la unica vez que fui al desayuno no había lo ofrecido y las frutas estaban marchitas.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Carlos Arturo, Bogota

Disliked: Property conditions & facilities
aceptable
El gimnasio tiene unas máquinas en mal estado. El wi fi es de baja cobertura. Prácticamente no sirve en las habitaciones.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
se recomienda
Esta bien ubicado y en buenas condiciones el desayuno es bueno
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Auristela Hernandez, Puerto Ordaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos !
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Comparado com o resto, é bom.
Tinha boa acomodação, a limpeza estava mais ou menos. Não tinha agua quente no chuveiro e o WIFI é pessimo no quarto. No geral, comparando com a cidade que tinha falta de água e de produtos basicos (papel higienico por exemplo), até que o hotel esta bom.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Elina Moya, estado Sucre

Liked: Cleanliness, room comfort
"Camas confortables";
Agradable. Pero nunca se pudo acceder a internet
This review was submitted before 2018 and has not been verified.

10/10 Excellent

raul m mariscal ch, puerto la cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Excelente ubicación"
"Camas confortables"
This review was submitted before 2018 and has not been verified.

6/10 Okay

nobley, europe

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English