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Meliá Caracas

4.5 star property
Escape into luxury at this stylish hotel where you can indulge in world-class amenities like spas and fine dining options.

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Photo gallery for Meliá Caracas

Spa treatment
Lunch served
Property entrance
Point of interest
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for The Level Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

The Level Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep soaking bathtub
Rainfall showerhead
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
2 bedrooms
Premium bedding
Hair dryer
Deep soaking bathtub
  • 85 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Level Grand Suite

The Level Grand Suite | 1 bedroom, premium bedding, minibar, in-room safe

The Level Grand Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
3 bedrooms
Premium bedding
Deep soaking bathtub
Rainfall showerhead
  • 85 sq m
  • Sleeps 2
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 3 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 3 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
3 bedrooms
Premium bedding
Hair dryer
Deep soaking bathtub
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep soaking bathtub
Rainfall showerhead
  • 370 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep soaking bathtub
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room | 1 bedroom, premium bedding, minibar, in-room safe

Supreme Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep soaking bathtub
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

The Level, Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep soaking bathtub
Rainfall showerhead
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep soaking bathtub
Rainfall showerhead
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 39 reviews
The price is SAR 638
SAR 740 total
includes taxes & fees
23 Feb - 24 Feb
JW Marriott Hotel Caracas

About the neighborhood

Map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

What's nearby

  • Sambil Caracas Commercial Center - 4 min drive
  • Altamira Square - 6 min drive
  • Centro Comercial Ciudad Tamanaco - 6 min drive
  • Plaza los Palos Grandes - 7 min drive
  • Caracas Square - 8 min drive

Getting around

  • Sabana Grande Station - 4 min walk
  • Caracas Station - 20 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 36 min drive

Restaurants

  • ‪Arturo's - ‬3 min walk
  • ‪Puerkos - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪PizzaCola Pizzería Heladería Cafeteria - ‬1 min walk
  • ‪Bonsai Sushi - ‬2 min walk

About this property

Meliá Caracas

Luxury hotel connected to a shopping center
Consider a stay at Meliá Caracas and take advantage of a free daily manager's reception, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Mediterraneo, serves lunch. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Limo/town car service, local cuisine breakfast (surcharge), and self parking (surcharge)
  • A porter/bellhop, concierge services, and free newspapers
  • Multilingual staff, a gift shop, and coffee/tea in the lobby
Room features
All 428 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and safes.
Other amenities include:
  • Rainfall showers, eco-friendly toiletries, and deep soaking tubs
  • 32-inch plasma TVs with premium channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per day), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mediterraneo
  • Prosciutto
  • LAlbufera
  • Sumire

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Babysitting services
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 per person
  • Fee for in-room wireless internet: USD 2 per day (rates may vary)
  • Fee for in-room wired internet: USD 1 per night (rates may vary)
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas

Frequently asked questions

Does Meliá Caracas have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9 AM–6 PM.

Is Meliá Caracas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Meliá Caracas?

Self parking is available for USD 10 per day.

What time is check-in at Meliá Caracas?

Check-in begins at 3 PM.

What time is check-out at Meliá Caracas?

Check-out is at noon.

Does Meliá Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, one-way fee applies.

Where is Meliá Caracas located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Centro Comercial El Recreo, Central University of Venezuela, and University Stadium. La Chiquinquira Church and Caracas Botanical Garden are also within 1 mi (2 km). Sabana Grande Station is only a 4-minute walk and Plaza Venezuela Station is 8 minutes.

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Meliá Caracas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 56 reviews
Rating 8 - Good. 24 out of 56 reviews
Rating 6 - Okay. 10 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 6 out of 56 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Guillermo, Caracas

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien, buenas instalaciones estamos contentos de venir
Stayed 1 night in Oct 2018

6/10 Okay

Gerardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
servicio de restaurant excesivamente cara a lo que ofrece como comida
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar bien cuidado en el centro de la capital, buena experiencia
Stayed 1 night in Sep 2018

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo el tema del desayuno , no es tipo buffet
Muy buen excelente servicio Solo el desayuno está muy limitado
Stayed 3 nights in Sep 2018

4/10 Poor

guismeiby, caracas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Meliá caracas
Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Stayed 1 night in Sep 2018

8/10 Good

Sarah, Austria

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Stayed 5 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

muy caro, para la calidad del hotel, muy buena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
muy mala la relación precio calidad
Conforme a medias
This review was submitted before 2018 and has not been verified.

4/10 Poor

Edenildo Alex da Silva, Santo André SP

Liked: Room comfort
Disliked: Property conditions & facilities
baratas na cozinha
O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.
This review was submitted before 2018 and has not been verified.

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Adriana , Argentina

Liked: Cleanliness, property conditions & facilities, room comfort
Lujoso hotel cinco estrellas.
Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Luis, Atlanta - USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Karling, San Francisco , CA US

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel.
Nice and comfortable room. Friendly, professional and helpful front desk staff.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Ivan, Oklahoma

Liked: Cleanliness, property conditions & facilities, room comfort
Old 5 start hotel.
The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.
This review was submitted before 2018 and has not been verified.

8/10 Good

Fernando, bogota

Liked: Cleanliness, property conditions & facilities, room comfort
Puede mejorar
Buenas instalaciones, muy regular el servicio.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They was warm and very welcome to me at they hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
camas confortables, hab muy bonita
Muy bien aunque fue muy poco el tiempo q pasé en el hotel ya que fui a hacer varias diligncias personales. pero el hotel está muy cuidado. Ambiente agradable, lo poco q pude disfrutar.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

yajaira andrade, puerto ordaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Excelente todo muy bueno y la atención de primera lo recomiendo 100%
This review was submitted before 2018 and has not been verified.

8/10 Good

Luis, Aragua

Liked: Cleanliness, property conditions & facilities, room comfort
El servicio a la habitación es muy lento!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel satisface las necesidades que toda persona necesita en cuanto a bienestar,seguridad,comodidad exclusiva, diversion .
This review was submitted before 2018 and has not been verified.

8/10 Good

Ruenda, Puerto La Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet pago
Todo bien lo unico malo es que el internet es pago en las habitaciones.