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The Ritz Cape Town

4.0 star property
Art Deco hotel with 2 restaurants connected to the convention center in Cape Town

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Photo gallery for The Ritz Cape Town

Interior entrance
Economy Double Double | View from room
View from room
3 bars/lounges, poolside bar
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Room service
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 Bedroom Suite

TV

1 Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Separate bedroom
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

Premium bedding, memory foam beds, minibar, in-room safe

City Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050

What's nearby

  • Cape Town Stadium - 3 min drive - 2.0 km
  • Cape Town International Convention Centre - 4 min drive - 3.6 km
  • Two Oceans Aquarium - 4 min drive - 3.1 km
  • Long Street - 5 min drive - 4.1 km
  • Cape Town Cruise Terminal - 5 min drive - 3.7 km

Getting around

  • Cape Town Station - 9 min drive
  • Observatory Station - 10 min drive
  • Cape Town Intl. Airport (CPT) - 18 min drive

Restaurants

  • ‪Shift Espresso Bar - ‬3 min walk
  • ‪Damascus Restaurant - ‬7 min walk
  • ‪Pauline’s - ‬5 min walk
  • ‪The Hussar Grill - ‬10 min walk
  • ‪He Sheng - ‬4 min walk

About this property

The Ritz Cape Town

Upscale family-friendly hotel near Cape Town Cruise Terminal
Located close to Cape Town Stadium, The Ritz Cape Town provides a free breakfast buffet, a poolside bar, and a garden. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Self parking (surcharge), an area shuttle, and supervised childcare (surcharge)
  • A 24-hour front desk, luggage storage, and an elevator
  • Concierge services, meeting rooms, and tour/ticket assistance
Room features
All 212 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 60 per day)
  • Extended parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Top of the Ritz revolving
  • Casa

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: ZAR 60 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cape Town Hotel Ritz
Cape Town Ritz
Cape Town Ritz Hotel
Hotel Cape Town Ritz
Hotel Ritz Cape Town
Ritz Cape Town
Ritz Cape Town Hotel
Ritz Hotel
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
The Ritz Cape Town Hotel
The Ritz Cape Town Cape Town
The Ritz Cape Town Hotel Cape Town

Frequently asked questions

Does The Ritz Cape Town have a pool?

Yes, this property has an outdoor pool.

Is The Ritz Cape Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz Cape Town?

Self parking is available for ZAR 60 per day. Extended parking is available for a fee. Limited spots are available.

What time is check-in at The Ritz Cape Town?

Check-in end time: anytime.

What time is check-out at The Ritz Cape Town?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz Cape Town located?

This family-friendly Cape Town hotel is located by the ocean, within 1 mi (2 km) of Sea Point Promenade and Cape Town Stadium. Cape Town Cruise Terminal is 2.6 mi (4.1 km) away.

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The Ritz Cape Town Reviews

Reviews

6.8
Rating 10 - Excellent. 66 out of 313 reviews
Rating 8 - Good. 89 out of 313 reviews
Rating 6 - Okay. 88 out of 313 reviews
Rating 4 - Poor. 32 out of 313 reviews
Rating 2 - Terrible. 38 out of 313 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!
Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego!
Stayed 1 night in May 2018

10/10 Excellent

Kon, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely modernised hotel in a good location
We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.
Stayed 5 nights in May 2018

6/10 Okay

Isabella

Liked: Staff & service, room comfort
Café ruim e concierge desonesto
O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.
Stayed 4 nights in May 2018

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom.

10/10 Excellent

Cheryl, Malawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Stayed 14 nights in Mar 2018

8/10 Good

Johana

Liked: Staff & service, property conditions & facilities, room comfort
Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.

2/10 Terrible

Lisa, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE, THEFT!!
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
Stayed 1 night in Feb 2018

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supernöjd!
The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Newly renovated Ritz misses the mark
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
Stayed 1 night in Mar 2018

10/10 Excellent

Berkis, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
Stayed 5 nights in Feb 2018

2/10 Terrible

Monti, Cairo

Disliked: Cleanliness, staff & service, room comfort
Money stolen from my room
Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
Stayed 3 nights in Feb 2018

6/10 Okay

Jan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location friendly helpful staff
Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
Stayed 1 night in Feb 2018

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Does not quite live up to expectations.
Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

bassey, lagos

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Must read about hotel
This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1. The hotel is undergoing renovation which cause a terrible nuisance. 2. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They really don't care about the customer.
First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VOLTARIA
Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sandra

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Michael & Sonia, Bournemouth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room in town.
From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.
This review was submitted before 2018 and has not been verified.

8/10 Good

S A, Pretoria

Liked: Cleanliness, staff & service, room comfort
My stay in the Ritz
Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

kashiefa, cape town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome/amazing
It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff
The Hotel is old,but the staff that works there are great!They are super friendly and helpful!