The Fritz Hotel was a great disappointment - mainly because of the poor condition of the room...nothing worked....the bedside lamps were broken, the taps dripped incessantly, the floorboards were rough and full of splinters and generally filthy and the whole room smelt odd. I could not fault the staff however, as it is impossible to clean floors that are in such a poor state of repair, and the girls did their best with the little resources they had. The sheets were OK, pillows not so good, towels dreadful - and only one bath towel and a tiny hand towel available. Charmaine at reception was very kind and accommodating, but she could do little - she told me she knows the owner since over 20 years. Shame the owner does not put a little more effort into the upkeep and presentation of the place, because the actual building is lovely, and the location excellent. I felt ripped off in fact, because this is no three star hotel, in my opinion, more two teetering on the verge of one....I did not see any other room than room 4 which gave out on to the front courtyard, and was very noisy. The bins were emptied on the Friday morning very early which woke me up, and then one was treated to a row of black bins just outside the window....very downmarket. On the upside, the breakfast was fine. Decent expresso coffee, and an adequate supply of carbs and fat. Shame the croissants were so soggy - best to pop them into the oven for a couple of minutes....hey ho!!! could do better!!