Capetonian Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capetonian Hotel

Meeting facility
Sports facility
Sports facility
Sports facility
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Restaurant

Room options

Similar properties

About the neighborhood

Map
Pier Place, Heerengracht, Foreshore, Cape Town, WC, 8001

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 4 min walk - 0.3 km
  • Two Oceans Aquarium - 3 min drive - 2.2 km
  • Cape Town Cruise Terminal - 3 min drive - 1.9 km
  • Cape Town Stadium - 3 min drive - 2.6 km

Getting around

  • Rosebank Station - 7 min drive
  • Cape Town Station - 9 min walk
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪Col'Cacchio - ‬4 min walk
  • ‪Seattle Coffee Company - ‬3 min walk
  • ‪The Food Lover's Market - ‬2 min walk
  • ‪Yu - ‬4 min walk
  • ‪Mrkt - ‬3 min walk

About this property

Capetonian Hotel

Upscale hotel near Long Street
Cape Town International Convention Centre and Cape Town Cruise Terminal are located near Capetonian Hotel, which provides a terrace, dry cleaning/laundry services, and a gym. Guests can also expect to find babysitting and a restaurant.
You'll also find perks like:
  • A free area shuttle, an elevator, and luggage storage
  • 3 meeting rooms, concierge services, and multilingual staff
  • Tour/ticket assistance and a front-desk safe
Room features
All guestrooms at Capetonian Hotel have comforts such as sound-insulated walls and room service.
More amenities include:
  • Bathrooms with tubs or showers

Languages

English

Property amenities

Internet

  • Available in some public areas: internet access

Parking and transportation

  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Babysitting services
  • Free area shuttle
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower

More

  • Iron/ironing board (on request)
  • Soundproofing

Policies

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Alcohol is not served at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Capetonian Hotel CAPE TOWN
Capetonian Hotel
Capetonian CAPE TOWN
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

Frequently asked questions

Where is Capetonian Hotel located?

Located in Cape Town City Centre, this hotel is within a 5-minute walk of Long Street and Cape Town International Convention Centre. Cape Town Cruise Terminal is 1.3 mi (2 km) away. Cape Town Station is 9 minutes by foot.

Capetonian Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel, Riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is nice and friendly. Good location for dining options and shopping. Close to public transportation.
Stayed 7 nights in Sep 2023

6/10 Okay

Mark Lee

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Value for money hotel 20 minutes walk from the waterfront. Advertised as a four star but no better than a two star. The room was nowhere near the standard which was advertised on the website. The safe didn’t work and after 2 days of trying to fix it, we were moved to a better standard room on the 11th floor. No bar in the hotel. The website said free breakfast was included but this it not the case so be warned that breakfast will cost £7 per day in the hotel.
Stayed 10 nights in Feb 2023

2/10 Terrible

Madeleine Mary

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The hotel is not 4* more like 2*. On Expedia when booking it said free breakfast, hotel said not free. The hotel should be closed to review wiring - the place is unsafe - tv and kettle wired into one plug. Worst of all there was a fire and it turned out to be in room 801; we were in 802. Couldn't hear fire alarm, only a faint sound which sounded like a car alarm in the distance. Got out of bed and realised I could smell smoke. Looked out of peep hole and could see smoke in corridor. We got out of room, no sign of a fire escape, saw staff members with fire extinguishers in corridor. It was the very old wall mounted air con unit in 801 which started the fire. I believe we were very lucky, if the fire had spread nearer to the door, I'm not sure we would have been able to get out. Anyway fortunately we were near to the main staircase and we got out to the front of the building. There was no-one telling us what to do, no-one saying where to gather, people going in and out of reception, people using the lifts, some people on balconies not bothering to come down and hotel staff still sitting behind reception. When it was over, we couldn't go back to our room because of the smoke and soot so were moved to another room. Managed to get to sleep and about two hours later we heard a faint alarm again; my friend went down to reception to be told they thought there was a technical problem so they'd switched the system off. Shut it down until electrics are safe and a proper fire procedure
Stayed 7 nights in Jan 2023

2/10 Terrible

John

Liked: Amenities
Disliked: Staff & service
Stayed 9 nights in May 2022

10/10 Excellent

Vlado

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good ratio quality-price. The staff il was extrémale polite although one of the servants’ managers intruded into my room without knocking on the door to check wether the cleaning was done. An awkward situation. The room though was spacious but the shower system statice. A very comfy bed and a balcony. The breakfast was too expensive. Perfect for working travellers.
Bef
Bathroom
A large desk
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 13 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
It wasn't clean ,aircon leaking on the carpet. Needs total reform. Shouldn't be a five star hotel. The people who work there were pleasant.
Stayed 5 nights in Feb 2019

6/10 Okay

Randy, West point, ut

Liked: Cleanliness, staff & service, room comfort
Comfortable good location, within walking distance to shopping, and attractions
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic place, the staff were pretty nice and welcoming. Loved the person at the omlette station, she was so nice and friendly.
Stayed 8 nights in Jun 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé Propre
Stayed 5 nights in Oct 2023

6/10 Okay

Fabrice Marceau, CLAIRA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel est vétuste, les travaux en cours sont plutôt des réparations, des cables électriques réparés au chaterton, des prises qui court circuitent l'éclairage, la climatisation qui n'envoie que l'air ambiant, pas de chauffage, le personnel est aimable juste ce qu'il faut, nous avons changé 2 fois de chambre (surclassé 2 fois grâce au réceptionniste en soirée très à l'écoute de nous satisfaire) la première fois pas de chauffage, la 2ème, plus d'électricité dans la chambre, le ménage est minimum, ne font pas les poussières, la moquette est vieille et sale, faut réclamer les serviettes, attention en réservant car nous avions pris Breakfast/dinner et au final tout était payant sur place
Stayed 11 nights in Sep 2023

6/10 Okay

Mumtaz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personalet i respsjon og frokost lokalet var stortsett hyggelige. 1. Mandag 22. mai var noe uhyggelige folk som jobbet der oppførte seg veldig rart og vi følte oss ikke velkomne til frokost den dagen. 2. Vaskepersonalet byttet aldri søppelposer bare plukket ut noe av søppelet og rester lå igjen som ikke luktet godt dagene etter. Håndklestativ var løs og nye hånklær stadig skle ned i badkaret. De fyllte ikke flere ganger kaffe/te poser, måtte hente det i resepsjonen. 3. Vaskeing tilsvarer IKKE 4stjerners hotel max 2stjerners. 4. Standard på romet er for dårlig vedlikeholdt. 5. Strømutak var løs og virket ikke, så vi fikk så vidt en stor skjøteledning rundt på rommet i hele oppholdet, det så ut som en arbeidsplass, det strømutaket ble aldri ordnet .. m.m
Stayed 7 nights in May 2023

4/10 Poor

Gregor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sehr hellhörig, manchmal kein warmes Wasser, oft schlechtes WLAN, unsichere Umgebung. Achtung: Frühstück war nicht inklusive, obwohl Expedia es bei der Buchung angegeben hat!!