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Illot Suites

Family-friendly hotel with free breakfast and a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Illot Suites

Outdoor pool, pool umbrellas, sun loungers
View from property
1 bedroom, minibar, in-room safe, free WiFi
Poolside bar
Lobby

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Balcony, Pool View

Suite, Balcony, Pool View | View from property

Suite, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Balcony (3 pax)

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (3 pax)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Hair dryer
  • 42 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Balcony (2 adults + 2 children)

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Suite, Balcony (3 adults + 1 child)

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child))

1 bedroom, minibar, in-room safe, free WiFi

Suite, Balcony (2 adults + 1 child))

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

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About the neighborhood

Map
Hernan Cortes, 41, Capdepera, IB, 07590

What's nearby

  • Cala Ratjada Port - 6 min walk
  • Cala Agulla Beach - 12 min walk
  • Cala Gat Beach - 15 min walk
  • Son Moll Beach - 17 min walk
  • Lighthouse Cala Ratjada - 3 min drive

Getting around

  • Manacor Station - 28 min drive
  • Palma de Mallorca Airport (PMI) - 67 min drive

Restaurants

  • ‪Bierbrunnen - ‬6 min walk
  • ‪Isla Chocolate - ‬9 min walk
  • ‪Gelateria Des Port - ‬6 min walk
  • ‪Cafeteria Cala Ratjada - ‬4 min walk
  • ‪Mamma Mia - ‬7 min walk

About this property

Illot Suites

Family-friendly hotel
Near Cala Agulla Beach, Illot Suites provides a free breakfast buffet, a terrace, and mini golf. Adventurous travelers may like the beach volleyball, rowing/canoeing, and horseback riding at this hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. The on-site restaurant, Restaurante, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; other things to do include mountain biking, motor boating, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Bike rentals, tennis courts, and smoke-free premises
  • A billiards/pool table, a vending machine, and a 24-hour front desk
  • A TV in the lobby, an elevator, and tour/ticket assistance
Room features
All 102 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, kitchenettes, and full-sized refrigerators/freezers

All inclusive details

All-inclusive room rates at Illot Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Restaurante
  • Bar

Spa

  • Massages
  • Turkish bath/hammam

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from January 1 2024 to January 1 2025 (dates subject to change).
The property is closed between October 1 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.28 per person, per night , up to 9 nights, and EUR 0.14 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number H/3005

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Illot Suites
Illot Suites Cala Ratjada
Illot Suites Hotel
Illot Suites Hotel Cala Ratjada
Hotel Illot Suites Cala Ratjada
Hotel Illot Suites
Illot Suites SPA
Hotel Illot Suites Capdepera
Hotel Illot Suites
Illot Suites Capdepera
Illot Suites
Hotel Hotel Illot Suites & Spa Capdepera
Capdepera Hotel Illot Suites & Spa Hotel
Hotel Hotel Illot Suites & Spa
Hotel Illot Suites & Spa Capdepera
Illot Suites SPA
Hotel Illot Suites Spa

Frequently asked questions

Does Illot Suites have a pool?

Yes, this property has an outdoor pool.

Is Illot Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Illot Suites?

This hotel doesn't offer parking.

What time is check-in at Illot Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Illot Suites?

Check-out is at noon.

Are there all-inclusive benefits at Illot Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Illot Suites located?

This family-friendly Capdepera hotel is located near the beach, within a 15-minute walk of Cala Ratjada Port and Cala Agulla Beach. Sa Torre Cega and Playa Na Ferradura are also within 15 minutes.

Illot Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 17 out of 126 reviews" "
Rating 8 - Good. 48 out of 126 reviews" "
Rating 6 - Okay. 29 out of 126 reviews" "
Rating 4 - Poor. 22 out of 126 reviews" "
Rating 2 - Terrible. 10 out of 126 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lewis P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There are better choices
The hotel is conveniently located with a friendly staff. The beds are cots with spring mattresses. No in-room coffee, shower floods every time you use it. Nice balconies.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was enjoyable can't fault it Staff were cheerful and always willing to help no complaints from me
Stayed 2 nights in Oct 2018

8/10 Good

rob, aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very relaxed, lovely staff
Nice place, very relaxed, lovely staff, very central position
Stayed 3 nights in Oct 2018

4/10 Poor

Beverley

Disliked: Staff & service, property conditions & facilities
Very disappointed it was supposed to be a 4* the hotel was very run down j would like to make a formal complaint as there was quite a few issues
Stayed 5 nights in Sep 2018

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Darren, Stratford upon Avon, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel close to nice beach
Hotel clean and tidy with pleasant & friendly staff. Not sure I'd rate the hotel 4* but the food was varied and enjoyable. Great facilities and only a short walk to the beach which was gorgeous. Our only compliant being the coach. Journey. When booking it stated 1.5 hours but in reality just short of 3. Not a pleasant experience especially with small children and no toilet on the coach. Pay the extra and book a cab direct. Overall a great family holiday destination.
Stayed 7 nights in Aug 2017

2/10 Terrible

sunny, Midlands (UK)

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beech but horrible place to stay.
This hotel is not a 4 star hotel. Food was horrible ( very poor quality). Very bad hotel with limited facilities. They even charge for indoor pool ( unbelievable)
Stayed 7 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Disappointing for the amount paid
Overall the experience was good, however certain aspects of the stay were disappointing. Upon arrival to check in I asked to check in and had my itinerary which I was informed to bring from Expedia. The staff member however at first did not accept this and stated do I have the hotel confirmation, to which I replied I didn't book through the hotel. He asked for this several times and I stated I booked through Expedia and was told to bring the itinerary, which I had on me. The staff member continued to state that I needed the hotel confirmation and even got there website up on my phone, to which I stated what do you want me to do now. This went on for about 10 minutes. After travelling for 8 hours and not being checked in, I stated several times I should be on the system and that I had paid for this, so can I have my room please. I also asked to see a manager, where the staff member said there was none. After complaining I eventually was given my room key and given little information on the hotel, regarding where everything was. The service was poor. I also experienced difficulties with staff when trying to confirm my transfer time back to the hotel. The room I had was very good with lots of space (although would not class as 4*, more like 3), due to tears in the pillow and run down furniture/bathroom. The pool and spa were nice, with a bar. The food was good for breakfast, although a bit plain for dinner. The location was very good 5/10 minutes walk away from the beach/port.
Stayed 3 nights in May 2017

8/10 Good

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weather and good conditions in the room!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
None of the advertised amenities.
The outdoor pool was freezing - it was an unusually mild may though. They'd turned off the heating on the indoor pool - also freezing. No entertainer so no kids club. The microwave in our room was wired into the light switch for the kitchen. The balcony had a climbable rail, there was also a 20cm gap between two rails which our 1 year old could have easily crawled through straight onto the concrete below. The cleaner only made the beds, so the room got progressively dirtier with 2 kids and 2 adults in it. I also found the attitude of certain staff members irritating, we would often get told off for taking food out of the dining room to feed the kids, who weren't used to the commotion of a busy dining room. Then we all got Gastro, we were all inclusive so no doubt there. Sort in out, Illot. This could have been a relaxing holiday with plenty to do. From the start, it simply wasn't.

4/10 Poor

Verified traveler

Extra fees
Extra fees for squash courts for drinks with meals and to use swimming pool and sauna. Not being Spanish or German is a real disadvantage going to this hotel!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illot Suite and Spa
Overall very good but the hotel and surronding area do not provide well for English tourists. It was difficult to get leaflets in English. Food was excellent. TV in spainish and german only. Wi Fi access expensive

8/10 Good

Francisco

Liked: Staff & service
Stayed 6 nights in Sep 2023

4/10 Poor

Aina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Se podría mejorar la limpieza en las habitaciones y tener más cuidado con los surtidores de bebida, puesto que en los zumos y refrescos estaba lleno de mosquitos por el azúcar. La calidad de la comida no es muy buena y tampoco hay variedad. Para un hotel de cuatro estrellas tal y como indica su placa, deja mucho que desear.
Stayed 2 nights in Aug 2023

10/10 Excellent

Fanny

Stayed 2 nights in Aug 2023

4/10 Poor

Lisa Kim Ly

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

Lotte

Stayed 5 nights in Aug 2023

6/10 Okay

Anne-Louise

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, amenities
Alojamiento un poco anticuado, bien ubicado. La Comida poca variedad, pero buena. Calidad precio muy caro. El personal comedor y limpieza habitaciones muy amable.
Stayed 2 nights in Aug 2023

6/10 Okay

SILVIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Discreto
L'Hotel è un 4 stelle e i servizi di un 4 stelle ci sono, ma è un 4 stelle rimasto nel 1990 probabilmente, oggi non merita più di 3 stelle secondo me, è un hotel che avrebbe bisogno di un gran rinnovamento, la camera è molto ampia e con 2 stanze, zona salotto con divano e tv e zona letti, ci sono diversi mobili e un Bell armadio, ma a parte il mobilio, divano e il frigo che sono recenti, la tv è vecchia e mal funzionante, i materassi sfondati, climatizzatore limitato, non scende sotto i 27/28 gradi, Wi-Fi in camera non funziona, tutto il bagno andrebbe ristrutturato, piatto doccia e bidet rovinati, la cassaforte non funzionante. Zone comuni senza aria condizionata tranne nella sala colazione al minimo, nella Zona Piscina, le docce hanno i soffioni tappati dal calcare, esce poca acqua, il ponte sorapra è fuori uso, le griglie di plastica a bordo piscina obsolete e si rompono facilmente, ci sono pochi ombrelloni, nella hall la grande vasca con le tartarughe è vuota, senza tartarughe e senza acqua. La sala colazione è ampia ma super affollata e con cibo industriale (brioche, succhi, pane, pancake, sono chiaramente di provenienza industriale economica e non locale) É un hotel che va bene per i nord europei che usano la formula All inclusive senza badare troppo alla qualità, non per noi italiani che amiamo il buon cibo e la qualità dei servizi. E io sono una persona che si adatta molto. Peccato perché le potenzialità per un servizio migliore ci sarebbero tutte.
Stayed 7 nights in Aug 2023

6/10 Okay

David-Paul

Traveled with group
Liked: Staff & service, amenities
Drei kakerlaken auf 318. Nur auf der Toilette mittel gute bis schlechtes wlan
Stayed 4 nights in Aug 2023

6/10 Okay

Lydia

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Fácil aparcamiento sin pagar, cerca de muchos restaurantes y tiendas. Fácil Acesso a pie para dar paseos
Stayed 5 nights in Jul 2023

2/10 Terrible

tofol

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Las fotos no coinciden con lo que es en realidad, la comida pobre no hay mucho para elegir, la climatización no funciona ni en habitaciónes ni en todo el hotel, al comedor comiamos, cenábamos y almorzamos sudando que nos caían las gotas. Un horror..
Stayed 1 night in Jul 2023