We booked this property because we were traveling from the US with children and it had a pool. I was surprised there was no lift and we were on the 3rd floor, which was a bit difficult to navigate the winding staircase with our large luggage. The amenities were not exactly as described- there was no shampoo or conditioner, just a single pump that we were told could be used for hand soap, body soap, and shampoo. The bar was a small room which was staffed by the same person running the front desk, so you may need to wait a bit to get a drink there. It is more of a bed and breakfast feel than a hotel feel to be honest. The staff were all very kind and helpful. During breakfast, they had some hot food, cereals, and coffee and tea. The staff brought fresh toast to the table. The building is beautiful and the kids really enjoyed the indoor heated pool each evening. Overall it was a nice experience but not exactly what we expected going into it.