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Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

4.0 star property
Art Deco Canela hotel in Vila Suzana with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Couples treatment rooms, spa tub, body treatments, mud baths
Couples treatment rooms, spa tub, body treatments, mud baths
Exterior
Free daily full breakfast
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
The price is SAR 327
SAR 373 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, in-room safe, blackout drapes

Comfort Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, blackout drapes

Presidential Suite

Highlights

Individually furnished
Individually decorated
Fireplace
Private spa tub
Air conditioning
Free cribs/infant beds
LCD TV
Clothes dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, blackout drapes

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, blackout drapes

Executive Room

Highlights

Air conditioning
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, minibar, in-room safe, blackout drapes

Premium Suite

Highlights

Individually furnished
Individually decorated
Fireplace
Private spa tub
Air conditioning
Free cribs/infant beds
TV
Clothes dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, blackout drapes

Executive Suite

Highlights

Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
Free cribs/infant beds
TV
Clothes dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, minibar, in-room safe, blackout drapes

Grand Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Family Shared Dormitory

Premium bedding, minibar, in-room safe, blackout drapes

Family Shared Dormitory

Highlights

Air conditioning
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, blackout drapes

Classic Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

Design Room | Premium bedding, minibar, in-room safe, blackout drapes

Design Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Sky Ville Canela Hotel
Pool
Hot Tub
Breakfast included
Kids pool
8.4 out of 10, Very Good, (798)
The price is SAR 123
SAR 141 total
includes taxes & fees
6 Nov - 7 Nov
Sky Ville Canela Hotel

About the neighborhood

Map
Rua José Pedro Piva, 745, Canela, RS, 95680-000

What's nearby

  • Parque Terra Magica Florybal - 8 min walk
  • Dreamland Wax Museum - 3 min drive
  • Super Carros - 4 min drive
  • Santa Claus Village - 8 min drive
  • Gramado Covered Street - 9 min drive

Getting around

  • Salgado Filho Intl. Airport (POA) - 149 min drive

Restaurants

  • ‪Lá Em Casa - ‬18 min walk
  • ‪Olimpia Restaurante - ‬2 min drive
  • ‪Pappardelle - ‬2 min drive
  • ‪Brandy Bar - ‬14 min walk
  • ‪Sala do Lago - Grande Hotel Canela - ‬3 min drive

About this property

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Upscale family-friendly hotel near Dreamland Wax Museum
Located close to Space Adventure Canela and Roda Canela, Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection provides free full breakfast, a free daily manager's reception, and an art gallery on site. Indulge in a sports massage, aromatherapy, and Ayurvedic treatments at Spa Holgar D´Alma, the onsite spa. Be sure to enjoy a meal at Restaurante La Vanguardia, the on-site restaurant. Yoga classes are offered at the health club; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and 1 meeting room
  • Luggage storage, books, and coffee/tea in the lobby
Room features
All guestrooms at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Baby baths and childcare services
  • Bathrooms with designer toiletries and hair dryers
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Restaurants on site

  • Restaurante La Vanguardia

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thalassotherapy

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 125.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 350 per person (roundtrip)
  • Rollaway bed fee: BRL 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Hotel
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Canela

Frequently asked questions

Is Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Self parking is free at this property.

What time is check-in at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Check-out is at noon.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 350 per person applies.

Where is Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection located?

This family-friendly Canela hotel is located near the airport, within 1 mi (2 km) of Parque Terra Magica Florybal, Steam World, and Roda Canela. Space Adventure Canela and Dreamland Wax Museum are also within 3 mi (5 km).

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 144 reviews" "
Rating 8 - Good. 46 out of 144 reviews" "
Rating 6 - Okay. 16 out of 144 reviews" "
Rating 4 - Poor. 3 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom as cautela
Checkin demorado e com recepção ineficiente. Cafe da manhã dentro do esperado mas sem padronização dos itens. R$ 28 por dia de estacionamento sob péssima justificativa de “vigilância”, mas que na vdd era uma clara tentativa de “pegar mais dinheiro”, visto que a tentativa se manteve mesmo após questionado se poderia estacionar na rua. Ao fim, sem ter como justificar, acabou por retirando a cobrança do extrato. O carro passou bem, obrigado!
Stayed 3 nights in Jun 2020

10/10 Excellent

George, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Property
Awesome property that exceeded my expectations! Staff was excellent and property was as well! Glad I chose this.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort
Não recomendável
Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar Fantástico!!!!!
Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muit legal!
Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022

10/10 Excellent

marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022

10/10 Excellent

Thealmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo para relaxar
Positivo: Café da manhã muito delicioso e com tudo fresquinho, os pães e café eles trazem diretamente a mesa, e no salão há uma mesa farta. A tarde é servido um delicioso chá de maçã e uma taça de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortável com travesseiros confortáveis e lençol térmico (ótimo pros dias frios), além de uma mesa e um sofá. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diária há direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse é um item que pode gerar dificuldade. O estacionamento é pago, porém todo o espaço é aberto, sem segurança. As refeições precisam de agendamento, entendo que isso ajuda na organização, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e não há cada 1 hora).
Fachada
Vista do estacionamento
Chá da tarde
Chá da tarde
Stayed 3 nights in Jul 2022

8/10 Good

beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Weronyca

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Virginia Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante
Stayed 1 night in Oct 2021

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Ramón aconchegante
Muito legal! Café da manhã dos sonhos. Chá da tarde aconchegante. Serviço muito bom. Destaque para o Maurício, que nos deixou muito à vontade e nos entreteve com histórias maravilhosas do mundo dos hotéis.
Stayed 4 nights in Aug 2021

8/10 Good

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Natalia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No geral não gostamos. O atendimento de check in e check out foi demorado. A funcionária não é agradável. Achei um absurdo pagar 27 reais pra deixar o carro em frente à pousada - segundo a funcionária “taxa simbólica”! Cobram 10% do total da estadia como taxa de turismo - o que eu não havia me atentado na hora da reserva, ou seja, cheio de surpresas. Quarto confortável e café da manhã gostoso, mas também com horários restritos para agendamento pela pandemia. Não volto.
Stayed 1 night in Jun 2021

10/10 Excellent

NORBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VOLTAREMOS!
ATENDIMENTO DE PRIMEIRA CATEGORIA TANTO DOS FUNCIONÁRIOS COMO TAMBÉM DOS PROPRIETÁRIOS, SEMPRE PRONTOS PARA ATENDER NOSSAS NECECIDADES E MUITO AGRADÁVEIS. LIMPEZA, AMBIENTE MUITO BEM DECORADO E AGRADÁVEL, QUARTO GRANDE E CONFORTÁVEL. CAFÉ DA MANHÃ MAGNÍFICO TENDO NO COMANDO O Sr. MAURÍCIO, PERFEITO.
Stayed 3 nights in May 2021

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10.
Excelente atendimento .
Stayed 2 nights in Jan 2021

6/10 Okay

KELLY VIEIRA

Traveled with group
Liked: Cleanliness, staff & service
Não vale o preço que cobra
O hotel deixou muito a desejar. As foto geram uma expectativa que não condiz com a realidade. Tudo muito antigo, o quarto é muito barulhento, ficamos escutando todo barulho do quarto de cima, especialmente quando os hóspedes usavam a cama. No frigobar tinha apenas 1 água, solicitamos mais na recepção mas nunca levaram. Tentamos usar o SPA mas somente mais de 3 horas depois que chegamos nos enviaram os serviços oferecidos, quando já era tarde demais para marcarmos. Café da manhã também deixou muito a desejar. Pagamos uma diária bem cara de 670,00 reais e não vale nem a metade disso. Um ponto muito positivo são os funcionários. Todos extremamente educados, atenciosos, e nos trataram muito bem!!
Stayed 1 night in Jan 2021

10/10 Excellent

Samuel de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada excelente!!
A pousada é uma excelente dica para quem quer sair da movimentação do centro, o atendimento é excelente tratando com muito carinho e deixando o hóspede muito a vontade, café delicioso e com todos os cuidados de distanciamento e higiene. Os únicos itens que poderiam ser melhorados o estacionamento que poderia ser grátis e os travesseiros, no resto estava tudo ótimo.
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Hospedagem tranquila e digna, mas não memorável.
A cama é confortável e o quarto também (tudo funcionando). A pousada é antiga e necessita de uma reforma/atualização (isso que paramos na suíte presidencial, a melhor existente). A limpeza também precisa ser aprimorada, principalmente nos tetos, cantos e luminárias (insetos, teias de aranha, etc.). A decoração também precisa ser repensada, pois há muita informação e desconexão, sendo melhor ter menos coisas, o que também auxiliaria na manutenção e limpeza. Há grande potencial do lugar e das instalações, podendo ser visualizado que já teve os seus dias de glória; bastam, apenas, alguns ajustes, para que isso seja restabelecido. Não há possibilidade de pagamento dos extras por cartão de crédito, apenas em dinheiro, transferência ou pelo app do mercado pago. Há cobrança de taxa de serviço de 10% (sobre o total da conta, inclusive a diária) e do estacionamento, este se utilizado (dá para deixar na rua, em frente à pousada).
Stayed 1 night in Dec 2020