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Hilton Goa Resort Candolim

5.0 star property
Luxury hotel with 4 outdoor pools and free breakfast

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Photo gallery for Hilton Goa Resort Candolim

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
LED TV, DVD player, iPod dock
View from room
Breakfast, lunch, dinner served; local cuisine, pool views
Sports facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Laundry
The current price is SAR 496
SAR 586 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

Premium bedding, minibar, in-room safe, individually decorated

Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 180 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony (Tropical View)

Superior Room, 2 Queen Beds, Balcony (Tropical View) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds, Balcony (Tropical View)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, River View (with Veranda)

Premium Room, 2 Queen Beds, River View (with Veranda) | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds, River View (with Veranda)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Garden sit out)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Garden sit out)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Garden sit out)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Garden sit out)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

View from room

Presidential Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 350 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed (Outdoor Jetted Tub)

Luxury Room, 1 Queen Bed (Outdoor Jetted Tub) | Premium bedding, minibar, in-room safe, individually decorated

Luxury Room, 1 Queen Bed (Outdoor Jetted Tub)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony (Tropical View)

Superior Room, 1 King Bed, Balcony (Tropical View) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Balcony (Tropical View)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (with Veranda)

Premium Room, 1 King Bed, River View (with Veranda) | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View (with Veranda)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Outdoor Jetted Tub)

Luxury Room, 1 King Bed (Outdoor Jetted Tub) | Premium bedding, minibar, in-room safe, individually decorated

Luxury Room, 1 King Bed (Outdoor Jetted Tub)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room, Accessible

Bathroom shower

King Room, Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room with Whirpool Bath

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Premium Twin Room with Whirpool Bath

  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium King Room with Whirpool Bath

Premium bedding, minibar, in-room safe, individually decorated

Premium King Room with Whirpool Bath

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with River View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King Room with River View

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Queen Family Riverview Room-2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

King Room-Accessible

  • Sleeps 2
  • 1 King Bed

Superior King Room with Patio

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

QUEEN FAMILY PATIO ROOM - 2 QUEEN BEDS

  • Sleeps 3
  • 2 Queen Beds

Superior Queen Room With Balcony-Tropical View

  • Sleeps 3
  • 2 Double Beds and 1 Queen Bed

Luxury Room, 1 Queen Bed (Outdoor Jetted Tub)

  • Sleeps 3
  • 1 Queen Bed

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Exterior

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  • Pool
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  • Kids pool
8.2 out of 10, Very Good, 165 reviews
The price is SAR 303
SAR 339 total
includes taxes & fees
23 Feb - 24 Feb
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About the neighborhood

Map
Pilerne Candolim Road, Saipem, Candolim, Goa, 403515

What's nearby

  • Fort Aguada - 9 min drive
  • Candolim Beach - 15 min drive
  • Sinquerim Beach - 20 min drive
  • Calangute Beach - 24 min drive
  • Baga Beach - 27 min drive

Getting around

  • Pernem Station - 29 min drive
  • Dabolim Airport (GOI) - 55 min drive

Restaurants

  • ‪Alor Grande - ‬5 min drive
  • ‪Colors Restaurant and BAR - ‬6 min drive
  • ‪House of Lloyds - ‬16 min walk
  • ‪The Palms - ‬6 min drive
  • ‪Burger Factory - ‬6 min drive

About this property

Hilton Goa Resort Candolim

Luxury family-friendly hotel near Candolim Beach
Located close to Reis Magos Fort and Sinquerim Beach, Hilton Goa Resort Candolim provides a free breakfast buffet, a poolside bar, and a terrace. Active travelers can enjoy fitness classes at this hotel. The on-site local cuisine restaurant, @Saipe, offers breakfast, brunch, lunch, dinner, and pool views. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. In-room WiFi (surcharge) is available to all guests, along with a bar and a conference center.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and supervised childcare (surcharge)
  • A gift shop, wedding services, and beach towels
Room features
All 104 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More amenities include:
  • Highchairs, children's books, and art supplies
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • LED TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 590 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (INR 590 per night)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • @Saipe
  • COCO
  • DOCE

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Fitness classes
  • Bike parking
  • Children's pool
  • Playground
  • Private picnics
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (3674 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • iPod dock
  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for INR 3540.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 12000
  • New Year's Eve (31 December) Gala Dinner per child: INR 6000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: INR 590 per night (rates may vary)
  • Fee for in-room wired internet: INR 590 per night (rates may vary)
  • Fee for wireless internet in public areas: INR 590 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3540.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Goa Resort Candolim
Hilton Goa Candolim
Hilton Goa
Hilton Goa Resort
Hilton Goa Candolim Candolim
Hilton Goa Resort Candolim Resort
Hilton Goa Resort Candolim Candolim
Hilton Goa Resort Candolim Resort Candolim

Frequently asked questions

Does Hilton Goa Resort Candolim have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Hilton Goa Resort Candolim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Goa Resort Candolim?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Goa Resort Candolim?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Goa Resort Candolim?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Goa Resort Candolim provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hilton Goa Resort Candolim located?

This family-friendly Candolim hotel is located in the historical district, 2.8 mi (4.5 km) from Candolim Beach, and within 6 mi (10 km) of Reis Magos Fort and Sinquerim Beach. Fort Aguada and Calangute Beach are also within 6 mi (10 km).

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Hilton Goa Resort Candolim Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Shekhar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up-to 5 star hotel standards
Stayed 4 nights in Dec 2024

10/10 Excellent

Sonali

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
Stayed 1 night in Oct 2024

10/10 Excellent

Dhiraj Dayanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome host , delicious food and hospitality super good
Stayed 2 nights in Feb 2023

8/10 Good

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

ASHWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Stayed 3 nights in Aug 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
Stayed 2 nights in Jun 2024

6/10 Okay

Nikhil

Liked: Staff & service
Only Hospitality!!
The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Stayed 3 nights in Jul 2023

6/10 Okay

Radhakrishnan

Liked: Cleanliness, amenities, property conditions & facilities
Staff responses the requests was slow
Stayed 2 nights in Dec 2023

6/10 Okay

Sushrut

Liked: Cleanliness, staff & service, property conditions & facilities
Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Stayed 2 nights in Jul 2022

8/10 Good

Samarth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Getaway at Hilton Resort Goa: 10/10 Expe
Our stay at Hilton Resort in Goa was nothing short spectacular. From the moment we arrived, the warm and welcoming atmosphere set the tonne for what turned out to be an unforgettable vacation. The dining experience at the hotel was elevated by the incredible waiter team: Ankush, Vibrant, Mayank, Fabiola ad Rishap. Each member displayed remarkable professionalism and attentiveness, ensuring that every meal was a delightful experience. A special mention must go to Rishap, an exceptional waiter who truly stood out. Rishap went above and beyond to make sure our dining experiences were perfect. His keen eye for detail and genuine care for our needs were evident in every interaction. Rishap's warm demeanour and proactive approach, such as remembering our preferences and "usual" order and making personalised suggestions, Madde a significant impact on our overall enjoyment. He is a true asset to the Ressort, embodying the highest standards of hospitality. The housekeeping team at the resort including Mayur, Samiran, Ishan and Abhishek, deserves immense praise for maintaining high levels of cleanliness and comfort throughout our stay. The room was always spotless, with fresh linens and towel animals with personal notes which we truly enjoyed and added a luxurious feel to our stay. The resort offers a blend of stunning surroundings, exceptional service, and luxurious amenities. The professionalism and warmth of thee sta
Stayed 11 nights in May 2024

2/10 Terrible

Sabyasachi

Disliked: Cleanliness, staff & service, property conditions & facilities
A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
Stayed 2 nights in Jun 2022

8/10 Good

Joakim

Stayed 2 nights in Oct 2024

10/10 Excellent

Umang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sahil

Stayed 3 nights in Aug 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Poorvi

Stayed 3 nights in Dec 2023

10/10 Excellent

Sanhita

Stayed 1 night in Dec 2023

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Sarita

Stayed 2 nights in Sep 2022

2/10 Terrible

Mahual

Stayed 5 nights in May 2022

8/10 Good

Vinyasa

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2022

6/10 Okay

sundeep

Liked: Staff & service
The room was not clean once entered and property dint full fill all the requirements that were promised as part of package purchase. No one picked up calls made from room to reception or dining missed lot of times.
Stayed 3 nights in May 2022

2/10 Terrible

Shoaib

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awful Service. Scathing review is required.
We stayed at The Hilton Goa resort For one night. Our family had booked three rooms from 22/3 to 23/3. The check-in experience was the most disgusting We have ever experienced. The lady at the reception was unhelpful, and it looked like the guests were a burden on her. We reached the hotel at 10 PM, but still, they took more than 45 minutes to allocate us the rooms. The appalling behaviour of the staff was seen when we tried to order food from Room service. A gentleman told us that someone would call us back shortly, that call never came. We called multiple times, but no one received the call, neither at the reception nor the room service. The following day, The Air condition of our room malfunctioned. The property is decent, but the hotel Is poorly managed. The management needs to wake up from slumber as nobody in the hotel is concerned about the guests. One of the most inconsiderate hotel staff I have ever come across.
Stayed 1 night in Mar 2022