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Royal Solaris Cancun - All Inclusive

4.0 star property
Beachfront property with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Solaris Cancun - All Inclusive

Aerial view
Boating
Aerial view
Deluxe Room, Jetted Tub, Ocean View | View from room
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
The price is SAR 988
SAR 1,209 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Beach/ocean view

Deluxe Room, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View | View from room

Deluxe Room, Jetted Tub, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

View from room

Deluxe Lagoon Room

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
GR Solaris Cancun & Spa - All Inclusive
Pool
All inclusive
Spa
Kids pool
8.0 out of 10, Very Good, (3632)
The price is SAR 938
SAR 1,149 total
includes taxes & fees
22 Nov - 23 Nov
GR Solaris Cancun & Spa - All Inclusive

About the neighborhood

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 13 min walk - 1.1 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.2 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Maya Museum of Cancun - 3 min drive - 3.2 km
  • Ventura Park Cancun - 7 min drive - 7.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

All-inclusive family-friendly property refurbished in 2020 and located near Iberostar Cancun Golf Course
Close to Delfines Beach, Royal Solaris Cancun - All Inclusive provides a swim-up bar, shopping on site, and a garden. Treat yourself to spa services, such as a hot stone massage, a body treatment, or reflexology. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the gym; Royal Solaris Cancun - All Inclusive also has a playground, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • A banquet hall, a porter/bellhop, and tour/ticket assistance
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 299 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Las Fuentes
  • Rosmarinus
  • Marcopolo

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Renovated entire property - June 2020
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or spa tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Frequently asked questions

Does Royal Solaris Cancun - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Royal Solaris Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Solaris Cancun - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Royal Solaris Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royal Solaris Cancun - All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Royal Solaris Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, cooking classes, and more.

Where is Royal Solaris Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the city center and within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 0.8 mi (1.3 km) away.

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 700 out of 1619 reviews" "
Rating 8 - Good. 416 out of 1619 reviews" "
Rating 6 - Okay. 259 out of 1619 reviews" "
Rating 4 - Poor. 115 out of 1619 reviews" "
Rating 2 - Terrible. 129 out of 1619 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laurel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner was hurt on the property with only being on the resort for 3 hours. The Resort never told us there was a Dr. on the property. After 24hrs. in pain and several trips & concerns about the injury, the front desk sent us to the Dr. At first they were not going to pay for the visit but with my demands for them to pay for it they did. The Resort finally fixed the area where the accident happened after a day but refused to do anything else for my friend. After many more meetings and 3 days later with the managers, they offered to send us back to the Dr. which he suggested we go to the hospital for an X-ray. That was only if we sign a paper that we wouldn’t bad talk the resort and th we release them of any wrongdoing. He refused because we were leaving the next morning and could go to an American hospital. Our issue is the resort never checked on him after the accident. They should have sent him to the Dr. immediately. Never asked if we needed a wheelchair, room service for food etc. because the injury was his foot. He couldn’t go in the pool, to the beach or anywhere because the resort was of no help. They did offer to pay for a dinner(food was included in the package) or a free ride to the airport. What an insult. What can Expedia do about this?
Stayed 4 nights in Nov 2024

10/10 Excellent

Tristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Giovanni was master behind the bar and the staff kept every area of the hotel clean! Food was good, especially Marco Polo, and the pool was amazing. Beach location was perfect. Not a long ride from the airport, highly recommend!
Stayed 7 nights in Nov 2024

6/10 Okay

sharmaine

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
Stayed 6 nights in Nov 2024

8/10 Good

Iain

Traveled with partner
Liked: Staff & service
Premier club, makes regular customers second class
Stayed 7 nights in Nov 2024

6/10 Okay

Ruben

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Royal Solaris was average as there was limited dining, the food options were the same daily, the kid’s club was under construction, and the activities weren’t as engaging. The time share personnel was pushy, behind us every time they saw us, and made us feel uncomfortable. The personnel at the front desk were unprofessional (they wanted to charge us twice, rude). We were pressured to participate in a collective presentation that lasted 3 hours when they initially said it would be 90 minutes. We declined the offer at least four times and had to justify our decision. The best part were the cooks, servers, and bartenders.
Stayed 4 nights in Nov 2024

6/10 Okay

carmen, woodbury

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Jeremy

Stayed 5 nights in Oct 2024

4/10 Poor

Ricardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very poor choice of food selection compared to other resorts in the area we have visited. Further a lot of the facilities were closed regularly. The kids club was closed 3 out of the 5 days we were there. Other facilities failed to open on time regularly as well. Additionally the entertainment at night was very sub par compared to other resorts in the area.
Stayed 5 nights in Nov 2024

8/10 Good

Hassan

Stayed 5 nights in Oct 2024

2/10 Terrible

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My Husband and I stayed at Royal Solaris for 4 nights and we were very disappointed because the kids water area was closed the whole time we stayed. We have toddlers and the whole reason why we booked this hotel was because of the kids water area.
Stayed 3 nights in Nov 2024

6/10 Okay

Harun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in couple place in Cancun last couple years but this one has worst food ever .staff and service was good but the taste and food quality was bad.i don’t think i will visit again.
Stayed 5 nights in Oct 2024

10/10 Excellent

René Eduardo Olazagasti

Stayed 7 nights in Oct 2024

4/10 Poor

Anahita

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
This was my second time in Royal Solaris. My first stay was in 2018, we loved the place. This time, we wanted to go to the same place but we weren't happy with the service at all. Some of the staffs are really mean. We had lots of experiences that they kept my 2 years old waiting in the line for a service like food or a juice EVEN when it was our turn. To them the priority goes either to the members, to Spanish speaking's or to whoever pays more tip. On several occasions staff including the front desk gave me wrong information, caused me to lose an event. Like when on Halloween day, I asked them if they have any special activity for this day. The front desk lady said we only have something at 11 near the pool. Later I found the poster for Halloween day which included multiple activities the whole day. The same night in the theater I asked another staff who was part of the show, if that night, after the custom contest they have any dance? she said not in the theater but we will gather near the pool for dancing. We went back to our room and 30 mins later while I was putting my little one to bed, my husband went to the theater again finding out there was an interesting dance in the theater and there was nothing going on around the pool that night, so you tell me are they just not smart enough for the job or do they do it intentionally? Next time I go Cancun, for sure Royal Solaris is not my choice. If you have kids, I strongly discourage you to go to this place. Not kid friendly
Stayed 1 night in Nov 2024

6/10 Okay

John, Framingham

Liked: Cleanliness, staff & service, property conditions & facilities
I think the one thing about this is that upon arrival we had to pay a $5 fee for everyday stayed and for an all Inclusive I would’ve assumed that it would’ve been included in the price. That would be the only thing that would’ve been appreciated to know upon arrival .
Stayed 7 nights in Oct 2024

8/10 Good

Armando Flores

Traveled with partner
Liked: Staff & service, property conditions & facilities
The agresivity to sell their package tours
Stayed 3 nights in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Security dinning options walkable transportation
Stayed 5 nights in Oct 2024

8/10 Good

Baer

Traveled with partner
Liked: Cleanliness, staff & service
Very old in need of a refresh. Elevators worked sporadically. Food was delicious. Service was excellent.
Stayed 14 nights in Oct 2024

6/10 Okay

Hannah

Liked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Itzel

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated and limited services. Would probably not go back
Stayed 5 nights in Oct 2024

6/10 Okay

Ashanti

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful sunrise and sunsets. Rooms are clean and spacious. But No real entertainment and not much of a beach to swim on. Food and drinks were horrible. I did manage to find a mixed fish stirfry made on the grill. I ate the same thing for 4 nights! Don't get fooled into doing the presentation. It's a waste of time!
Stayed 4 nights in Oct 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was unprofessional and blatantly rude. The supervisor hid in his office and refused to assist us when we were not receiving the proper welcome and check-in. Very shocking
Stayed 7 nights in Oct 2024

8/10 Good

Juan, Arlington

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a good experience, since we got there they let us checking early since our flight got there at 11am, the staff was great. Dalay in Las Fuentes Restaurant was awsome, also the girl at the Kid’s area was great with my kids. And also Alejandra from sales too. Overall a good experience the only thing I think they need to improve is the food is not bad but it could be way better. But we definitely will be back
Stayed 4 nights in Oct 2024

6/10 Okay

Francisco

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Alejandro

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During the entire stay, 1 of the 4 elevators was not working. The power went out twice, the first time it took a couple of hours to come back, during this time the elevators did not work, and the hotel only has emergency/service stairs, which have the service elevator and many times it was difficult to get through since the cleaning carts were there to move between floors. The next day the power went out again but now because of the hours, that meant that the rooms were left without water and air conditioning, the room was quite hot, and again going up to the room was too complicated due to the service stairs. The beach has no shade during the day, there are no palapas or umbrellas to spend time there, which prevents small children from enjoying the sand.
Stayed 5 nights in Oct 2024