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Hotel Serra da Estrela

3.5 star property
Recharge with a rejuvenating massage or let your little ones splash around in our pool. Plan unforgettable moments amidst breathtaking views.

Choose dates to view prices

Photo gallery for Hotel Serra da Estrela

Treatment room
Interior
Porch
Lounge
Pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly
The current price is SAR 330
SAR 346 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Quarto Master

Highlights

Soundproofed
Heating
LCD TV
Renovated in 2016
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room (Nobre)

Room (Nobre) | Minibar, in-room safe, desk, blackout drapes

Room (Nobre)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Renovated in 2016
Portable fan
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, blackout drapes

Luxury Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Renovated in 2016
Portable fan
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room (Plus)

Standard Room (Plus) | Minibar, in-room safe, desk, blackout drapes

Standard Room (Plus)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Renovated in 2016
Portable fan
Blackout drapes/curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Flat Hotel Palazzo Reale

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.8 out of 10, Exceptional, (197)
The price is SAR 371
SAR 428 total
includes taxes & fees
6 Mar - 7 Mar
Flat Hotel Palazzo Reale

About the neighborhood

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Campos do Jordão Convention Center - 3 min walk
  • Capivari Shopping Center - 4 min walk
  • Capivari Park - 7 min walk
  • Centro Universitário Senac - Campos do Jordão - 4 min drive
  • Elephant Hill Viewpoint - 4 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo/Guarulhos Intl. Airport - 175 min drive

Restaurants

  • ‪We Lounge - ‬4 min walk
  • ‪La Gália - ‬2 min walk
  • ‪Chalezinho Campos do Jordão - ‬3 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪Don Macedo - ‬3 min walk

About this property

Hotel Serra da Estrela

Family-friendly hotel in Capivari, rejuvenated in 2016
Take advantage of a free breakfast buffet, a terrace, and a playground at Hotel Serra da Estrela. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
Other perks at this hotel include:
  • A children's pool with pool umbrellas
  • Free self parking and valet parking
  • Free bicycle rentals, a computer station, and a porter/bellhop
  • An elevator, meeting rooms, and free newspapers
Room features
All 78 rooms feature comforts such as bathrobes, as well as perks like free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bike cleaning
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 5 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

Does Hotel Serra da Estrela have a pool?

Yes, this property has a children's pool. The pool will be unavailable from February 3 2025 to February 5 2025 (dates subject to change).

Is Hotel Serra da Estrela pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 100.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Serra da Estrela?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Serra da Estrela?

Check-in begins at 3 PM.

What time is check-out at Hotel Serra da Estrela?

Check-out is at noon.

Where is Hotel Serra da Estrela located?

Located in Capivari, this family-friendly Campos do Jordão hotel is within a 5-minute walk of Cadij Shopping Center, Aspen Mall, and Capivari Shopping Center. Sao Benedito Church and Campos do Jordão Convention Center are also within 5 minutes. Campos do Jordao Emilio Ribas Station is 5 minutes by foot.

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Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 459 reviews
Rating 8 - Good. 100 out of 459 reviews
Rating 6 - Okay. 21 out of 459 reviews
Rating 4 - Poor. 6 out of 459 reviews
Rating 2 - Terrible. 2 out of 459 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Aug 2024

10/10 Excellent

Rita c z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Jose Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Excelente Hotel, parabéns pelo acolhimento dos funcionários . Gostaria de voltar outras vezes.
Stayed 2 nights in Nov 2024

8/10 Good

atushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bem localizado e atendimento correto
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom

10/10 Excellent

HEBERTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Momentos de descanso, de lazer e excelente atendim
É a segunda vez que nos hospedamos no Serra da Estrela é mais uma vez foi excelente
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom mas demos azar
O Hotel é muito bom, super bem localizado, fazíamos tudo a pé, café da manhã muito bom. Eu só tive azar dessa vez pois havia uma excursão de mais de 100 jovens no hotel, que passaram a noite inteira correndo pelos corredores e gritando o que incomodou muito e na primeira noite não conseguimos dormir ( e olha que tem que fazer muito barulho pra atrapalhar nosso sono).. a ponto de termos que ligar algumas vezes na recepção e até sair no corredor e pedir que o barulho fosse minimizado.. no outro dia a gerência do hotel conversou com os organizadores que vieram falar conosco e não se repetiu na noite posterior.
Stayed 2 nights in Nov 2024

8/10 Good

Athanassios

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Renato

Stayed 2 nights in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel perfeito
otima hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito
Estadia perfeita. Aproveitamos a ótima localização do hotel para visitarmos vários pontos turísticos sem necessidade de locomoção de carro.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bruno

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Precisa melhorar a limpeza
Estadia razoável, poderia ser melhor. Me hospedei neste hotel há alguns anos e o quesito limpeza era muito melhor. Quartos e corredores empoeirados, pia suja, box do banheiro bem sujo. Infraestrutura do hotel é boa, além da proximidade de bares e restaurantes.
Stayed 2 nights in Oct 2024

10/10 Excellent

ROBINSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Maravilhoso o hotel, ja me hospedei outras vezes, sempre muito bem atendido , tudo perfeito.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Ótima estadia. Café da manhã excelente e com opção para todos os gostos. Tive um inconveniente apenas, pois fui incomodado com ligação da recepção para me cobrar o valor da diária pet e para preencher um formulário, sendo que eu havia informado sobre meu pet no check in. No mais, os funcionários são super educados. Não curti o fato do quarto não ter ar condicionado, e o ventilador disponibilizado era de chão e foi difícil posicioná-los por conta da disposição das tomadas. O fato do frigobar do quarto estar dentro do armário também é ruim. Chuveiro do banheiro, no caso as torneiras, estavam ruins. Mas estou apontando minha percepção, subjetiva, e pontualidade que me ocorreram, no mais, o hotel é ótimo, há vagas cobertas e não cobertas para chegar de carro, tem elevador na parte coberta que vai para o andar do quarto, tem restaurante no hotel, recepção 24h, a localização é excelente, tudo limpo, funcionários educados e dispostos em ajudar, no café da manhã e restaurante há uma área pet que possibilita desfrutar da refeição com seu pet, super recomendo!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para curtir Capivari
Stayed 2 nights in Sep 2024

6/10 Okay

Itamar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de excelente localização. A cama é péssima, muito mole e desconfortável. O café da manhã é maravilhoso, mas deveria ter a informação no site de que o restaurante do hotel é vegano.
Stayed 5 nights in Aug 2024

8/10 Good

helcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta um ar condicionado
Stayed 2 nights in Aug 2024

10/10 Excellent

José Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ótimo..só tenho boas recomendações
Stayed 1 night in Aug 2024