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Hotel Matsubara

3.0 star property
Where the great outdoors meets playtime fun! Relax in a serene garden or challenge your family at an arcade game.

Choose dates to view prices

Photo gallery for Hotel Matsubara

Exterior
Lake
Garden
Lobby sitting area
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Room service
  • Laundry
  • Pet friendly
  • 24/7 front desk
The current price is SAR 159
SAR 182 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout drapes

Basic Double Room

Highlights

LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
In-room safe
Pet friendly
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

Highlights

Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
In-room safe
Pet friendly
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, (60)
The price is SAR 135
SAR 142 total
includes taxes & fees
9 Mar - 10 Mar
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About the neighborhood

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Campos do Jordão Convention Center - 8 min walk
  • Capivari Park - 16 min walk
  • Centro Universitário Senac - Campos do Jordão - 19 min walk
  • Ducha de Prata - 4 min drive
  • Elephant Hill Viewpoint - 5 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo/Guarulhos Intl. Airport - 176 min drive

Restaurants

  • ‪Chalezinho Campos do Jordão - ‬9 min walk
  • ‪Don Macedo - ‬8 min walk
  • ‪Cantinho da Serra Grill - ‬10 min walk
  • ‪Churrasco Ao Vivo - ‬10 min walk
  • ‪L'osteria Villa Casato - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly hotel located in Capivari
A free breakfast buffet, a garden, and a playground are just a few of the amenities provided at Hotel Matsubara. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • Free self parking and valet parking
  • A free area shuttle, free newspapers, and luggage storage
  • Concierge services, tour/ticket assistance, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Matsubara offer amenities such as free WiFi, safes, and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free area shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Playground
  • Spa services

Family friendly

  • Arcade/game room
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

Is Hotel Matsubara pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of BRL 70 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Matsubara?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Matsubara?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Matsubara?

Check-out is at noon.

Where is Hotel Matsubara located?

This family-friendly Campos do Jordão hotel is located in the mountains, within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center. Aspen Mall and Capivari Shopping Center are also within 15 minutes. Campos do Jordao Emilio Ribas Station is 10 minutes by foot.

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Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 240 reviews
Rating 8 - Good. 77 out of 240 reviews
Rating 6 - Okay. 33 out of 240 reviews
Rating 4 - Poor. 5 out of 240 reviews
Rating 2 - Terrible. 5 out of 240 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

LUZIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Recepção acolhedora, Sr Wanderley muito simpático e agradável assim como motorista Daniel e os demais. O Hotel oferece tranfer gratuito para o centro até às 22, além de café e chocolate quente à vontade para aquecer no frio gostoso da Cidade. Acomodação muito boa.
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Dion

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, hospedagem ótimo, café da manhã tava tudo delicioso, pessoal que trabalha lá são muito educados e nos atenderam muito bem.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Ótima estadia e custo benefício.
Otimo custo benefício. Peguei um quarto simples mas que atendeu muito bem para uma noite. O quarta estava com um pouco de pó no armários e embaixo da cama. O hotel é bonito, bem localizado e ótimo cafe da manhã.
Stayed 1 night in Sep 2024

6/10 Okay

Adriano

Disliked: Staff & service
Não fizeram arrumação do quartos e nem dos banheiros, nem trocou as toalhas.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
As acomodações são bem antigas no geral , tem pequenas coisas que podem ser melhoradas como por exemplo, fechadura, tv, mais prateleiras ou armário no banheiro. Para ter uma ideia logo na entrada tem uma sala aberta para escolher dvd, porém não tem aparelho de dvd no quarto, então fica ali sem sentido. A área de brinquedos é legal, tem um ótimo espaço, porém está um pouco largado, sem manutenção e com um sinal de infiltração.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Nota Geral: 8.5/10 Fiquei hospedado por um dia neste hotel e minha experiência foi bastante positiva com alguns pontos a melhorar. Pontos Positivos: A localização é excelente, próximo do centro. O quarto é espaçoso e tem uma varanda grande, com uma vista bonita para as montanhas. O banheiro é amplo, o quarto tem TV, Wi-Fi e aquecedor elétrico. O café da manhã foi gostoso. O atendimento foi ótimo, com funcionários muito educados e prestativos. Pontos a Melhorar: O chuveiro foi um dos maiores problemas. Demorava bastante para ajustar a temperatura ideal e, às vezes, a água ficava muito quente ou fria. O quarto estava limpo, mas percebi que havia bastante poeira embaixo da cama, o que poderia ser melhorado. A cama não foi das mais confortáveis comparada a outros hotéis que já fiquei. No geral, é uma excelente opção para quem procura um ambiente confortável e familiar.
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor hotel custo beneficio!!
Um dos melhores hoteis, não estavam em um preço alto, e as condições do hotel são excelentes, sala de jogos, academia, café da manha... O transfer também nos poupou muito dinheiro ate o centro de Capivari, quarto também, é bem grande. Realmente não tenho nada a reclamar, valeu super a pena!
Stayed 4 nights in Aug 2024

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Lillian

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Quartos confortáveis! Excelente café da manhã. Transfer para vila Capivari e brinquedoteca! Tudo perfeito
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários super atenciosos e prestativos!
Stayed 2 nights in Aug 2024

10/10 Excellent

amilton f

Stayed 3 nights in Aug 2024

10/10 Excellent

Andre Luiz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com valor justo e funcionários super educados, amei a experiência.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Stayed 1 night in Jul 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Apesar de não ser um hotel novo, as acomodações estão em ótimo estado. Os funcionários são muito gentis e prestativos. Café da manhã variado e farto, com horário prolongado (7h às 11h)!
Stayed 6 nights in Jul 2024