R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
What's nearby
Mercadão Municipal - 13 min walk
Campo Grande Central Fair - 20 min walk
Pantanal Aquarium - 6 min drive
Campo Grande Shopping Mall - 6 min drive
Federal University of Mato Grosso do Sul - 6 min drive
Getting around
Terenos Station - 30 min drive
Campo Grande (CGR-Campo Grande Intl.) - 17 min drive
Restaurants
Doce Cafe - 3 min walk
Fruto do Ventre - 3 min walk
Beni Vitto - 4 min walk
Estação Zero Grill - 4 min walk
Zhu Restaurante - 2 min walk
About this property
Palace Hotel Campo Grande
Property highlights
Consider a stay at Palace Hotel Campo Grande and take advantage of a free breakfast buffet, a terrace, and laundry facilities. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
Free valet parking
An elevator, smoke-free premises, and luggage storage
A 24-hour front desk
Room features
All guestrooms at Palace Hotel Campo Grande include thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and minibars.
Other conveniences in all rooms include:
Bathrooms with showers and shampoo
32-inch flat-screen TVs with digital channels
Daily housekeeping, desks, and phones
Languages
Portuguese
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Campo Grande
Palace Hotel Campo Grande
Frequently asked questions
Is Palace Hotel Campo Grande pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palace Hotel Campo Grande?
Valet parking is free at this property.
What time is check-in at Palace Hotel Campo Grande?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Palace Hotel Campo Grande?
Check-out is at noon.
Where is Palace Hotel Campo Grande located?
Situated in Campo Grande, this hotel is within a 10-minute walk of Shopping Pantanal, Ary Coelho Square, and Sao Jose Church. Campo Grande Craftsman House and Morada dos Bais are also within 10 minutes.
Palace Hotel Campo Grande Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 36 out of 144 reviews" "
10 - Excellent
36
Rating 8 - Good. 49 out of 144 reviews" "
8 - Good
49
Rating 6 - Okay. 22 out of 144 reviews" "
6 - Okay
22
Rating 4 - Poor. 23 out of 144 reviews" "
4 - Poor
23
Rating 2 - Terrible. 14 out of 144 reviews" "
2 - Terrible
14
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
Anders, Oslo
5 March 2016
Disliked: Property conditions & facilities
Nice place to stay while passing through
The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware:
We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.
Havia cabelos no lençol, marca de baton, manchas e sujeira. Os lençóis e toalhas n tinham cheiro de lavado. Usei uma camisa para me secar após os banhos. Café da manhã de baixa qualidade. Havia bolo e pão, queijo e presunto, suco de caju estava horrível, nem bebemos. Comemos apenas o bolo, queijo e presunto e fomos embora. Fiquei apenas uma noite e n voltaria lá. O chuveiro com defeito, só saia água na metade do chuveiro, lamentável.
Muito bom! Tudo funcionando corretamente, bem limpo e arrumado. A estrutura é um pouco antiga mas tudo funciona adequadamente, boa limpeza, estacionamento coberto e seguro. Café da manhã é simples mas o suficiente. Boa relação custo/benefício. Me hospedaria novamente.
Não recomendo o chuveiro era elétrico e não funcionava, a internet muito menos, precisa trabalhar e não tinha internet.
O banheiro e horrível e sujo.
Charlie
Stayed 1 night in Jul 2022
6/10 Okay
Suelene
Business traveler
14 July 2022
Liked: Room comfort
Barato razoável.
Estive em viagem à trabalho.
Passei dois dias.
Pontos fortes: localização no centro perto de td, preço acessível.
Pontos a melhorar: desinfecção dos quartos, toalhas cheirando mofo, ar só ventilava e bem barulhento.
O chuveiro praticamente não saía água, o banheiro era meio abandonado e com manchas de lodo na parede. Se o quarto ao lado der descarga, ficava sem água no chuveiro. O quarto é muito pequeno e o pessoal da recepção é hostil. A recepção fica abandonada boa parte do tempo e o café da manhã é bem pouco variado
Achei agradável o Hotel. Só achei algumas coisas negativas, como: existe um canto no apartamento que não tem nada, deveriam colocar ali, pelo menos uma prateleira, ajudaria muito. Outra coisa que achei ruim: existe no local uma prateleira; servindo de bancada ou mesa; que tem uma ponta. Deveria ser arredondada para não machucar as pessoas e fica bem na entrada do Apto.
Obrigado.
Minha estadia durou apenas alguns minutos. Cheguei no quarto e fui lavar as mãos. Só no banheiro encontrei e matei aproximadamente 6 baratas pequenas (as tais baratas francesas). Ao sair do banheiro, encontrei mais 1 entrando pela porta do quarto, outras 2 na parede ao lado da cama e ainda outras na parede oposta.
Desci até a recepção e cancelei minha reserva.
Felizmente fui ressarcida sem maiores dificuldades, mas tive que procurar outro hotel para ficar em plena madrugada.