Hyatt Regency Chesapeake Bay

4.0 star property
Resort with private beach, full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Chesapeake Bay

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
View from room
Private beach, beach towels, beach volleyball, kayaking
Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Hot Tub
  • Bar
    Bar
  • On private beach
    On private beach
  • Parking available
    Parking available
The price is SAR 635
SAR 892 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

Room, 2 Queen Beds (High Floor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Patio (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Chesapeake)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 74 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

Room, 1 King Bed (Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Sit Out Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Petite Suite)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sit Out Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Patio (Pool Access)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Chesapeake)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 2 Queen Beds, Patio (Pool Access)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, View (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Petite Suite)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, View (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Guest Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Patio (Water View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 37 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Family Suite, 1 King Bed (Pet)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the neighborhood

Map
100 Heron Blvd, Cambridge, MD, 21613

What's nearby

  • Dorchester County Visitors Center - 6 min drive - 3.9 km
  • Harriet Tubman Museum and Educational Center - 6 min drive - 4.5 km
  • Choptank River Lighthouse - 7 min drive - 5.2 km
  • Long Wharf Park - 8 min drive - 5.5 km
  • Great Marsh Park - 9 min drive - 6.4 km

Getting around

  • Cambridge Station - 1 min walk
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 41 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Hardee's - ‬19 min walk
  • ‪Great Wall Chinese Restaurant - ‬5 min drive

About this property

Hyatt Regency Chesapeake Bay

Upscale family-friendly resort by the river
Consider a stay at Hyatt Regency Chesapeake Bay and take advantage of a golf course, a marina, and a poolside bar. This resort is a great place to bask in the sun with a private beach, motor boating, and beach volleyball. Indulge in a massage, hydrotherapy, and a body scrub at Sago Spa and Salon, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and seafood. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, basketball, and hiking/biking. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
Other perks at this resort include:
  • 2 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), bike rentals, and 3 outdoor tennis courts
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • Guest reviews say great things about the pool and helpful staff
Room features
All 400 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • HDTVs with premium channels
  • Balconies or patios, refrigerators, and on-request microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 24.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 8.00-26.95 for adults and USD 8.00-26.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Water's Edge Grill
  • Blue Point Provision
  • Michner's Library
  • Eagles Nest Bar & Grille
  • Docks Poolside

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Mini golf
  • Motor boating
  • Motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Mini golf
  • Playground
  • Pool gate
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 5
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 185 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 31.8 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 26.95 for adults, and USD 8.00 to 26.95 for children
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 185 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 31.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or spa tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Chesapeake Bay Hyatt
Chesapeake Bay Hyatt Regency
Chesapeake Hyatt
Chesapeake Hyatt Regency
Hyatt Chesapeake Bay
Hyatt Regency Chesapeake
Hyatt Regency Chesapeake Bay
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Hotel
Hyatt Regency Chesapeake Bay Hotel Cambridge
Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina
Hyatt Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Cambridge
Hyatt Regency Chesapeake Bay Golf Resort
Hyatt Chesapeake Bay
Spa & Marina Hotel Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge

Frequently asked questions

Does Hyatt Regency Chesapeake Bay have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Hyatt Regency Chesapeake Bay pet-friendly?

Yes, Hyatt Regency Chesapeake Bay allows dogs (limit 2 total). There's a fee of USD 185 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Chesapeake Bay?

Self parking is free at this property.

What time is check-in at Hyatt Regency Chesapeake Bay?

Check-in start time: 4 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Chesapeake Bay?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Chesapeake Bay located?

Located in Cambridge, this beachfront resort is in the historical district and within 3 mi (5 km) of Bay Country Shop, Dorchester County Visitors Center, and Dorchester General Hospital. Ruark Boatworks and Harriet Tubman Museum and Educational Center are also within 3 mi (5 km). Cambridge Station is only a 1-minute walk.

Hyatt Regency Chesapeake Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1007 reviews" "
Rating 8 - Good. 251 out of 1007 reviews" "
Rating 6 - Okay. 106 out of 1007 reviews" "
Rating 4 - Poor. 38 out of 1007 reviews" "
Rating 2 - Terrible. 30 out of 1007 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Stayed 2 nights in Oct 2024

10/10 Excellent

Arkadiy

Stayed 1 night in Oct 2024

10/10 Excellent

Nils

Stayed 2 nights in Oct 2024

6/10 Okay

Natarajan

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Quiet and clean Tooooo expensive compared to services, views and amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres, rockville

Stayed 1 night in Sep 2024

10/10 Excellent

DEEPAK

great
Stayed 2 nights in Oct 2024

10/10 Excellent

Marquezn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a must for vacationing, the staff were excellent very attentive and informative in terms of the activities on the property. Also the room was very clean and the view was excellent, my wife and I celebrated our wedding anniversary there nothing but the best. I will be back
Stayed 4 nights in Oct 2024

10/10 Excellent

gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We dined at the Waters Edge Grill for dinner and had Milan as our server. He was wonderful and our food was incredibly delicious. The next morning we dined in the same spot for breakfast and Sara was very attentive and helpful. We honestly find most hotel restaurants to be dull and boring with not the best service, but this was certainly not the case here.
Stayed 1 night in Oct 2024

8/10 Good

Jean

Stayed 1 night in Sep 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and appeared clean. The facility was well kept but could use updating. The food options were disappointing for a resort hotel. The small towns in the area were great for short day trips - shopping, restaurants, wineries etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and smells relly good. I like that they have a microwave available for guests to use.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karin

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
The hotel was overpriced for the amenities. The room was average at best. The carpet was worn and torn in one area. The bathroom toilet needs caulk around the base. They definitely need to upgrade if they are going to charge $500.00plus a night. The Waters Edge Restaurant was simply average.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing with so much to do!
Stayed 1 night in Sep 2024

8/10 Good

Arleen

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out! Would like more than one towel at the pool but had a really nice time. The staff was friendly and professional.
Stayed 1 night in Sep 2024

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall staff was nice & resort was beautiful, the bathroom just had a bad fishy smell & when I spoke to other guest staying there they said they had the same smell coming from their bathrooms as well. I brought air fresher from the Walmart near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

8/10 Good

Terrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and pleasant staff. Spa Experience was the high point of our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Eduard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort! Perfect for the family vacation!
Stayed 4 nights in Aug 2024

6/10 Okay

Juliana

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Taesun, Rockville

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Over-crowded. Had to wait for too long, restaurants, bars, whirlpools, ...
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, extremely family friendly resort! Great experience!!!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Yu min

Liked: Property conditions & facilities
Disliked: Staff & service
We were told to have electric car charging when we called and reserve but when we arrived there was no charging spot. We were told to be notified for the charging but then we never got the notice. Also when we checked in the lady only told us we’ll be charged if we use or eat things in the room but when we checked out, there was an extra 47 dollars resort fee that we were never being informed. The restaurants were all having a long wait. The electric charging make the way back and further trip very challenging and inconvenient. The hotel should have confirmed with us or at least tried to help when we asked the frond desk at night to see if there is available spot. ( we were told it’s an honored system and unless someone left we’ll be notified. But the. We never know how many people before is or how long we should wait. )
Stayed 1 night in Aug 2024