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Portals Palace

3.5 star property
Hotel with a 24-hour front desk, near Puerto Portals Marina

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Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pool
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

Room, 1 Bedroom

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Laptop-compatible safe
  • 50 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

Room, 1 Bedroom

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Laptop-compatible safe
  • 50.0 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About the neighborhood

Map
Torrent, 19, Calvia, Balearic Islands, 07181

What's nearby

  • Puerto Portals Marina - 10 min walk - 0.9 km
  • Porto Pi Centro Comercial - 7 min drive - 6.2 km
  • Port of Palma de Mallorca - 9 min drive - 6.9 km
  • Cala Mayor Beach - 12 min drive - 6.1 km
  • Illetas Beach - 14 min drive - 3.4 km

Getting around

  • Marratxi Pont d Inca Station - 15 min drive
  • Son Costa-Son Fortesa Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 28 min drive

Restaurants

  • ‪Balneario Illetas - ‬6 min drive
  • ‪Flanigan - ‬9 min walk
  • ‪Tahini Sushi Bar & Restaurant - ‬7 min walk
  • ‪Wellies - ‬9 min walk
  • ‪Purobeach Illetas - ‬6 min drive

About this property

Portals Palace

Hotel near Puerto Portals Marina
Close to Illetas Beach, Portals Palace provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Limo/town car service, bike rentals, and self parking (surcharge)
  • A 24-hour front desk, a TV in the lobby, and an elevator
  • A billiards/pool table and a front-desk safe
Room features
All 110 rooms offer comforts such as laptop-compatible safes, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bidets and tubs or showers
  • Flat-screen TVs with premium channels
  • Limited housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Extended parking on site
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Mountain biking
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (limited)

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Portals Palace Calvia
Hotel Portals Palace
Portals Palace Calvia
Portals Palace
Portals Palace Hotel
Portals Palace Hotel
Portals Palace Calvia
Portals Palace Hotel Calvia

Frequently asked questions

Does Portals Palace have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Portals Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portals Palace?

Self parking is available for a fee.

What time is check-in at Portals Palace?

Check-in begins at 2 PM.

Where is Portals Palace located?

Located in Portals Nous, this hotel is 0.5 mi (0.8 km) from Puerto Portals Marina and 2.9 mi (4.6 km) from Cala Mayor Beach. Illetas Beach and Platja de Son Caliu are also within 2 mi (3 km).

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Portals Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 11 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Urlaub mit Überraschungen
Bei Ankunft im Hotel 2 Zimmer zugewiesen,nicht tragbarer Zustand.Nach Beschwerden eine Junior - Suit bekommen, unsäglich schmutzig.Nach Beschwerde wurde Zimmer oberflächlich gereinigt.Schlechtes Reinigungspersonal, nettes Personal am Empfang.Frühstück entsprach bei weitem nicht einem 4 Sterne -Haus. Frühstücksterrasse unsauber,täglich mehr Müll. Aus der Zeitung erfahren, dass Hotel am 20.09.2015 endgültig für immer schließt,da Umbau in Wohnungen geplant. Wir hatten aber bis einschl. 30.9. über EXPEDIA gebucht ,ohne einen Hinweis,dass Hotel vorzeitig schließt. So waren wir die letzten Gäste welche durch den einzigen verbliebenen Angestellten ( den Barmann ) am Morgen des 30. 9.2015 ohne Frühstück ,aus dem Hotel gelassen wurden.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mark, Wrexham

Liked: Staff & service
OK hotel, good location, bit tired in places
OK for the price Don't want to write any more so if you can't accept the review with just the above then I'm not going to bother submitting a review
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jonas

Disliked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
personnel un peu froid
Dommage que le personnel n'ait jamais meme un demi sourire sinon hotel bien placé petite plage tout près et piscine à l'hotel. Bonne surprise : Grande chambre et vue sur mer.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Sari

Ihan perus hyvä hotelli rauhallisella alueella. Aamupala ihan riittävä, olisi tosin voinut olla enemmän kasviksia. Palvelu hotellissa ihan hyvää, huonesiivous oli päivittäin. Allasalue oli mukava, allasbaarissa palvelu toimi hyvin. Hotellin lähettyvillä muutamia ravintoloita ja marketti. Satamasta löytyy lisää palveluja. Satamaan kuitenkin jonkinlainen laskeutuminen joten takaisin päin hotellille tultaessa joutuu kipuamaan pari aika jyrkkää mäkeä. Hotellin läheltä hyvät kulkuyhteydet Palmanovaan/Magalufiin ja Palmaan joten jos enemmän menoa tai palveluja kaipaa, kannattaa suunnata noihin paikkohin.
This review was submitted before 2018 and has not been verified.

8/10 Good

Etienne

Liked: Staff & service, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lage top - Hotel flop
Das Hotel ist in die Jahre gekommen und bedarf dringend der Renovierung. Die Sauberkeit lässt extrem zu Wünschen übrig. Handtücher wurden aber jeden Tag gewechselt. Der Outdoorpool war schmutzig. Das Fitnessstudio war kostenpflichtig. Laut Rezeption 10 Euro pro Tag. Meerblick war für 10 Euro pro Tag Aufpreis möglich. Der Blick war sehr schön in den Hafen von Puerto Portals. Im Zimmer gab es einen Kühlschrank, Klima (die 2 Mal repariert werden musste), Waage, Thermometer, BD, Dusche (bitte auch mal die Trennwände und Hähne reinigen!), Badewanne, Shampoo, Seife, Balkon.
This review was submitted before 2018 and has not been verified.

6/10 Okay

coralie, cany barville

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hôtel symp
Hôtel proche de la plage et de petits restaurants sympa situé dans une rue calme. Les chambres sont cependant un peu petites, le ménage laissait un peu à désirer et les boissons n'étaient pas comprises dans kes repas et facturées extrêmement cher mais ma semaine de vacances c'est très bien passé
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
To stjerner maks.
Portals Palace Hotell ligger i et rolig strøk i sentrum av Portals Nous og er således greit plassert rent geografisk. Hotellet oppgir selv å være et 4-stjerners hotell, men mangler det meste av de tilbud og fasiliteter du forventer å finne. Jeg har bodd på 2-stjerners hotell med betydelig bedre kvalitet. Gardinene dekket ikke hele vinduet. Kjøleskapet/ minibaren var tom og varm. Alt manglet av småsaker som sysett, skopuss, toalettartikler som q-tips, shampoo og balsam, bodylotion. Det var ingen vannkoker, t-eller kaffemulighet på rommet. Ingen buksepresse eller strykejern tilgjengelig på hele hotellet. Ingen vaskerimulighet eller roomservice heller. Resepsjonisten svarte ja og nei på spørsmål men var ellers lite behjelpelig. Vi hadde bestilt dobbeltrom med 1 dobbeltseng men fikk 2 enkeltsenger da hotellet hevdet ikke å ha annet. Rommet var imidlertid rent og stuepikene hyggelige, bassengområdet var OK men uteområdet generelt og vegetasjon spesielt var preget av manglende skjøtsel over lang tid. Vi fikk en svært god pris på oppholdet og trodde vi hadde gjort et kupp, men det var ikke tilfelle. Vi kommer ikke igjen. Ad omveier har vi hørt at hotellet skal bygges om til leiligheter, og det er kanskje like greit
This review was submitted before 2018 and has not been verified.

8/10 Good

Achim, NRW

Liked: Cleanliness, staff & service, room comfort
Ruhiges Hotel im Dornröschenschlaf
Ruhig gelegen mit super Nähe zum Hafen. Zu Fuß gut zu erreichen. Alles freundlich u. sauber. Bäder könnten teils besser sein.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Cathy, Le mans

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Portals hotel oui, palace non
En arrivant, la chambre n etait pas a la hauteur de ce qui etait vendu (20m2 en moins, pas de frigo, de minibar, 2 lits simples, pas de lit bébé). Nous avons eu un lit bébé a 23h. Et pour le reste, pas mieux le premier soir, car complet selon la personne "travaillant" ici, pourtant des chambres sont disponibles sur internet, a plein tarif. Le deuxieme jour grace a Hotel.com qui a contacté une personne competente de l hotel, tout est rentré dans l ordre. Nous avons pu avoir une chambre a hauteur de ce qui etait prévu. Très bonne couverture wifi. Service de chambre quotidien. D une maniere générale, très bon produit pour 70€ la nuit, mais surtout pas pour 200€, comme affiché en vitrine.
This review was submitted before 2018 and has not been verified.

8/10 Good

Chris, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated for beach and village
Initially we were not happy with the room but after speaking to reception the next morning we were upgraded. Staff all very friendly and helpful. Lovely pool area. Only down side - could do with a bit of a spruce up!
This review was submitted before 2018 and has not been verified.

8/10 Good

Craig, Romiley

Liked: Cleanliness, staff & service
Portal Nous getaway
Great resort, great location. Wonderful break away, and will definitely be going back!
This review was submitted before 2018 and has not been verified.

8/10 Good

Airida

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

8/10 Good

Sasha, Billingshurst

Liked: Cleanliness, staff & service, room comfort
Perfect for cheap getaway.
We stayed for 6 days. It was my second stay at Portals Palace. Its definitely in need of updating but the rooms are clean and the staff are lovely. I heard it has been sold and will become luxury apartments which is a shame. It is in an upmarket residential area with lovely views over the marina and close to the shops and restaurants. Good value for money. We didn't eat at the hotel so cannot comment on breakfast or food. If you want a quiet, cheap getaway before October get in there quickly! The rooms at the back of the hotel 309 509 (I think) are huge and spacious with lovely big bathrooms and afternoon sun but sea view rooms are smaller and no bath, just shower
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Ikke tilfreds
Sur hotelreceptionist, mørke værelser, aircon, som blæste lige ned på sengen og ikke kunne indstilles, man skulle betale 5 euro pr dag for at bruge safen, meget gammeldags og kunne to dage i træk ikke få håndklæder til poolen, da de ikke havde flere. Ville ikke anbefale dette hotel til andre. Morgenmaden var fin.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
3 night stop over.
We stayed 3nights staff very helpful planning to stop there again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Maria

Liked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
super Lage, wir waren schon mal hier und haben vor Ort etwas zugezahlt und dadurch Meerblick bekommen, schöne Aussicht
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Bra läge!
Ok hotell som tjänar på sitt läge!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Barbara, Stuttgart

Liked: Staff & service, room comfort
Disliked: Cleanliness
Für Kurzaufenthalte absolut ausreichend!
Seit nun 3 Jahren reisen wir noch Portals Nous und übernachten immer im Hotel Portals Palace. Das Hotel ist bereits in die Jahre gekommen un die Sauberkeit könnte besser sein, aber für einen Kurzaufenthalt ist es absolut ausreichend. Das Frühstücksbuffet bietet alles was man braucht und das Personal ist immer freundlich. Unserer Meinung ist ist es ein gutes Preis/Leistungsverhältnis und wir werden definitiv nächstes Jahr wieder dort buchen. Kleiner Tipp: Zimmer mit Meerblick buchen...die entschädigen einen wenn man sonst eventuell etwas zu bemängeln hätte.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Hartmut, der Oberpfalz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kein 4 Sterne Hotel normale Zimmer eine Zumutung
das Hotel liegt gut zum Strand ist aber kein 4 Sterne Hotel im Zimmer Fliegengitter defekt, Klimaanlage mit Tesaband repariert, Rückwand von Fernsehtisch rausgebrochen und die Nägel standen heraus das Zimmer war nicht ordentlich sauber. Man hat wohl dann das Zimmer nach massiver Reklamation gewechselt und das andere war einigermaßen ok obwohl dann der Safe nicht funktioniert hat. Abendessen eine Zumutung ab 18.30 stand das gleiche Essen bis 21.30 Uhr. Das Essen war wie Gummi und eine echte Zumutung sorry aber nicht zu empfehlen
This review was submitted before 2018 and has not been verified.

6/10 Okay

Torben, Daugård

Liked: Cleanliness
Afslappende ferie på roligt Hotel
De man ikke tale engelsk på hotellet i hvert fald meget lidt, for dårligt, morgenmad var ok aftensmad mindre god spiste der kun 1 aften. pool området var hyggeligt og fint. Priserne var op mod dobbelt så dyre som i resten af byens restauranter og værtshuse. rom og cola 10 euro hvor andre steder kostede det 6 euro øl kostede 5 euro hvor andre steder 3 euro for samme mængde mærke.
This review was submitted before 2018 and has not been verified.

8/10 Good

Achim, Mülheim

Liked: Cleanliness, staff & service
Sehr ruhig gelegen. Charmant.
Alles höflich. Duschwand zu klein, über der Wannenschräge u zu niedrig. Wasser steht überall.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Elisabeth, Västerås

Liked: Room comfort
PRISVÄRT MED PERFEKT LÄGE!
Perfekt läge på hotellet. Nära till huvudgatan samt båthamnen med flertal restauranger, caféer, pubar samt shopping. Hotellet behöver en upputsning och är mer ett 3 stjärnigt än 4. Vi betalade 10€ extra/ natt och fick ett stort rum/bad med havsutsikt. Väl värt pengarna! Städningen av badrummet kunde varit bättre. Frukosten hade både varmt och kallt att erbjuda. Louis i matsalen var väldigt hjälpsam och får högsta betyg. Poolområdet var ett bra komplement till Beacherna som finns på båda sidor om småbåtshamnen. Expressbuss in till Palma stad tar 20 min och kostar 2:40€. Flygplatsbussen t stan kostar 3€ och så kan man byta till Portals Nous bussen vid Placa d'Espanya. Kan varmt rekommendera hotellet och återkommer gärna!