Hotel Diagonal Chipichape

3.5 star property
Hotel with free breakfast, near Chipichape Shopping Center

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January 2025

Photo gallery for Hotel Diagonal Chipichape

Front of property
Free daily buffet breakfast
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Room options

Similar properties

About the neighborhood

Map
Avenida 5 Norte, No. 29AN-28, Cali, Valle del Cauca, 760046

What's nearby

  • Pacific Mall - 7 min walk - 0.6 km
  • Chipichape Shopping Center - 13 min walk - 1.1 km
  • Cali Tower - 4 min drive - 2.0 km
  • Bulevar del Río - 6 min drive - 4.6 km
  • Olympic Stadium Pascual Guerrero - 9 min drive - 6.1 km

Getting around

  • Dauga Station - 49 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 34 min drive

Restaurants

  • ‪Sandwich Qbano Norte 1 - ‬2 min walk
  • ‪Los Super Chuzos De Julian - ‬2 min walk
  • ‪Panadería El Molino - ‬4 min walk
  • ‪Rincón de Belén - ‬3 min walk
  • ‪Frosty cali - ‬2 min walk

About this property

Hotel Diagonal Chipichape

Hotel near Chipichape Shopping Center
Consider a stay at Hotel Diagonal Chipichape and take advantage of a free breakfast buffet, an airport shuttle, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Airport pick-up service (surcharge), luggage storage, and smoke-free premises
  • A front-desk safe, concierge services, and laundry services
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 6 spaces per unit)
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 50000.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 8300 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle
  • Rollaway bed fee: COP 50000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel MS Chipichape
Hotel MS Estacion Chipichape
Hotel MS Estacion Chipichape Cali
MS Estacion Chipichape
MS Estacion Chipichape Cali
Hotel MS Estacion Superior Cali
Basic Hotel Chipichape Cali
MS Estacion Superior Cali
MS Estacion Superior
Basic Chipichape Cali
Basic Chipichape
Basic Hotel Chipichape
Hotel Diagonal Chipichape Cali
Hotel Diagonal Chipichape Hotel
Ayenda Diagonal Chipichape 1427
Hotel Diagonal Chipichape Hotel Cali

Frequently asked questions

Is Hotel Diagonal Chipichape pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Diagonal Chipichape?

Self parking is free at this property.

What time is check-in at Hotel Diagonal Chipichape?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Diagonal Chipichape?

Check-out is at noon.

Does Hotel Diagonal Chipichape provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 55000 per vehicle applies.

Where is Hotel Diagonal Chipichape located?

Located in San Vicente, this hotel is within a 15-minute walk of University of Antonio José Camacho and Chipichape Shopping Center. Pacific Mall and La Pasarela Shopping Center are also within 10 minutes.

Hotel Diagonal Chipichape Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 105 reviews" "
Rating 8 - Good. 46 out of 105 reviews" "
Rating 6 - Okay. 11 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 6 out of 105 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

5.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lina Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
There was heavy construction going on, heavy jackhammer being used on my wall starting at 6:00 A.M.. Pile of dirt blocking entrance. They lock the front door to the hotel sporadically during the day or night and you have to signal someone to let you into the property. They speak NO English. At least one lady at the front desk was very rude also. I let them keep my money and went to another property..
Stayed 5 nights in Nov 2019

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not terrible, but unpleasant.
The hotel is in a well known and safe area. The hotel is across a really good Argentinian restaurant. The receptionists and cleaning staff were superb. My room was a bit far from the wifi router, the receptionist lent me a wifi extender to see if it helped, she later stopped by to see if internet access improved. It didn't really help but I am thankful for her good will to help. The cleaning staff always left the bedroom clean as new, impressive! Something that was disappointing was breakfast and the one lady that was in charge of breakfast. The yogurt that was used to serve over granola was adulterated, it was either added with milk or water, it was not thick and almost tasteless, I finished breakfast still feeling hungry. On our last morning we arrived 20 minutes before breakfast was to end(9am). Most chairs were put away, leaving a very uninviting environment. My partner wasn't very excited about breakfast, so she just had some coffee, and I served myself some granola and yogurt with little hope that the yogurt was original unadulterated yogurt, and again the yogurt was as the morning before. The story is a lot longer but I'm limited to how much I can write here. So to conclude, the only reason I gave this hotel 2 stars instead of 1 was for the great receptionists and cleaning staff. I suggest that the hotel stop serving breakfast or improve it drastically, it would be embarrassing for things to go on like this.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

La ubicación excelente y segura en una calle tranquila al 100 metros de un centro comercial importante como La 14 y a 7 minutos en taxi de Chipichape. La habitación doble grande y cómodo y el desayuno muy bueno
Stayed 14 nights in Jul 2019

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Good value for money. Not perfect
Great location. Great service. The staff is friendly and helpful. Great Value for money based on location. Walking distance to Chipicape Mall and hospitals. Good restaurants nearby. Many taxis as well. As other customers have stated before. The internet can be spotty at times. It works 99% of time but some times it can be slower than usual. Sometimes the hot water doesn't work. I would definitely recommend this and I know I will be back here because of the location, service and price.
Stayed 2 nights in Apr 2019

8/10 Good

Devin, Sacramento, US

Liked: Cleanliness
Disliked: Amenities
Small, well named hotel with no frills. I chose it because of a good location near the large Chipichape Mall and the cheap price. You do get what you pay for. As always when I book online, they gave me a bad room location. Near the stairs on the 2nd floor. Could hear noise from the front desk intermittently. Bed was like a ROCK. Positively a slab of concrete! Woke with a sore back every morning. Additional towels and TP never provided, but the staff brought them quickly when you called. Helpful staff, but not one English speaker made checking in a bit of a chore. Free breakfast, which is very basic, but they will cook you fresh eggs upon request.
Stayed 4 nights in Mar 2019

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Russell, MD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were very friendly and the breakfast was good. Those are the only good things I can say about this place. When I checked in and went to the room I found that someone had used the toilet and left a welcome gift. Not a good start. The bed is as hard as the floor. The AC was slow to cook the room down. The window did not shut all the way and would move when the wind blew. They only give you one towel. And dont expect any privacy, the staff can open the locked door. Staff walked in two times while I was there, I never heard anyone knocking. Also it is a very loud area and you hear everything going on outside(I was on the fourth floor).
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Robert, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the two malls of chipichape and everything in walking distance. The hotel is located next to my daughters university so was very convenient for visits, restaurants and shopping.
Stayed 1 night in Jun 2018

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service along with Great Price
Business/Leisure trip. Ended up staying with hotel twice. Location is ideal for what my needs were.

2/10 Terrible

eric, Orlando FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible experience with hotels MS.
I was a previous customer, never had a problem until this trip. The moment i got there they informed me that my reservation was cancelled and wanted me to go to one of there hotels toward the south of the city. (MS castellano) this was meant to be a 2 night stay at MS Estacion, i made the reservation 3 months in advance. After complaining with the front desk the only option was to go to MS castellano for the first night and return to MS estacion for the second. This of course made me spend more on taxi fares. I already did research for Hotel MS castellano in the past and i knew the hotel was of low quality and the neighborhood was not a nice one. There was a cockroach in the bathroom and the room was so small with no view. I also was charged more than what i was quoted for with hotels.com. I had no choice but to pay it as i had no where else to stay. It was a terrible first night. The second night we returned to MS Estacion which is where i originally wanted to be in. This hotel is in the part of the city that i love. It wasnt my first time at the hotel, i really enjoyed it in the past. But this time the minibar refrigerator was broken and we couldn't keep our drinks cool. We were told they wouldn't fix it until we left the next day. Its too bad because i always loved the Hotel MS chain but i will no longer be using them when i travel to Colombia. I would really not recommend this hotel, the service was really bad for a returning customer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Excellent hotel for this price. Is a short cab ride from other desirable areas of the city, but that accounts for the price here. Plus, the hotel is a five minute walk from a huge grocery store and ten minute walk from two shopping malls - each with a cinema. Room was very quiet, dark (blackout curtains), and the air conditioning worked great. Staff was very friendly and helpful when we needed it. Breakfast upstairs was great, and they'll make several eggs however you want them. I also used the sauna, which wasn't bad but not ideal for those who enjoy saunas. Overall an excellent hotel.

8/10 Good

Nelson A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike Sullivan, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
It was great. The breakfast was great and the staff was awesome. My only complaint is that the bed was hard and we had hot water issues.

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
overall ok. avois 1st floor rooms . you will listen all lobby activities

8/10 Good

Zulmy, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick business trip. Nice personnel
It is a small hotel, with new facilities, very clean. The personnel is really nice, just 5 floors 1 elevator and restaurant on the top (6th floor)

8/10 Good

Ángel, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cali Vacation
The hotel is located in a quiet and very safe area of Cali. The hotel staff are very friendly and courteous. The rooms are very clean, quaint and comfortable. The buffet breakfast is fair but does need to have more variety. The hotel is located close to restaurants, grocery store, transit and Chipichape Mall. Chipichape Mall has everything you need and more.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

El viajero, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities
El senor viajero
Nice hotel, I would reccommend a bigger desk and better chairs for the desk.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel MS Estacion Chipichape
I felt really confortable in the hotel. The staff made a great service and the location of the hotel is very secure and near of a mall and a supermarket. They have a beautiful terrace.

8/10 Good

Carlos, Los Angeles, CA, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Very good
The hotel is very clean and secured, Staff is very professional , breakfast excellent, overall is a good hotel. the only problem that i see is that they charged for a lot things in your room, phone calls (local calls) snacks and laundry, water, if you not careful you can have a big bill at the end of your stay. January 2012

8/10 Good

MARGARITA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Sandra, Bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general tuvimos una muy buena estadía en este hotel. El personal muy dispuesto a colaborar. Muy buen desayuno. Excelente ubicación en Chipichape, aunque cerca de los centros comerciales el lugar es muy tranquilo para descansar.
Stayed 5 nights in Jan 2020

10/10 Excellent

Andrey Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Recomendado. Ubicacion, servicio y comodidad
Stayed 1 night in Dec 2019