The room was nice but there were issues. First, I booked on Expedia but it was on VRBO and I couldn't get it to connect. If I hadn't gotten the host's phone number I'd have been in trouble.
1. I got the door code before arriving and got in fine. But there were no instructions how to lock the door and it was not working. I had to call the host and get a code for the lock box and a key. The electronic lock pad was also giving error messages of low battery. So without the key I could have been locked out later.
2. House rules - the email said to park on the street and follow the house rules. But I was never given the house rules nor are the printed and inside the room. They may have been on VRBO but again I couldn't access the booking there. The rules should be in the room. It said to park on the street but there is VERY little street parking in that area.
3. There was water in the fridge but it was not clear whether or not there was a fee to take any. I asked and was told it was complimentary, but a little sign would be nice. I shouldn't have to ask.
4. There were several amenities in the room for guests: slippers, toothpaste, and milk in the fridge. But none were individually packaged and all are against health code regulations. You must provide new, in the package items for each guest.
5. The BIGGEST issue was the toilet seat which was not attached properly to the toilet. Me and my elderly mom almost fell when it became disconnected. This is a HUGE safety issue.