2/10 Terrible
mr priyesh
18 November 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks posh on photos of old and can’t climb up it’s 5 floors to go up on feet with your bags even though have booking took long time to check in when I showed them proof then when I went Giza I left luggage there as was coming back and staying with them the day receptionist is rude he acts as if he owns the hostel I said I will eat and take my bags and go he kept saying leave leave I believe this is not good customer service and he doesn’t seem to have manners maybe not educated or not not trained on customer service to deal with international guest I would like you’ll to post this so others know and decide if to climb up 5 Flrs go in dirty toilets and hot water not working or shower and bathroom Broken and not friendly check in receptionist who works day shift night shift guys is very nice and helpful and friendly if have owners name and no please send me and forward my email to owner so I ca. have a word directly with them too
mr priyesh
Stayed 1 night in Oct 2024