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The Reef House Adults Retreat

5.0 star property
Adults-only beachfront hotel with a spa tub

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Reef House Adults Retreat

2 outdoor pools, pool umbrellas, sun loungers
Front of property
Minibar, in-room safe, individually furnished, iron/ironing board
Outdoor dining
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Pool
    Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, Garden View

Highlights

Furnished balcony
Individually furnished
Air conditioning
TV
Pillow menu
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Kitchenette
Mini-fridge
TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, Garden View

Highlights

Furnished balcony
Individually furnished
Air conditioning
TV
Pillow menu
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Room, Garden View

Highlights

Furnished balcony
Individually furnished
Air conditioning
TV
Pillow menu
Ceiling fan
Eco-friendly toiletries
Shower/tub combination
  • 69.4 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 4 Bedrooms, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Private pool
Private spa tub
Air conditioning
Kitchen
  • 162.0 sq m
  • Sleeps 8
  • 4 King Beds

Apartment, Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, Garden View

Highlights

Individually furnished
Air conditioning
TV
Pillow menu
Ceiling fan
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Apartment

Highlights

Individually furnished
Air conditioning
TV
Pillow menu
Ceiling fan
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

Room, Balcony, Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
TV
Pillow menu
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
99 Williams Esplanade, Palm Cove, QLD, 4879

Getting around

  • Redlynch Station - 22 min drive
  • Cairns Intl. Airport (CNS) - 28 min drive

Restaurants

  • Trinity Beach Tavern
  • Numi
  • Underground Palm Cove
  • Kewarra Village Take Away
  • Kushi Yakitori Bar & Japanese Restaurant

About this property

The Reef House Adults Retreat

Luxury hotel near Palm Cove Beach
Located close to Rainforestation Nature Park and Kuranda Koala Gardens, The Reef House Adults Retreat provides a free daily manager's reception, a terrace, and a garden. Active travelers can enjoy fitness classes at this hotel. Treat yourself to a body treatment, a body wrap, or a massage at the onsite spa. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and luggage storage
  • A reception hall, beach towels, and a front-desk safe
Room features
All 67 individually furnished rooms include thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries and hair dryers
  • 32-inch TVs with cable channels and DVD players
  • Freezers, electric kettles, and ceiling fans

Languages

Dutch, English, French, German, Italian, Korean

Property amenities

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are available for AUD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 32 to 38 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 18386276853

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Parking height restrictions apply

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

Frequently asked questions

Does The Reef House Adults Retreat have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is The Reef House Adults Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef House Adults Retreat?

Self parking is free at this property.

What time is check-in at The Reef House Adults Retreat?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Reef House Adults Retreat?

Check-out is at 11 AM.

Where is The Reef House Adults Retreat located?

This Palm Cove hotel is on the beach, 0.1 mi (0.1 km) from Palm Cove Beach, and within 12 mi (20 km) of Skyrail Rainforest Cableway and Hartley's Crocodile Adventures. Barron Gorge National Park and Rainforestation Nature Park are also within 16 mi (25 km).

The Reef House Adults Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 417 out of 693 reviews" "
Rating 8 - Good. 201 out of 693 reviews" "
Rating 6 - Okay. 49 out of 693 reviews" "
Rating 4 - Poor. 23 out of 693 reviews" "
Rating 2 - Terrible. 3 out of 693 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cezanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Stayed 6 nights in Aug 2024

10/10 Excellent

Kara-Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusions were good value, pools were lovely & staff accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect. The staff made us feel so welcomed and it couldn’t get any better than that. Thanks
Stayed 1 night in May 2024

8/10 Good

Elina

Liked: Cleanliness, staff & service, amenities
The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
Stayed 7 nights in Apr 2024

10/10 Excellent

Srdjan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaida

Stayed 1 night in Nov 2023

10/10 Excellent

marc

Traveled with partner
Great time
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Convenient
I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Stayed 7 nights in Jul 2023

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever 10 out off 10
Stayed 3 nights in Apr 2023

10/10 Excellent

Regina, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with excellent service
Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022

6/10 Okay

Jack da

Liked: Cleanliness
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great friendly staff.
Stayed 3 nights in Jan 2022

6/10 Okay

Rosealie

Traveled with partner
Liked: Staff & service, amenities
The grounds and pool were very good but the rooms had very minimal furniture. The room area was large but had very little furniture. The kitchenette was a small bar fridge, sink and microwave and it was located outside the room on the verandah. Not a very clean environment for prepping food.
Stayed 5 nights in Jan 2022

10/10 Excellent

Simon

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 4 nights in Jun 2021