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Shangri-La The Marina, Cairns

5.0 star property
Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Deluxe Sea View Twin | Property entrance
Point of interest
Point of interest
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
The price is SAR 584
SAR 643 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

One Bedroom Suite Twin | Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View King

Deluxe Sea View King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View Twin

Executive Marina View Twin | Property entrance

Executive Marina View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Suite 1 King

Horizon Club Suite 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Suite 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 74 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

One Bedroom Suite King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Marina View King

Executive Marina View King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Room 1 King

Horizon Club Room 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Room 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Horizon Marina View Room Twin | Property entrance

Horizon Marina View Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

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Exterior
Hilton Cairns
Pool
Spa
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1007)
The price is SAR 584
SAR 643 total
includes taxes & fees
10 Dec - 11 Dec
Hilton Cairns

About the neighborhood

Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Cairns Marlin Marina - 4 min walk
  • Cairns Esplanade - 4 min walk
  • Esplanade Lagoon - 5 min walk
  • Reef Fleet Terminal - 5 min walk
  • Cairns Central Shopping Centre - 12 min walk

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace, and a shopping mall on site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • A front-desk safe, a vending machine, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 255 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 42-inch HDTVs with premium channels
  • Balconies, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 30.00 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 38 for adults and AUD 19.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Private picnics
  • Shopping mall
  • Shopping

Family friendly

  • Children's pool
  • Fence around the pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4456 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk/promenade, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway are also within 12 mi (20 km). Cairns Station is 17 minutes by foot.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1009 reviews" "
Rating 8 - Good. 246 out of 1009 reviews" "
Rating 6 - Okay. 96 out of 1009 reviews" "
Rating 4 - Poor. 42 out of 1009 reviews" "
Rating 2 - Terrible. 19 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

noel

O
Stayed 4 nights in Nov 2024

10/10 Excellent

Marilyn, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Janet is great, helped us with changing bed sheets at night, fast check out. She cares about guest requests and always reponds quickly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were excellent, room was massive, pool was great. Certain parts of the hotel were slightly dated but other than that it was fantastic. Location was perfect, only 5 minute walk from everything. Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Itsitsxittzktzfo
Stayed 6 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel. The staff were amazing and very friendly and helpful. I’d say the hotel areas seemed a little bit dated but the room its self was clean and modern. It was a nice stay but I’ve had better 5* for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel went out of their way to be pleasant and helpful. We had an excellent room which we had upgraded when offered to bid for it. The view was spectacular and we enjoyed the activity of the harbour. Access to the hospitality lounge made life easier for breakfast and drinks and canapes later in the day. Car parking was taken care of by valet parking. An easy hotel to stay in. There was nothing we disliked.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best stay!! The staff were amazing, the room was just perfect and everything was great. Thank you!!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Danni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Oct 2024

2/10 Terrible

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I was awake every night because my room was next to a conference :(
Stayed 3 nights in Sep 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

jann

Liked: Cleanliness, staff & service, property conditions & facilities
Having a garden room no windows so could not open doors for fresh air.
Stayed 4 nights in Sep 2024

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Priyanka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went above and beyond.
Stayed 1 night in Sep 2024

8/10 Good

brandon

Traveled with group
Liked: Staff & service, amenities
This Shangri La is getting old. The bed is dated squeaky and old, not as comfortable. I hope they would renovate and make it right. Location is excellent. It is near by many thìngs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Duncan, Drewvale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views of the Marina. Friendly staff and very clean
Stayed 5 nights in Aug 2024

10/10 Excellent

Tatiana, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were excellent so helpful and friendly, had breakfast each morning in the restaurant which was unreal, everything was in walking distance. Definitely coming back!
Stayed 8 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent all round
Stayed 2 nights in Aug 2024

4/10 Poor

keith

Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel is a remodeled shopping mall so I had to walk about a mile to get from the front desk to my room and half the stores on the ground floor are vacant so it looks tacky.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite with the view of the marina.
Stayed 4 nights in Aug 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Nicolas

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Very run down. Was expecting alot more from this stay but was very disappointed.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
No longer 5 star
This hotel is no 5 star any more. It is badly in need of renovation and they are short staffed so service is poor
Stayed 6 nights in Aug 2024