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Jack & Newell Holiday Apartments

4.5 star property
Soak up the sun by the pool or take a stroll along the scenic Esplanade. Enjoy your home away from home in this charming aparthotel.

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Photo gallery for Jack & Newell Holiday Apartments

Premium Apartment, 3 Bedrooms, Ocean View | Balcony
70-cm flat-screen TV with digital channels, TV
Exterior detail
Full-size fridge, microwave, oven, stovetop
Outdoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Barbecue grill
  • Pool
  • Parking included
  • Air conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Panoramic Apartment, 3 Bedrooms, Ocean View

Balcony view

Panoramic Apartment, 3 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Premium Apartment, 3 Bedrooms, Ocean View

Premium Apartment, 3 Bedrooms, Ocean View | Balcony view

Premium Apartment, 3 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Standard Apartment

3 Bedroom Standard Apartment | View from room

3 Bedroom Standard Apartment

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 160 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Water View Apartment

3 Bedroom Water View Apartment | Balcony

3 Bedroom Water View Apartment

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Partial Sea View

Deluxe Apartment, 3 Bedrooms, Partial Sea View | Living area | 70-cm flat-screen TV with digital channels, TV

Deluxe Apartment, 3 Bedrooms, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 3 bedrooms
  • Partial sea view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 2 Bedroom Standard Apartment

2 Bedroom Standard Apartment | View from room

2 Bedroom Standard Apartment

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for 2 Bedroom Water View Apartment

Balcony

2 Bedroom Water View Apartment

Highlights

Furnished balcony or patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
27-29 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Reef Hotel Casino - 3 min walk
  • Cairns Esplanade - 4 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Central Shopping Centre - 11 min walk
  • Cairns Marlin Marina - 11 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 8 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪Bar36 - ‬4 min walk
  • ‪Six Degrees Bar and Lounge - ‬5 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Jack & Newell Holiday Apartments

Waterfront aparthotel units with kitchens and furnished balconies
This smoke-free aparthotel features an outdoor pool, tour/ticket assistance, and barbecue grills. Free WiFi in public areas and free self parking are also provided. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like 2 bathrooms and a washer/dryer. Weekly housekeeping is available.
Jack & Newell Holiday Apartments offers 16 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. 70-cm flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 40.0 per day

Bathrooms

  • Separate bathtub and shower
  • Towels provided
  • Hair dryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • 70-cm flat-screen TV with digital service

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue grill

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Location highlights

  • On the waterfront
  • Near the boardwalk/promenade
  • Near the airport
  • Near a train station
  • In the shopping district
  • In the city center

Things to do

  • Rafting nearby
  • Sailing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 16 rooms
  • 1 building
  • Built in 2004
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 2 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after reception hours must contact the property at least 72 hours before arrival using the information on the booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Cribs (infant beds) are available for AUD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jack & Newell Cairns Luxury Apartments
Jack & Newell Luxury Apartments
Jack Newell Apartments
Jack Newell Cairns Luxury
Jack Newell Luxury
Jack Newell Luxury Apartments Cairns
Jack & Newell Apartments
Jack Newell Holiday Apartments
Jack & Newell Holiday Apartments Cairns
Jack & Newell Holiday Apartments Aparthotel
Jack & Newell Holiday Apartments Aparthotel Cairns

Frequently asked questions

Does Jack & Newell Holiday Apartments have a pool?

Yes, this property has an outdoor pool.

Is Jack & Newell Holiday Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jack & Newell Holiday Apartments?

Self parking is free at this property.

What time is check-in at Jack & Newell Holiday Apartments?

Check-in start time: 2 PM; Check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at Jack & Newell Holiday Apartments?

Check-out is at 10 AM.

Where is Jack & Newell Holiday Apartments located?

Located in Cairns Central Business District, this luxury aparthotel is within a 5-minute walk of Cairns Zoom and Wildlife Dome and Cairns Esplanade. Reef Fleet Terminal and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 16 minutes by foot.

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Jack & Newell Holiday Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 278 reviews
Rating 8 - Good. 60 out of 278 reviews
Rating 6 - Okay. 9 out of 278 reviews
Rating 4 - Poor. 1 out of 278 reviews
Rating 2 - Terrible. 1 out of 278 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ray

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed our stay
Stayed 3 nights in May 2024

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay in a lovely place. Large spacious apartment & very friendly & helpful staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities, communication
This accommodation was really nice and comfortable! The view was also great!
Stayed 5 nights in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and spacious apartment. Staff were welcoming and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place everything was first class, absolutely loved staying there.
Stayed 2 nights in Feb 2023

8/10 Good

Elliot

Liked: Cleanliness, communication
Great location, average condition, met our needs well.
Stayed 4 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was ideal. The staff were very helpful and friendly. In general the property was clean and well equipped.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff very quiet very good pool
Stayed 3 nights in Nov 2022

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a amazing stay here, the view we had was outstanding to say the least. In a good area and near everything you could need for your stay. We will definitely come back and stay in the property again when we are back in Cairns again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hye

Liked: Cleanliness, property conditions & facilities, communication
Great place for family. Clean, well accomodated and good communication
Stayed 2 nights in Aug 2023

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was lovely exactly as displayed in pictures right across the road from wharf.
Stayed 5 nights in Oct 2023

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious Appartement. Close to restaurants and fleet reef. Would book again.
Stayed 3 nights in Sep 2023

8/10 Good

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property manager was great. Full of local knowledge. Friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Well Managed
Stayed 3 nights in Jan 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was situated in a fantastic location with great views. It was slightly off the main drag and thus a little quieter without being any real distance away. It was a well appointed apartment with all you could want, with comfortable beds
Stayed 3 nights in Jul 2023

10/10 Excellent

Zurab

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great: rooms, beds, bathrooms, and so on. I liked everything.
Stayed 3 nights in Feb 2023

10/10 Excellent

Long Sheng

Liked: Cleanliness, property conditions & facilities, communication
Very clean amd comfortable. 5 of us in a 3 bedroom apartment.
Stayed 5 nights in Sep 2023

10/10 Excellent

Charles Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property,while dated, was clean and functioned. The managers were supurb and looked after us very well. The idea place for a break
Stayed 4 nights in May 2023

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property in terrific spot , some maintenance issues (replacement oven water leaks in shower, limited hot water in kitchen) needing to be addressed if demanding/expecting top dollar

4/10 Poor

Alan

Liked: Room comfort, communication
P&O Cruise Views, not Sea Views.
I booked the last few days of my holiday in a sea view apartment as a way to celebrate, prior to leaving for the UK. Sadly, shortly after check-in and admiring the beautiful views, a gigantic P&O cruise docked directly outside the hotel, resulting in my 'sea views' becoming a view of seemed like a block of flats; to top it off, it stank and was noisy if we went out on the balcony. If the fact that the hotel was fronted by the cruise terminal, and that the view from my apartment was very different to what had been advertised ans sold, I would not be making an issues or this, as I simply would have booked alsewhere. This tainted what should have been ending the holiday with a 'bang'. Very disappointed.
Stayed 2 nights in Aug 2023

8/10 Good

Sameer

Liked: Cleanliness, communication
The property is uniquely located across the Hemingway brewery and Reef Casino and the View are better than those from the the other hotels on Esplanade i.e the Riley , Hilton etc. The apartment are spacious and the parking is very convenient, My pet peeve was about the internet which was intermittent or for a day or two non existent. Property has Gym which is well equipped for me given my bias towards rowing and swimming pool is big enough but do not expect a lap pool as you see in a hotel property. The noise from hemingway on weekends may filter through until 9:30 pm after which it felt silent. All in all a great appointed property with spacious rooms and great view; if they could fix internet and other issues such as TV antennae in living room not working properly , I would have been saying excellent rather than great.
Stayed 4 nights in Jun 2023

10/10 Excellent

Michiko

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jul 2024

8/10 Good

KARLEEN

Liked: Room comfort, communication
Stayed 6 nights in May 2024

10/10 Excellent

kazuharu

Liked: Cleanliness, amenities, property conditions & facilities, communication
のんびりしてて好きです。ケアンズ。
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
キッチンの充実
Stayed 3 nights in Mar 2024