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Crystalbrook Flynn

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with a full-service spa

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Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Breakfast available
  • Parking available
The current price is SAR 487
SAR 535 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
2 bathrooms
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Crystalbrook Bailey

Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (666)
The price is SAR 429
SAR 472 total
includes taxes & fees
16 Feb - 17 Feb
Crystalbrook Bailey

About the neighborhood

Map
85 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk
  • Reef Hotel Casino - 6 min walk
  • Cairns Marlin Marina - 7 min walk
  • Reef Fleet Terminal - 7 min walk
  • Cairns Central Shopping Centre - 13 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury eco-certified hotel near Cairns Esplanade
Close to Cairns Marlin Marina and Reef Fleet Terminal, Crystalbrook Flynn provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to a massage, a body scrub, or a facial at Eleme, the onsite spa. The on-site restaurant, Boadwalk Social, offers breakfast, brunch, lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Bicycle parking, tour/ticket assistance, and a water dispenser
  • Smoke-free premises, luggage storage, and a porter/bellhop
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 311 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch Smart TVs with Netflix, streaming services, and digital channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 38 for adults and AUD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour fitness center
  • Bike parking
  • Bike storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Frequently asked questions

Does Crystalbrook Flynn have a pool?

Yes, this property has an outdoor pool.

Is Crystalbrook Flynn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Flynn?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Crystalbrook Flynn?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crystalbrook Flynn?

Check-out is at 11:00 AM.

Where is Crystalbrook Flynn located?

Located in Cairns Central Business District, this luxury hotel is steps from Michaelmas Cay and Cairns Esplanade. Reef Hotel Casino and Cairns Marlin Marina are also within 10 minutes. Cairns Station is 13 minutes by foot.

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 764 reviews
Rating 8 - Good. 146 out of 764 reviews
Rating 6 - Okay. 43 out of 764 reviews
Rating 4 - Poor. 12 out of 764 reviews
Rating 2 - Terrible. 14 out of 764 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mr. Rameshpuri Anandpuri

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍
Stayed 3 nights in Jan 2025

8/10 Good

T

Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Close to everything and connected to he night market and Esplanade. My complaint is that they don't wash their pillows and one of mine smelled like it was soaked in sweat, not necessarily body odour, but moreso like a wet towel, from the previous guests who used the room and they only changed out the pillow case. It was so bad I had to throw it in one corner of the room. My second room (had 2 different bookings) was a lot better. But there was a lingering musty smell coming from the decorative pillows, which I think is caused by the humidity. Tbh those decorative pillows are not needed. Theure just a waste of space.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bigi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient spot of Cairns CBD. Loved the pool that is transparent to the restaurant area downstairs. You can easily walk down the street and there are just tons of restaurants nearby that are all very good, and the night market is great for shopping for souvenirs. Coffee shop there that opens early morning by the night market corner is a great option for breakfast. It is also walkable to the Marina terminal as well as the Cairns train station (for boat tours and Kuranda train ride). My only issue is the room we had was slightly too small for 2 parents and 1 child (with rollaway bed). The bathroom was also small. The glass door for the shower area was not water tight and water leaks out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fred

Very nice,helpful staff, very clean,right on the boardwalk which is perfect especially when it rained our whole stay
Stayed 2 nights in Jan 2025

6/10 Okay

brittny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Room was up to date and clean and loved the area! Beautiful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystalbrook Flynn was so fun. The staff were amazing especially Anna at the bar. The atmosphere is great, amenities A , hotel clean & well-kept, and we will definitely stay again!
Stayed 2 nights in Jan 2025

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Crystalbrook Flynn. The actual hotel was beautiful. Has a bridge that takes right out front of the beach boardwalk where all the restaurants are. I had an issue with my room upon arrival. However, the staff sorted it out very quickly and efficiently. They organized a different room for me immediately. The actual room was modern and really nice. The hotel was a bit hard to find as there were a few of them with the same name. Also, I think the parking should be free or cheaper per night.
Stayed 1 night in Jan 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice helpful staff
Stayed 6 nights in Jan 2025

2/10 Terrible

REBECCA, Henderson

Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern building.Rooms are very big and have washing machine and dryer.The place is a little bit away from central surfers. Swimming pool access is located through the Foyer and kids track the water from pool to elevators making the floors so slippy. Mostly a family hotel, not a quiet retreat for those looking for a relaxing and peaceful time.
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a few issues with the Hotel. The reception is up one level and it’s a hassle to take suitcases up and down all the time even though you have a suitcase elevator it’s a bit of a drama.Swimming pool is a shocker!!! It’s a glass pool all passers by and diners can watch you swim from underneath,like a fish in an aquarium,who wants to do that? It’s a shame as in hot weather you want to take a dip,but not in a glass bowl viewed by the passers by. Architect must have been on something strong when he designed this place!! Other than that the staff are great!!! And the hotel rooms are awesome .The Italian restaurant goes out their way to spoil you while you dine .
Stayed 1 night in Jan 2025

10/10 Excellent

Leisa Claudette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Found some staff in reception area not to what should be standards Rest of areas staff where great
Stayed 5 nights in Dec 2024

10/10 Excellent

Yasemin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, new property. I would stay again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sonia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Exremely disappointing uncomfortable stay. The worst room I’ve ever stayed in. The room looked like it hadn't seen the light of day in years. It stank of mould but the worst was yet to come with the lighting. When we complained to reception we were told that all rooms had the same lighting and were given stick on bulbs to attach which didn't work either. I was shocked. The supposed eco-friendly room was so dark I had to use the light off my phone to do any and everthing. Absolutely appalling. I encourage manangement and staff to stay a night in Room 701 to see if they like it. Reception staff were grumpy, unfriendly and very unhelpful. Definitely nothing 5 star about this hotel. Never stay here again. I am actually scared to book another Crystalbrook resort. Do not recommend unless you are looking to stay in a cave and bring your own lighting. Disgraceful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay near restaurants, waterfront, and tours. Staff was very accomodating when issues arose with AC, parking, and housekeeping mixup when we extended our stay 1 night. Thank you! We would highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Modern and very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for all
Stayed 2 nights in Dec 2024

4/10 Poor

Kim

Liked: Property conditions & facilities
Disliked: Staff & service
Staff were overall nice but no enough to serve all the guests.
Stayed 1 night in Jan 2025

6/10 Okay

Kim Dawn Alina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The design of the building and interior and views are beautiful but they were so short staffed no one ever picked up the phone when calling front desk or housekeeping. And seemed to be only 2 front desk staff helping the entire hotel doing everything. When you needed something you had to do it yourself or walk down and stand in line to receive service. They need to hire more staff to fulfill their star rating in my opinion. I saw an older woman struggling with her luggage down stairs on check out and absolutely no one there to lend a hand in the front of the hotel where many bellmen carts were.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, central location
Stayed 1 night in Jan 2025

4/10 Poor

George, Houston

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
BEWARE when booking rooms - you may not get what you pay for.... Sea View Suites are not what the photos show, and you may end up looking at ugly building and side view of an ugly marina. We splurged for a Sea View Suite and got this terrible treatment and room - being told to "lean over the balcony to see the sea." Beware of scams.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ali Asgari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and amazing location
Stayed 3 nights in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location.