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Bay Village Tropical Retreat & Apartments

3.5 star property
Escape to a tropical oasis where warm hospitality meets modern convenience. Take advantage of tour assistance and enjoy stunning views from your own private haven.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, sun loungers
Front of property
Outdoor pool, sun loungers
Reception
Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
The price is SAR 328
SAR 360 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
TV
Separate bedroom
Ceiling fan
Hair dryer
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 110.0 sq m
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 84 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Suite

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom Apartment

  • Sleeps 7
  • 2 Twin Beds, 1 Twin Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Studio Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
8.8 out of 10, Excellent, 1,008 reviews
The price is SAR 328
SAR 360 total
includes taxes & fees
9 Feb - 10 Feb
Cairns Harbourside Hotel

About the neighborhood

Map
227 Lake Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 3 min walk
  • Cairns Base Hospital - 3 min walk
  • Cairns Central Shopping Centre - 17 min walk
  • Esplanade Lagoon - 20 min walk
  • Cairns Marlin Marina - 4 min drive

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Sushi Train North Cairns - ‬8 min walk
  • ‪Lobby Bar - ‬3 min walk

About this property

Bay Village Tropical Retreat & Apartments

Hotel near Cairns Esplanade
A terrace, a garden, and a library are just a few of the amenities provided at Bay Village Tropical Retreat & Apartments. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and beach towels
  • Tour/ticket assistance, free newspapers, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 82 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, cribs/infant beds, and coffee/tea makers

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking within 1 ft
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 16 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Does Bay Village Tropical Retreat & Apartments have a pool?

Yes, this property has an outdoor pool.

Is Bay Village Tropical Retreat & Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bay Village Tropical Retreat & Apartments?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bay Village Tropical Retreat & Apartments?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Bay Village Tropical Retreat & Apartments?

Check-out is at 10 AM.

Where is Bay Village Tropical Retreat & Apartments located?

Located in Cairns North, this hotel is steps from Cairns Base Hospital and Cairns Esplanade. Cairns Esplanade Charles Street Parkland and Cairns Private Hospital are also within 5 minutes. Cairns Station is 22 minutes by foot.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 256 out of 701 reviews" "
Rating 8 - Good. 310 out of 701 reviews" "
Rating 6 - Okay. 88 out of 701 reviews" "
Rating 4 - Poor. 30 out of 701 reviews" "
Rating 2 - Terrible. 17 out of 701 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Nice pool. The rooms were very clean and had great amenities; even shaving cream. The staff were very welcoming. We stayed six nights over two weeks. They stored our extra luggage and my medical supplies. We could not have picked a better place!
Stayed 1 night in Nov 2024

8/10 Good

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Harm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024

6/10 Okay

Anne, Burdell

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024

6/10 Okay

Peter

Business traveler, Traveled with family
Great restaurant, large rooms.
Stayed 2 nights in Oct 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024

8/10 Good

mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is nice and location is good, a bit noisy in early morning when gardener came to work during our stay Not happy with the $50 security deposit not yet refund after nearly 3 weeks, contacted the resort 2 times, still not happening
Stayed 3 nights in Aug 2024

8/10 Good

Amie

Stayed 4 nights in Aug 2024

6/10 Okay

Wendy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room was not cleaned daily! Ceiling fan in bedroom faulty
Stayed 4 nights in Sep 2024

8/10 Good

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Staff were friendly My shower was a bit average...
Stayed 3 nights in Aug 2024

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs. Sooo noisy, nothing like the photos, sheets don’t fit the bed, dirty. List goes on
Stayed 1 night in Sep 2024

8/10 Good

Lorella

Traveled with partner, Traveled with family
It’s a structure a little bit old but the garden is beautiful
Stayed 5 nights in Aug 2024

6/10 Okay

Elizabeth C

Stayed 4 nights in Aug 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and convenient
Stayed 1 night in Aug 2024

6/10 Okay

Shilpa

Stayed 3 nights in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Bay Village Tropical Retreat is nice and handy to the hospital and down town Cairns
Stayed 2 nights in Aug 2024

8/10 Good

Jenna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick trip
Stayed 2 nights in Aug 2024

4/10 Poor

Kitty

Traveled with group
Disliked: Cleanliness
The room was decent but it was very musky and did not smell very nice. The property in general seemed nice and the walk to Esplanade was nearby. It worked for us for one night stay but I wouldn't stay any longer. Sadly there was also a complete power outage in the hotel in the evening, not the hotels fault but it was not a pleasant experience.
Stayed 1 night in Aug 2024

8/10 Good

R

Traveled with group
Liked: Cleanliness, staff & service, room comfort
One might stay in Cairns
The apartments were separated from the hotel -across the road. We were on the 2nd floor and no lift so it was a bit tedious. Otherwise everything was clean and comfortable
Stayed 1 night in Aug 2024

4/10 Poor

Joanne Den

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget family place if that’s what you’re looking for. The beds were old and uncomfortable. Every surface was sticky no matter how many times you wiped it clean. Bath was old mouldy in shower corners and sink cracked. It’s very very basic. It needs a lot of maintenance and updates
Stayed 4 nights in Aug 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Accommodation was clean, bed was good. Very roomy and fine for 1 person but would have been small for 3 people. Staff were very helpful and friendly. The complex was old and could do with refurbishment. I was in room 323 on first floor which had a long verandah leading to other rooms. Very noisy with people coming and going at all hours.
Stayed 7 nights in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service
Rooms need updating. Bed was very hard and uncomfortable. Rooms need a comfortable chair for sitting to relax.
Stayed 7 nights in Aug 2024