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"I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time"

"Lovely place to stay in a lovely little town"

"We found the location to be ideal and convenient for the Aldstadt. The hotel is superbly placed and in easy reach of the main railway. All the staff were very friendly and helpful. The breakfast was delightful in range and quality with as many double espressos as we could handle! The spa was of excellent quality with great ease of use being on a booking system."

"Our stay was delightful, definitely we would come back again. The hotel is amazing, is clean, the breakfast has a lot of options, and if you are travelling early they will prepare your breakfast for take away. The rooms are very comfortable, the views are amazing to the mountains. Is a hotel perfect for couples, families, solo travelers. Is close to many places of interest like restaurants , the city center, coffee shops, shops, and the cable car. Easy to find from the train station. Looking forward to come again ☺️"

"Beautiful property, great staff and very clean. "

"Super nice hotel right on the main square. Great staff, nice warm rooms and very good bkfast."

"Absolutely wonderful stay, made so great by our large, spacious and modern room, wonderful team, fabulous breakfast, and stunning architectural design of all spaces. The hotel is also conveniently located within a short walk to the best parts of town. Couldn’t recommend more!"

"The people at the desk were very helpful and everything was great"

"The room was great! Floors were heated, large bathroom and bedroom. Amazing views out the windows! The facility has two restaurants that are great, the spa is amazing! They give you robes and everyone in the hotel stays in them most of the day. The underground to the theme pools is awesome! This was an amazing place to stay! Right in the middle of old town and Christmas markets!"