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"This is classed as a budget hotel, but overall I’d give this 5 stars - the staff are by far the best I’ve met, Gaetano on reception was exceptional, helpful, approachable and knowledgeable. We were even given a what’s app number if we got into difficulty/lost etc ! Housekeeping was also very good. The hotel lobby & staircase remains authentic which is really pleasing. The hotel is situated outside city centre, but on a good regular bus route (R5). Area around hotel is diverse and local with some good restaurants & take out options. "

"Convenient location. Walking distance to the reggia and dining. "

"The hotel was excellent and the staff were very polite, helpful and welcoming but the area around it unfortunately is very run down which isn't the best welcome as you get off the train and walk into the town. It would be better if the city government made the entrance to town much more welcoming. "

"The receptionist was keen to help me park my large van. "

"Awesome property very clean and roomy. Had one of my best sleep here. Breakfast was great also. The staff was very professional and made you feel like family."

"Really beautiful property and spa. We loved our stay and experience at the restaurant and spa. My only issues were with the room having a slight cigarette smell and spa not being ready at opening one of the days we went in the morning"

"Great spot for travelling. Breakfast was great and hotel was very good for the price."

"Helpful and friendly Staff. Safe and easy on-site parking."

"Excellent hotel Luxurious, quiet and spacious. Great breakfast. Highly recommended."