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NH Collection Palacio de Burgos

4.0 star property
Riverwalk hotel with a fitness center and a 24-hour business center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Palacio de Burgos

Lobby
Lobby
Meeting facility
Exterior
Daily buffet breakfast (EUR 20.80 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Laundry
The price is SAR 271
SAR 298 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout drapes

Superior Room, River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

AC Hotel Burgos by Marriott

Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (643)
The price is SAR 299
SAR 329 total
includes taxes & fees
5 Jan - 6 January 2025
AC Hotel Burgos by Marriott

About the neighborhood

Map
Calle de la Merced, 13, Burgos, Burgos, 9002

What's nearby

  • Burgos Cathedral - 4 min walk
  • Plaza Mayor - 6 min walk
  • Museum of Human Evolution - 8 min walk
  • Burgos Castle - 15 min walk
  • Burgos University Hospital - 5 min drive

Getting around

  • Burgos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive

Restaurants

  • ‪Cerveceria Morito - ‬5 min walk
  • ‪La Mejillonera - ‬5 min walk
  • ‪Rincón de España - ‬5 min walk
  • ‪Confiteria Ibañez - ‬4 min walk
  • ‪En Tiempos de Maricastaña - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Upscale hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar, and a gym at NH Collection Palacio de Burgos. The on-site local cuisine restaurant, Rincon de la Merced, offers lunch, dinner, and kids' meals. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A water dispenser, meeting rooms, and tour/ticket assistance
  • Laundry services, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 110 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Plasma TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 19.90 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20.80 for adults and EUR 10.40 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Rincon de la Merced

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (495 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
  • Covered self parking fee: EUR 19.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Palacio de Burgos?

Self parking is available for EUR 19.90 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at NH Collection Palacio de Burgos?

Check-out is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is steps from La Merced Church, Burgos Teatro Principal, and Arco de Santa Maria. Burgos Cathedral and Museo de Burgos are also within 5 minutes. Burgos Station is 9 minutes by foot.

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 479 out of 736 reviews" "
Rating 8 - Good. 193 out of 736 reviews" "
Rating 6 - Okay. 36 out of 736 reviews" "
Rating 4 - Poor. 15 out of 736 reviews" "
Rating 2 - Terrible. 13 out of 736 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

stefano, BROOKLYN

Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, efficient, and knowledgeable front desk staff.
Stayed 1 night in Oct 2024

8/10 Good

Ernesto, Boynton Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location very historic place. It is very nice. Very close to everything. Shopping restaurants everything parking. It is a problem very tight spaces and not easy to. Get in and out some people take two spaces and the hotel needs to get records of those and asked them to move their cars because their times that there’s no space available
Stayed 1 night in Oct 2024

10/10 Excellent

stephanie

Liked: Cleanliness, property conditions & facilities
The hotel is an absolute beauty! The rooms a Make you feel like royalty they are so nice!! There was quite a language barrier with the staff that was the only downfall and no air conditioning so the rooms were a bit warm. The lowest temp was 19* c not too cool. But good was amazing and so were the beds!
Stayed 1 night in Oct 2024

10/10 Excellent

Christiaan, Mossley

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent breakfast. Easy walk across the river to the medieval town and cathedral.
Stayed 2 nights in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Showers are narrow.
Stayed 2 nights in Sep 2024

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful building attached to a church with cloisters. Good size room but too dark, poor illumination. Nice sized bathroom. We didn't had breakfast there, the price of it was too high for the area since you can get a very good breakfast steps away for a third of that amount and even less.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Booked my stay for the wrong date. Immediately realised and asked them if i could change it which they refused. Completely my fault but the lack of flexibility means no more stays at NH Hotels for me.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff too. I will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if travelling with a dog. Lovely hotel and staff. All old city 5 minutes walk.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. The entire building has a great smell. Staff was welcoming and kind. Breakfast was superb. NH chain is excellent . Going to Bilbao NH next, September3rd. Celebrating our 50th wedding anniversary. Thank you for making it memorable.
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Gretell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and the staff is wonderful as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.
Stayed 1 night in Jun 2024