Crisol Puerta de Burgos provides amenities like car rentals on site and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
A banquet hall, 7 meeting rooms, and wedding services
Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
Room features
All 162 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Reusable coffee/tea filters, recycling, and LED light bulbs
Bathrooms with eco-friendly toiletries and bathtubs
Flat-screen TVs with satellite channels
Eco-friendly cleaning products, free infant beds, and daily housekeeping
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 12 per day)
Food and drink
Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children
Room service available
Family friendly
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Front-desk safe
Newspapers in lobby
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Conference space (5380 square feet)
Meeting rooms - 7
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Bathtub
Bidet
Eco-friendly toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea filters (reusable)
Minibar
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
Self parking fee: EUR 12 per day
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos
Frequently asked questions
Is Crisol Puerta de Burgos pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crisol Puerta de Burgos?
Self parking is available for EUR 12 per day.
What time is check-in at Crisol Puerta de Burgos?
Check-in start time: 2 PM; Check-in end time: anytime.
What time is check-out at Crisol Puerta de Burgos?
Check-out is at noon.
Where is Crisol Puerta de Burgos located?
Located in the heart of Burgos, this hotel is within a 15-minute walk of Marceliano Santa Maria Art Museum, San Lesmes Abad, and Arco de San Juan. Plaza de Espana and Casa del Cordon are also within 1 mi (2 km).
Crisol Puerta de Burgos Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.
Orestes
8/10 Good
Kenneth
28 May 2023
Kenneth
Stayed 1 night in May 2023
4/10 Poor
i
Business traveler
19 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The staff were very nice and the hotel was clean.
However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away.
My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered.
My room was very noisy as its next to the road and the windows are single glazed with little soundproofing.
I would not recommend or stay there again.
Very nice and pleasant receptionist, entry hall is impressive not so much the rest of the hotel, says is a 4 star and it probably was about 10 years ago, needs a bit of TLC. Still nice place for a break, quiet and central.
Good value for money.
You can hear traffic as glass windows isolation is not that good but given it’s a quiet place we slept well.
For a road-trip stopover is more than fine.
Rooms are spacious and beds comfortable.
It has a large bathroom with great shower.
Leandro
Stayed 1 night in Oct 2021
8/10 Good
Manuela
Traveled with family
11 October 2021
Liked: Staff & service
The location is perfect, the hotel needs a bit of work in the building, cleanliness of the exterior
A hotel that says its a four star but barely merits a one. Wayer dames to corridors, dirty floors, peelibg paint. The worst hotel i have stayed in usung hotels.com. bitterly disappointed
Hotel could use a little more update specially in the rooms. Beds move to much, contains are I fly, old and dirty. Parking is horrible. Buffet for breakfast is too limited.
Clean, pleasant place to stay.
Staircase leading to garage is quite old and could do with an upgrade, but that is a minor thing.
Wish there was a gym in this hotel, it would make it the ideal place to stay.
Great hotel on the edge of the city centreBus stop right by the hotel and number1 takes you right to the centre within a couple of minutes. Hotel is modern and clean; staff/reception staff very helpful and friendly. Room very large and comfortable and bathroom very modern and spotlessly clean. Very easy to park around by the hotel but underground garage available at 12 Euros per night.