6/10 مقبول
Dalia
مسافر برفقة عائلة وأطفال صغار
١٣ مارس ٢٠٢٦
We stayed in a Safari Tent and had to utilize the shared public restrooms. At every visit to the restroom there was an issue of some sort. The condition of the sinks is what bothered me the most. Crusted green mucus on the majority of sinks, every.single.time. I was gagging.
Paper towel machine not working, no running hot water in one specific shower, urine stench and crusted pee on one toilet and broken hanging towel fixtures at every turn.
Yes, it’s a public space, but this isn’t a park.
Have your maintenance team make regular runs to ensure cleanliness and function.
Another sad occurrence involved Emily at the front desk. Oh boy, was she rude. It was the morning of a time change and she would not provide us towels to dry off our kids at 11:40 am which is technically ten minutes after late checkout and within our usage of time considering the time change. She told my husband we had to leave the premises when the manger in fact later stated to us that we were welcomed to enjoy the amenities after check out time. What is it then? You ask us to leave or can we stay?
This staffer ruined our stay and our kids were nervous to swim after 11 am since we were treated like we were criminals. Flying Flags is awesome but not at the expense of your dignity.
Dalia
أقام ليلتين (2) في شهر مارس عام 2026
