Crystal Palace Hotel

4.0 star property
Hotel connected to a shopping center in Sector 1 with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Palace Hotel

Interior entrance
Exterior
Executive Queen | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is SAR 441
SAR 498 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292

What's nearby

  • Herastrau Park - 3 min drive - 1.8 km
  • Piata Romana - 7 min drive - 5.0 km
  • RomExpo - 7 min drive - 5.0 km
  • Romanian Athenaeum - 7 min drive - 5.5 km
  • Palace of the Parliament - 12 min drive - 7.7 km

Getting around

  • Bucharest Baneasa Station - 9 min drive
  • Obor - 14 min drive
  • Henri Coanda Intl. Airport (OTP) - 11 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Nikos - ‬13 min walk
  • ‪Turkish Kitchen - ‬11 min walk
  • ‪Mandaloun - ‬6 min walk
  • ‪ORYGYNS Specialty Coffee - ‬8 min walk

About this property

Crystal Palace Hotel

Upscale hotel located in Sector 1
Take advantage of a grocery/convenience store, a terrace, and dry cleaning/laundry services at Crystal Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Meeting rooms, multilingual staff, and a front-desk safe
Room features
All 74 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: RON 70 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space (538 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RON 70 per person
  • Airport shuttle fee: RON 115 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Palace Bucharest
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Palace Hotel?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Crystal Palace Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Crystal Palace Hotel?

Check-out is at noon.

Does Crystal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of RON 115 per vehicle applies.

Where is Crystal Palace Hotel located?

Located in Sector 1, this hotel is within a 15-minute walk of Floreasca Business Park and Promenada. Herastrau Park and BOC Tower are also within 2 mi (3 km). Bucharest Baneasa Station is 28 minutes by foot.

Crystal Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 117 reviews" "
Rating 8 - Good. 43 out of 117 reviews" "
Rating 6 - Okay. 19 out of 117 reviews" "
Rating 4 - Poor. 4 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Maksim

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Faris

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Poor value for money
Stayed 2 nights in Mar 2024

10/10 Excellent

Elena

Stayed 2 nights in Jul 2023

4/10 Poor

Alan

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Decent location
Stayed 1 night in Dec 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff and services were very nice.
Stayed 4 nights in Jun 2021

10/10 Excellent

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever, great service and cleanness. Great attention to the customer
Stayed 2 nights in Jan 2021

8/10 Good

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Stayed 1 night in Jan 2021

8/10 Good

Menachem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Met my initial expectations from a Business hotel.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location for business
The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.
Stayed 3 nights in Feb 2020

10/10 Excellent

Andrei Alexandru

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend 100% is you have business in Aurel Vlaic
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Hotel is ok for position but has to improve rooms
Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
Stayed 3 nights in Nov 2019

10/10 Excellent

Virginie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third time at the Crystal Palace, and I've got nothing to say that is bad about either the staff or the rooms. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Joshua

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is Rude and No Air Conditioning
This hotel DOES NOT have air conditioning!!!! Beware!! The front desk staff are rude and I am pretty sure they just don’t like foreigners.. We complained about the A/C and finally they moved us to another room that had windows in separate rooms so we could have a “draft”. Lady at the front desk had the audacity to tell us that the entire hotel switches to only heat in the winter time. It might have been the end of October but it was prob 80 degrees outside. We almost walked across the street to another hotel and would’ve just forfeited the money but we had way too much luggage & were exhausted after spending 2 weeks road tripping through Romania. The bed was actually pretty comfortable but the bathroom was dirty and the sink was so clogged I had to rush when brushing my teeth. Overall the absolute worst experience we have EVER had in any Hotel. Period.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, beautiful building. Walking distance from the city centre (about 15-20 minutes). Helpful staff, big rooms, quiet area no noise coming from outside, free parking.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, modern hotel
Hotel staff had me a to-go breakfast for my early flight out. White glove checkin service. Hotel lobby is gorgeous and modern by any standard.
Stayed 1 night in Jun 2018

10/10 Excellent

Ashvini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great service
Great hotel and service
Stayed 1 night in Jun 2018

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money.
Decent hotel close to a nice mall (Promenada) and relatively close to the airport. The area is not bad, or good, just meh... Friendly staff and better than average breakfast!
Stayed 1 night in Jun 2018