Hotel Palonegro

3.0 star property
Experience comfort in the heart of Bucaramanga – unwind with breakfast then explore nearby art.

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Photo gallery for Hotel Palonegro

Luxury Room | Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Front of property
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Junior

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Hydromassage showerhead
Minibar
Cable channels
Daily housekeeping
  • 6.6 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Superior

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Hydromassage showerhead
Minibar
Cable channels
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

Superior Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Hydromassage showerhead
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Executive Junior

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Hydromassage showerhead
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Calle 51 # 31-106, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall - 5 min walk
  • San Pio Park - 6 min walk
  • Canaveral Mall - 3 min drive
  • Cacique Shopping Mall - 3 min drive
  • Alfonso Lopez Stadium - 4 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Bobby & Friends - ‬4 min walk
  • ‪Divino Club - ‬3 min walk
  • ‪Shanghai Restaurante - ‬2 min walk
  • ‪Marvilla - ‬3 min walk
  • ‪Restaurante China Buffet - ‬3 min walk

About this property

Hotel Palonegro

Hotel near Cacique Shopping Mall
Located close to San Pio Park and Bucaramanga Modern Art Museum, Hotel Palonegro provides free full breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk
Room features
All guestrooms at Hotel Palonegro include comforts such as air conditioning, as well as amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with hydromassage showers
  • 30-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 66 ft (COP 14000 per night)

Food and drink

  • Free full breakfast available daily 7 AM–9 AM

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 12 2024 to June 11 2026 (dates subject to change).
The following facilities will be closed during July, August, September, October, November, and December:
  • Laundry facilities
  • Parking area
This property will be closed from June 12 2024 to June 11 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 30000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: COP 14000 per night (66 ft away)
  • Rollaway bed fee: COP 30000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro Hotel
Hotel Palonegro Bucaramanga
Hotel Palonegro Hotel Bucaramanga

Frequently asked questions

Is Hotel Palonegro pet-friendly?

Yes, Hotel Palonegro allows dogs (limit 1 total) with a maximum weight of up to 13 lbs per pet.

How much is parking at Hotel Palonegro?

Limited spots are available.

What time is check-in at Hotel Palonegro?

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM.

What time is check-out at Hotel Palonegro?

Check-out is at 2:00 PM.

Where is Hotel Palonegro located?

Located in Sotomayor, this hotel is within 1 mi (2 km) of San Pio Park, Bucaramanga Modern Art Museum, and Cacique Shopping Mall. La Casa del Libro Total is 1.5 mi (2.5 km) away.

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Hotel Palonegro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 6 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Stayed 3 nights in Apr 2022

6/10 Okay

ANDRES RODRIGO

Liked: Staff & service
Disliked: Cleanliness
Sorprendido con el estado del hotel Ya había estado en varias ocasiones y todo muy bien Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño Las sábanas viejas y sucias Generalmente no comentó esto Pero era un buen sitio no entiendo qué pasó
Stayed 3 nights in Dec 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Stayed 2 nights in Mar 2021

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Jahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Stephen, Orem, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stayed 1 night in Aug 2020

10/10 Excellent

Andrea Isabel

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, and well location for shopping and banking
Stayed 12 nights in Feb 2020

4/10 Poor

Yurley karine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Piedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable lugar.
Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Stayed 1 night in Feb 2020

8/10 Good

Edilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía muy normal
Stayed 1 night in Dec 2019

4/10 Poor

Alejo Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has parking just for one car, credit card machines doesn't work
Stayed 1 night in Dec 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, comfortable, and great staff. Great value.
Stayed 1 night in Oct 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 1 night in Oct 2019

8/10 Good

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cómodo y bien ubicado
Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.
Stayed 3 nights in Oct 2019

8/10 Good

Pricila Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo
Fue excelente. Vine por una noche. Super cómodo.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

6/10 Okay

Silvia

Liked: Cleanliness
El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.
Stayed 1 night in Jul 2019

8/10 Good

Jorge David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente servicio y calidad alimentos bien atención
Stayed 1 night in Feb 2019

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estadía, personal muy amable.
Muy buena estadía, el personal muy amable. Si recomendaría el lugar. Buena relación calidad-precio.
Stayed 7 nights in Nov 2018

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Si vas en carro, ni lo pienses
El aseo de la cama deja mucho que desear, el hotel tiene una excelente ubicación sin embargo no tiene parqueadero y si lo ofrecen gratis en la publicación cuando en verdad es un parqueadero público el cual es abierto y toda la gente camina por ahí sin seguridad, nuestro carro fue lamentablemente rallado en este lugar, al igual que el hotel cubre el valor del parqueo hasta temprano en la mañana asique si quieres descansar te toca pagar las horas extras por parqueo lo cual es alrededor de de 3500 la hora y si te pasas 10 minutos te cobran la hora completa, al final al venir a Bucaramanga 2 veces al mes este hotel no va a estar en mis 5 primeras opciones de hospedaje.
Stayed 1 night in Sep 2018