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pentahotel Brussels City Centre

4.5 star property
Get ready to unwind in style while enjoying top-notch amenities like a coffee shop and library. Experience the best of Brussels near La Grand Place.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Exterior
Bar (on property)
Lobby
penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Gym
  • Bar
The price is SAR 335
SAR 371 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi

penta Plus Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout drapes, free WiFi

Penta Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Chaussee De Charleroi 38, Brussels, 1060

What's nearby

  • Avenue Louise - 4 min walk
  • Place du Grand Sablon - 16 min walk
  • Royal Palace of Brussels - 4 min drive
  • Manneken Pis Statue - 6 min drive
  • La Grand Place - 6 min drive

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Ciao Bella - ‬3 min walk
  • ‪Stella - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk

About this property

pentahotel Brussels City Centre

Luxury eco-certified hotel near Avenue Louise
Consider a stay at pentahotel Brussels City Centre and take advantage of a free daily manager's reception, a coffee shop/cafe, and an arcade/game room. The on-site Modern European cuisine restaurant, Pentalounge, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, local meal delivery service, and ATM/banking services
  • A vending machine, meeting rooms, and an elevator
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 202 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch Smart TVs with satellite channels
  • Refrigerators, freezers, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 26 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 29 for adults and EUR 14.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of EUR 55

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (3261 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Local meal delivery service
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

Is pentahotel Brussels City Centre pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at pentahotel Brussels City Centre?

Self parking is available for EUR 26 per day.

What time is check-in at pentahotel Brussels City Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at pentahotel Brussels City Centre?

Check-out is at noon.

Where is pentahotel Brussels City Centre located?

Located in the center of Brussels, this family-friendly hotel is within a 10-minute walk of Avenue Louise, Horta Museum, and Rue Defacqz 71. La Grand Place is 1.3 mi (2.1 km) away. Faider Tram Stop is only a 2-minute walk and Stéphanie Tram Stop is 3 minutes.

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1004 reviews" "
Rating 8 - Good. 336 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Taulant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little dated but perfect location and close to everything.
Stayed 4 nights in Nov 2024

8/10 Good

Filippo

Liked: Staff & service
Disliked: Property conditions & facilities
The bar lounge was very cool and the breakfast buffet was good also. However, the carpet/moquette throughout the hotel was disgusting, old and dirty. They should invest in wood flooring.
Stayed 1 night in Dec 2024

6/10 Okay

Keira

Traveled with partner
Disliked: Property conditions & facilities
The hotel had lots of cafes and supermarket near it which was great and a 30min walk or tram journey into the centre. The staff were friendly. However, the room was a bit dirty upon arrival and the shower was very cold and there were no spare duvets to use which was annoying and meant for a cold night which was disappointing for the price to pay for our stay.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pentahotel was really nice, modern and had great facilities. The hotel is on the road and if you have a room that overlooks the road it can be quite noisy with trams, cars and people leaving the bar in the early hours but overall it was a good stay.
Stayed 3 nights in Dec 2024

8/10 Good

Shahin

Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Alicia, Hounslow

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all we had a great stay. The only negative was the limited dining options and slow service. The location is perfect as the transport links are great and it’s also in walking distance to a number of areas. Whilst it wasn’t a problem for us, 4 coat hangers really aren’t enough for 2 people. We would certainly stay again if we return to Brussels.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Amenities, property conditions & facilities
Highly recommend. Great breakfast comfortable and welcoming common areas. Perfect location for walking and exploring historic Brussels
Stayed 3 nights in Nov 2024

10/10 Excellent

Soumiya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Business traveler
Liked: Cleanliness
It was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Faek, Brooklyn

Liked: Cleanliness
Excellent hotel. Room is spacious and clean. I highly recomend it
Stayed 1 night in Nov 2024

6/10 Okay

Manaf, Halifax

Business traveler
Liked: Cleanliness, staff & service, amenities
The restaurant and the guest relation at the bar. little different
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Wonderful staff. Lack of hot water utter sadness.
Originally we were given a room immediately outside the elevators. We requested a change since we are both light sleepers and were giving a room on a higher floor and as far from the elevators as possible. The room also had a king bed and was much bigger. Wild that the same room types are so varied. Check-in or anything at the reception/bar was soooo slow. But the staff were above and beyond nice and helpful. The hot water was not working the second night - absolute disappointment while sick and freezing. TERRIBLE. Disappointment for such a nice hotel to be a let down in this way. The restaurant and bar were a great spot to hang out. The food was inedible though. The Korean chicken bites were rubbery and pink inside - did not eat. Drinks were great and well priced.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Good restaurant food and wonderful staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

A

Traveled with family
Disliked: Staff & service
Terrible customer service
When I booked this hotel I accidentally entered the wrong date for my stay. As soon as the confirmation came through I noticed the mistake and attempted to get it moved to the new date. They point blank refused and I lost the money for my booking of two rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Aruna

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel provided a smooth and efficient check-in experience, and the room was clean and well-maintained. However, there was significant traffic noise, which could be disruptive for light sleepers. Although the booking mentioned free bottled water, there was none provided in the room. You get to get it from the drinking water tap in the lobby. Additionally, I was quite disappointed with the staff's behavior. When we checked-in the carpet was wet and when we informed the receptionist, I was told that there is no room service to take care of the same. The booking mentioned that toothbrushes and toothpaste were available (upon request) and bathroom slippers, but when I inquired about it, the receptionist not only refused but did so in an unprofessional, rude and dismissive manner. This was not the level of service I expected. I hope the management takes these issues seriously to improve the guest experience.
Stayed 2 nights in Sep 2024

8/10 Good

Afzol

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No water no wipes no even bother
Stayed 2 nights in Sep 2024

10/10 Excellent

Katya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of food at breakfast. Decoration nice. Staff very friendly and helpful. The only thing to consider is the noise from the street that can keep you awake at night. It’s Eco-friendly so you won’t get housekeeping during your stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Irina, Bloomfield Hills

Business traveler
Liked: Property conditions & facilities
Excellent hotel in excellent location close to everything: shopping, restaurants, subway station, walking distance to major sights. Large rooms with comfortable beds and blackout curtains. Great hotel amenities. Stayed for 2 nights and had dinner at the hotel’s restaurant on both nights. Bonus: the reception doubles up as a bar!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lolita

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024