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Serpiano Hotel

3.0 star property
Escape to mountain serenity where delicious Mediterranean meals meet rejuvenating spa treatments amidst breathtaking views.

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Photo gallery for Serpiano Hotel

Indoor pool, sun loungers
Panoramic Double Room, Lake View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi
View from property
Bar (on property)
Reception
Perched in the mountains, Serpiano Hotel offers a serene retreat with a rooftop terrace, garden and indoor pool. Treat yourself to Mediterranean cuisine at Ristorante Al Serpiano or unwind with spa treatments at Centro SPA. With free WiFi, bicycle rentals and an electric car charging station on site, you'll enjoy the perfect blend of relaxation and adventure.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Romantic Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Superior Double Room

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Deluxe Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Comfort Double Room, 2 Twin Beds

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

Highlights

Balcony or patio
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room Single Use

Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Superior Double Room Single Use

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867

What's nearby

  • FoxTown Factory Stores - 17 min drive
  • Swissminiatur - 23 min drive
  • Lake Lugano - 25 min drive
  • Monte San Salvatore - 25 min drive
  • LAC Lugano Arte e Cultura - 27 min drive

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 44 min drive

Restaurants

  • ‪La Sorgente - ‬29 min drive
  • ‪Ristorante Barcaioli - ‬29 min drive
  • ‪Al Battello - ‬29 min drive
  • ‪Locanda San Silvestro - ‬9 min drive
  • ‪Caffè-Bar Vecchio Teatro - ‬29 min drive

About this property

Serpiano Hotel

Hotel in the mountains
Take advantage of a free breakfast buffet, a rooftop terrace, and a garden at Serpiano Hotel. Treat yourself to a manicure/pedicure, a massage, or a body treatment at Centro SPA, the onsite spa. The on-site Mediterranean cuisine restaurant, Ristorante Al Serpiano, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and massage treatment rooms
  • Multilingual staff, concierge services, and meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 84 rooms offer comforts such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and hair dryers
  • LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (3531 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Outdoor space

  • Balcony or patio

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

Does Serpiano Hotel have a pool?

Yes, this property has an indoor pool.

Is Serpiano Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Serpiano Hotel?

Self parking is free at this property.

What time is check-in at Serpiano Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Serpiano Hotel?

Check-out is at 11 AM.

Where is Serpiano Hotel located?

Situated in the mountains, this spa hotel is 1.8 mi (2.9 km) from Mount San Giorgio and 2.4 mi (3.8 km) from Lake Lugano. Parco Botanico San Grato is 2.7 mi (4.4 km) away.

Serpiano Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 94 out of 244 reviews
Rating 8 - Good. 115 out of 244 reviews
Rating 6 - Okay. 26 out of 244 reviews
Rating 4 - Poor. 7 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Remco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location but the hotel is certainly tired and seems that a lot of details are being overlooked. A shame because it really has potentially. With some better cleaning and some investment in the property it will soon be back to what it was.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2020

10/10 Excellent

Tony, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serpiano Hotel is located on the top of a mountain; it has a picturesque view of Lake Lugano from its outdoor restaurant. It also has an indoor swimming pool and Jacuzzi. Breakfast and dinners were excellent.
Stayed 3 nights in Oct 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed 1 night in Jun 2019

8/10 Good

Terezia

Liked: Cleanliness, staff & service, room comfort
Highly enjoyable stay with superior Ticino views
I visited the hotel with my mum. Despite a rainy day and evening, we enjoyed the stay very much. We had a room with a mountain view that was in reality nicer than on the pictures! The hotel facility comes with large outside area that is taken care of to the last detail. We had a superb dinner and drinks. The reception ladies but also waitress in restaurant are kindly, professional and very helpful. This all made our trip unforgettable.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Nice respite from the City
You need to rent a car to get around. There are no kettles in the room but there is a small fridge. Foxtown is just nearby and so that was the life saver. The views were spectacular. But do be careful driving up as it is narrow and winding.... meant for only one car even thought it is a 2 way road. It is a 3-star hotel so dont expect much.... but for what they did offer, you cant find fault with it. We will stay at this place the next time we head to FoxTown.
Stayed 2 nights in Sep 2018

6/10 Okay

Nav

Great view & staff but let down by basic flaws
Lovely view and very friendly staff. Nice indoor pool. Let down by lack of air con in the rooms, very average breakfast (although dinner is better ). The road to the hotel is also very narrow with sharp turns and so it’s advised not to arrive there at night by car. Check out is a little too early (11am) and the restaurant stops serving hot food after 9pm which is again too early .
Stayed 1 night in Aug 2018

8/10 Good

Todd

Liked: Cleanliness, staff & service
Views from the restaurant were amazing, breakfast was excellent, local restaurant is pricey but worth the money. Pool and pool area were lovely Hotel rooms are old, need updating and were extremely warm in the hot weather with no air conditioning
Stayed 2 nights in Jul 2018

8/10 Good

Calin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Great spa and restaurant, clean room with amazing view.
Stayed 1 night in Aug 2018

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel just needs updating
The hotel is easy to find, it’s up a long twisty narrow road but if you follow the signs or use sat nav you shouldn’t have any problems. The car park is ample size so I shouldn’t imagine you would ever struggle to park. Check in was straight forward enough and the staff were friendly and welcoming. The Geneva decor of the hotel could do with a update, it’s clean just looks a little dated. The room is fine and good sized and we had a nice view from our balcony. The best feature of the hotel for us was the pool and jacuzzi. The jacuzzi was amazing and so relaxing. The restaurant was good and reasonably priced given the isolated location. I would recommend this hotel for a relaxing getaway.

10/10 Excellent

Zlatko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Seth

Liked: Cleanliness, staff & service
Awesome View
Well the view was Amazing. The slider to the balcony didn't work very well but the views were truly exceptional. Loved the experience.
Stayed 1 night in Sep 2017

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip #2
This is the second time in two years that I have stayed here. The location is great, the amenities are great, the staff are helpful. This is a great place for a getaway
Stayed 2 nights in Jun 2017

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic stay
Stayed 1 night in Jun 2017

6/10 Okay

Rostislav, USA

Liked: Cleanliness
Overall we had good time but very far from any attractions. Magnificent views! Very quiet place

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!!
Wonderful hotel, stunning views, excellent pool Great trails all around .

10/10 Excellent

pappaleadfoot , cave creek az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thrilling experience
It is worth programming a stay at this hotel if for no other reason than just the view! It sits on the tippy top of the mountain and overlooks the towns below. Driving up to the hotel is an exciting experience on an extremely narrow road. If you meet another vehicle one of you will need to back up for the other to pass. Insure you follow the directions to get there provided by the hotel. GPS is almost essential. You are so glad you got there you wouldn't think of eating anyplace other than the hotel. I do not know if there is another place. The dining room is a bit pricey for dinner, but not by over a few dollars. Great breakfast. Rooms are fine . Bathroom small. Hotel supprisingly large! Staff great. Has spa facilities. If the drive doesn't scare you then book this hotel. FYI we were driving a large station wagon are are senior seniors.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maja, Ljubljana

Disliked: Room comfort
very distanced hotel
very distanced hotel

10/10 Excellent

Gill, Hghlands, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing panoramic views
Highly recommend this hotel. Food was excellent. Swimming pool and spa, relaxing