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"We arrived early, and the hotel was kind enough to store our luggage in their secure deposit room. Antonio at the front desk was helpful—he not only gave us a detailed city map but also highlighted the must-see attractions, which was a great touch. The rest of the team made our check-in process seamless and even accommodated our request regarding with the mattress situation. The hotel itself was spotless, with the lobby, public restrooms, and our room all exuding a pleasant, fresh scent. The location is good—just a short walk from both the train and bus stations, making it incredibly convenient for exploring the city. There are also several excellent restaurants nearby. Considering the affordable price we paid, I think this hotel offers great value for its location, cleanliness, and helpful service. Highly recommend!"

"Excelente apartamento internamente e com localização privilegiadíssima. Recomendado!!!"

"Very clean , quit location with a really good breakfast buffet and beautiful views. "

"Exceptional hotel for being so close to the Naples. Italy Central Train Station, and very reasonably priced. Only a 10 minute walk was required."

"Good hotel."

"Wonderful place to visit and stay. Staff is so kind. The spa was heavenly. The view is amazing! Stayed here in two different occasions would stay again "

"Amazing breakfast, outstanding bed quality, friendly staff "

"Great location near train station. Great restaurant for dinner "

"I always stay at the Excelsior. The staff are wonderful and rarely change!! Feels like home. "