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"A very cozy stay for a week in London. The staff was always there to help, no issues checking in. The only thing that was tricky is the shower has no proper door so the water went everywhere and we had to dry it but no biggie, everything was truly great during our stay!"

"Lovely hotel, in the perfect location of Southbank. I paid for an upgrade and received a terraced view looking over the London eye. It was beautiful, especially in the evening. The hotel itself was in a perfect location, a short walk away from Big Ben, the houses of Parliament, London Eye, Thames cruises, Madame Tussauds / Sea life and lots more. It's just the perfect location. Please be aware, parking is available on-site, however, is charged at £65 so is a little pricey. However, there is a carpark a few minutes away at £20 per 24 hours - Waterloo Carpark SE1 7NQ that is a little more budget friendly. Overall, beautiful hotel. Would 100% stay again. "

"Beautiful building, very convenient, plenty of bars and restaurants and a tube close by"

"very nice experience"

"Staff were excellent and helpful. Rooms (carpeting, some paint and furniture) could use a refresh. One elevator was out of service but did not affect us as the stairs were convenient."

"Beautiful hotel in a great location. Walkable to all London sites and close to the Waterloo Station to take the train to South Hampton for a cruise."

"Our 2nd stay at this fabulous hotel Thank you for a lovely stay"

"Simple no frills room, but comfortable and clean. Great location and shower. Will definitely use again in the future. "

"Loved my stay at this hotel. Proximity and convenience to transportation and the sights was great. Didn’t have breakfast but dinner was good. "