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"The property was dirty. We felt so uncomfortable with the uncleanliness however all contact has still been ignored up to a week after our visit. "

"We needed to stay near to Southmead hospital to support our daughter, and we live 1.5 hours away. This apartment was ideal: 1 car parking space (there is a local long term carpark 2 minutes away) but only 20 minutes walk from the hospital. The apartment is very spacious and well equipped inc tea/coffee/sugar; a coffee cafetiere and Nespresso machine, microwave, big fridge and freezer, washing machine and dishwasher. I would definitely stay here again, even as a base for a holiday in the area -...

"clean , warm, attractive property everything provided for a great stay, easy check in."

"Greeted at the property to overflowing bins outside. Followed by making our way into the kitchen where we found out of date food in the fridge, the smell of rotting food under the sink, dirty utensils and the pictures being very different to the listing. During the stay, no bin bags or methods of cleaning were really provided, no plug in the sink to do dishes. taking rubbish out was impossible due to the mass overflow of bins outside. Property was left by us not perfect, but no way to make...

"The flat you advertise on the website looks absolutely nothing like the property we stayed in. The bin in the kitchen/living area didnt have a lid so the smell of what was in the bin filled the living area. There was no window in the living/kitchen area only the light coming in the glass front door. There was no plug in the sink in the bathroom and the toilet seat was loose, the bathroom door didn't close."