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The Sebel Quay West Brisbane

5.0 star property
Luxury aparthotel with a sauna and an outdoor pool

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Photo gallery for The Sebel Quay West Brisbane

Outdoor pool
Front of property
TV
Bathroom
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Restaurant
  • Business services

Room options

About the neighborhood

Map
132 Alice Street, Brisbane, QLD, 4000

What's nearby

  • Treasury Casino - 7 min walk - 0.6 km
  • Queen Street Mall - 8 min walk - 0.7 km
  • Roma Street Parkland - 18 min walk - 1.6 km
  • South Bank Parklands - 4 min drive - 3.1 km
  • Brisbane Convention and Exhibition Centre - 4 min drive - 3.4 km

Getting around

  • Brisbane Central Station - 14 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Kadoya - ‬4 min walk
  • ‪Turquoise Kebab - ‬4 min walk
  • ‪Haeduri Chicken City 해두리 시티 - ‬4 min walk
  • ‪Hanwoori - ‬5 min walk
  • ‪Nudo's on Mary - ‬5 min walk

About this property

The Sebel Quay West Brisbane

Luxury aparthotel near Treasury Casino
Near Riverstage and Queen Street Mall, The Sebel Quay West Brisbane provides dry cleaning/laundry services, car rentals on site, and a sauna. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Self parking (surcharge), babysitting (surcharge), and a banquet hall
  • Concierge services, an elevator, and meeting rooms
  • A front-desk safe
Extra conveniences in all rooms include:
  • TVs with cable channels

Policies

Check-in

Late check-in fee

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night

Important information

Optional extras

  • Late check-in fee
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Brisbane Quay West Suites
Quay West Suites Aparthotel Brisbane
Sebel Quay West Brisbane Aparthotel
Quay West Brisbane
Quay West Hotel Brisbane
Quay West Suites Brisbane Hotel Brisbane
Quay West Suites Brisbane Aparthotel
Quay West Suites Aparthotel
Quay West Suites Brisbane Hotel
Sebel Quay Aparthotel
Sebel Quay West Brisbane
Sebel Quay
Quay West Brisbane
Quay West Hotel Brisbane
Quay West Suites Brisbane
The Sebel Quay West Brisbane Brisbane
The Sebel Quay West Brisbane Aparthotel
The Sebel Quay West Brisbane Aparthotel Brisbane

Frequently asked questions

Does The Sebel Quay West Brisbane have a pool?

Yes, this property has an outdoor pool.

How much is parking at The Sebel Quay West Brisbane?

Self parking is available for a fee.

Where is The Sebel Quay West Brisbane located?

Located in Brisbane Central Business District, this luxury aparthotel is within a 10-minute walk of Brisbane City Botanic Gardens, Treasury Casino, and Riverstage. Queen Street Mall and Brisbane City Hall are also within 15 minutes. Brisbane Central Station is 14 minutes by foot and Brisbane Roma Street Station is 17 minutes.

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The Sebel Quay West Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1104 reviews
Rating 8 - Good. 278 out of 1104 reviews
Rating 6 - Okay. 67 out of 1104 reviews
Rating 4 - Poor. 8 out of 1104 reviews
Rating 2 - Terrible. 5 out of 1104 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Lovely views of the Botanic Garden and beyond Pity there was no restaurant
Stayed 2 nights in Nov 2018

8/10 Good

Louise, Jersey UK

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room was amazing, great view, spacious and clean. No bar facilities as they are updating.
Stayed 3 nights in Nov 2018

6/10 Okay

Jonas

Liked: Staff & service
Stayed 2 nights in Oct 2018

4/10 Poor

Lee, Brisbane

The breakfast menu in the room was different to the one being served. Couldn’t eat anything on the new menu due to allergies to berries and sourdough bread.
Stayed 1 night in Oct 2018

4/10 Poor

Jenna

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Outdated and hair in my shower
Outdated hotel with hair in my shower. The cleaning of the room daily only consisted of restocking my soap, no bed making or anything (or cleaning of someone else’s hair in my drain).
Stayed 2 nights in Oct 2018

8/10 Good

Maggie

Liked: Cleanliness, property conditions & facilities, room comfort
Nice for short term stay
Stayed here for 5 nights! Room was clean and spacious, and what I really liked was being so central too the CBD and botanical gardens right outside.
Stayed 5 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL VIEWS AND CLEAN ROOMS
We have a very pleasant stay over the weekend. It is across the road from the beautiful City Botanic Gardens, near Queen Street Mall, friendly staff, clean rooms. That is everything you need for a holiday!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Very spacious apartment and very comfortable. We loved the location opposite the Botanical Gardens and short walk to all facilities
Stayed 4 nights in Jul 2018

6/10 Okay

Fiona, Melbourne

Liked: Cleanliness
Disliked: Staff & service
Big apartments, well located, poor service
Good sized apartments in a good location near the Botanic Gardens. Apartments are a little dated,and the one i stayed in could have had some more kitchen utensils eg a frypan and some tongs.. basic items I would have thought. However the biggest disappointment was the lack of service. i arrived at 8.30 pm and couldn't get into the building, had to knock on the door of the staff members who walked passed me twice before paying any attention and letting me in. The person who checked me in treated me as if i was disrupting his evening, although he was quite efficient. The following night I had to go in search of someone to serve me a drink at the bar at 5.30pm in the evening.. other guest told me the staff member was setting up a function,so i headed to reception to get some service... slow wait once again. Whilst I acknowledge its an apartment hotel, the level of service for the price being charged and an apparent 4 star rating was very disappointing.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in the center of the city. huge room
nice place, great value and perfect location
Stayed 1 night in May 2018

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, high end, clean rooms, top notch!
Great location right across from the river, park, wheel of Brisbane, shops, restaurants and bars, tons of them. Our room was huge, we had a washer and dryer, gigantic balcony, kitchen, living room, great place. The lobby is first class with a nice restaurant. We both loved our breakfast dishes.

8/10 Good

Mark, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location with great views
This is a very good hotel with good amenities including a kitchen. The location is great being adjacent to the botanical gardens, in one of the quieter locations in the city. My only issue is paying $4.50 for a bucket of ice to be sent up by room service!
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to restaurants & cbd
Air conditioner in bedroom was a little weak & did not cool the room efficiently.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Room was expected to be a non smoking room, this was obviously not the case. It reeked if smoke.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & comfortable
Husband and I stayed here in a garden-view room for one night to get away from our noisy neighbours and to celebrate our wedding anniversary. Was pleasantly surprised at the size and condition of the room. Had everything you needed and was very comfortable and quiet. It's also very convenient to the Brisbane CBD, without the noise of the major streets. The only negative was the cost of the parking, especially when there aren't a lot of alternatives. It just feels wrong to charge that much for people who don't have a lot of choice. That aside, we would definitely stay here again.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Michelle, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a special stay
My husband and I stayed for one night and loved the apartment, location and great view. The room was on the 18th floor and had great views from Southbank to Kangaroo Point. We chose Quay West as it had a balcony which was incredible to sit and have a drink while watching the sun go down. Much better than being stuck inside looking out a window. It was also lovely overlooking Botanical Gardens and seeing trees rather than cement. The apartment was well appointed and had fully equipped kitchen which was a nice surprise in a city motel.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice position, staff were exceptionally friendly and room was immaculate.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Dated Hotel and the house bar not open 4pm Friday.
5 Star Hotel ???? Very dated. Front line staff excellent but hotel bar closed!
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant last minute booking. Staff friendly and room service excellent.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Maryse

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel Fabulous park views
Lovely Hotel with Fabulous views of the park. Great having the City shuttle at our door. Staff were friendly and helpful. The apartment was spacious and comfortable. Bedroom was very comfortable. Kitchen didn't have enough utensils for cooking a meal, however we managed. Cleanliness was questionable for the Sebel, with hair still left in the bathroom sink and bins not cleaned after room was supposedly cleaned. A little disappointing for the Sebel.
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
5star accommodation? I don't think so.
Bathroom/kitchen dated. There's been no dustpan/brush provided and no toilet brush. When we asked for the third time housekeeping gave us a used toilet brush, s..t still hanging on it. My wife returned this to reception, where she was given a laugh when handing the brush back, no apologies offered (or a new brush). You would think this would be a bare minimum (toilet brush) in an accommodation at this rate. So my wife went and bought a toilet brush for AUD 2,- and I bought a dust pan/brush for another AUD 2,-. Our room was on the 5th floor near the elevator, therefore the noise from the elevator was very disturbing (we've two small children) and though we've been offered a room a bit further away from the elevators, it was on the 2nd floor and the street noise (Alice st) was also very disturbing. In the end we didn't take it as we didn't know whether it'd be worse to be on the 2nd. The only plus side is the closeness to the botanical garden. Only if you don't mind the noise from the street (really very loud). Would we stay here again? NO.
Stayed 12 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Enjoyed my stay and all the staff that I interacted with were very helpful.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This is not a 5 star hotel (3 or 4 star)
This hotel is actually not bad, but it's a dis-service to them to rank them as a 5 star - because people who booked thinking they will get a 5 star will only be disappointed. Carpets and paint in rooms dated, lobby not exception. All facilities in room good - laundry, kitchen, etc. Gym and swimming pool good - but again, all equipment in the gym is well past use by date. Note that the concierge is not 24 hours, key card entry after hours.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Skeeter

Liked: Cleanliness, staff & service, room comfort
Great location, great views, very comfy.
Excellent hotel with good service from most of the staff. Decor is a bit daggy/dated for the price but adequate. Bed was one of the most comfortable I've every slept on! Anywhere! Ever! Shower facilities were below standard with VERY noisy plumbing. Excellent kitchen facilities if you plan to cook.
Stayed 1 night in Jul 2017