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Astor Metropole Hotel

3.5 star property
Hotel with a 24-hour business center, a short walk to Roma Street Parkland

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Photo gallery for Astor Metropole Hotel

In-room safe, desk, iron/ironing board, cribs/infant beds
Interior
Bar (on property)
Exterior
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Hotel Twin, 2 Single Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Hotel Twin, 2 Single Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hotel Queen, Queen Bed

Hotel Queen, Queen Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Hotel Queen, Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Studio

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
193-197 Wickham Terrace, Spring Hill, QLD, 4000

What's nearby

  • Roma Street Parkland - 5 min walk - 0.5 km
  • Queen Street Mall - 6 min walk - 0.5 km
  • Treasury Casino - 12 min walk - 1.0 km
  • Suncorp Stadium - 2 min drive - 2.3 km
  • XXXX Brewery - 3 min drive - 2.8 km

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Merlo Cart - ‬4 min walk
  • ‪Club Sofitel - ‬3 min walk
  • ‪Cafe Pronto - ‬5 min walk
  • ‪Madison Tower Mill Hotel - ‬2 min walk
  • ‪Sage on Ann - ‬5 min walk

About this property

Astor Metropole Hotel

Hotel near Roma Street Parkland
Near Suncorp Stadium and Brisbane Convention and Exhibition Centre, Astor Metropole Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and a front-desk safe
  • A reception hall, tour/ticket assistance, and luggage storage
  • An elevator, a 24-hour front desk, and concierge services
Room features
All 86 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

Chinese (Mandarin), English, Hindi

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SAR 422 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (AUD 14.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 119
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 119
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 14.90 per day
  • Early check-in fee: AUD 119 (subject to availability)
  • Late check-out fee: AUD 119 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Astor Metropole Hotel Spring Hill
Astor Metropole Hotel
Astor Metropole Spring Hill
Astor Metropole
Astor Metropole Hotel Brisbane
Astor Metropole Brisbane
Best Western Brisbane
Astor Metropole Hotel Hotel
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel Hotel Spring Hill

Frequently asked questions

Does Astor Metropole Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Astor Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Astor Metropole Hotel?

Self parking is available for AUD 14.90 per day.

What time is check-in at Astor Metropole Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 119 (subject to availability).

What time is check-out at Astor Metropole Hotel?

Check-out is at 10 AM. Late check-out is available for AUD 119 (subject to availability).

Where is Astor Metropole Hotel located?

Located in Spring Hill, this hotel is within a 10-minute walk of Brisbane Private Hospital, Roma Street Parkland, and Queen Street Mall. Brisbane City Hall and Treasury Casino are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes.

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Astor Metropole Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 233 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 220 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Disliked: Amenities
The people at reception weren’t great but the other guests at the hotel were lovely and made for a very enjoyable trip.
Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE. the lift will keep you up all night
Stayed 1 night in Jul 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good comfortable stay
Stayed 1 night in Feb 2023

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, easy and inexpensive for a hotel on the edge of the city
Stayed 1 night in Nov 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, walking distance to CBD
Stayed 2 nights in Apr 2024

8/10 Good

Andrian

Nice stay
Always stay here when coming to Bris
Stayed 3 nights in Apr 2023

10/10 Excellent

Con

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and impressive facility.
Stayed 1 night in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service
Staff were very friendly and flexible
Stayed 3 nights in Oct 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but very comfortable. Walking distance to everything we had to get to. The staff were very friendly and ready to assist.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to convenient transport options such as Central Station. Quick walk into CBD with various options for for dining and entertainment. Overall the location was quite suitable.
Stayed 3 nights in Jun 2022

8/10 Good

MARIETA

Liked: Cleanliness, staff & service, property conditions & facilities
Lovation
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - just needs a spruce up.
Location was excellent - just a short (uphill) walk from Central Station so the train from the airport was a great option. The hotel is a little tired and could do with a detailed refurb but was fit for purpose and comfortable. The rooms were quite and the little kitchenette was good.
Stayed 1 night in Aug 2023

4/10 Poor

Leonora

Expectations are not met. We had to ask the staff to turn on the light of the elevator.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Would have been nice 30 years ago.
Run down hotel. No plug in the spa. Air conditioner did not work.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Not aware the facilities were closed
I booked this for my parents because of the loacation, pool and onsite restaurant however the pool and restaurant were closed. It would have been good to know when booking.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Staff & service
Wonderful
Stayed 1 night in Oct 2022

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained
A little bit walk (10min) to subway and shops, comfy bed, good insulation, no view as higher building on progress block the view.
Stayed 3 nights in Apr 2023

2/10 Terrible

Phil

The mould in the shower. The wall lights don’t work. The bed mattress was falling apart.
Stayed 1 night in Jun 2024

4/10 Poor

Glen

Disliked: Cleanliness, amenities, property conditions & facilities
I could handle the fact that the room is nostalgic to 1993 in almost every way - especially the smell and aesthetics - but I can't deal with concrete mattresses that have dirty sheets on them that leave rashes on my legs from mite bites. Pick your game up Astor Metropole, we won't be back
Stayed 1 night in Jul 2024

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
rooms are good and the building but staff are not very helpful or accomodating.
Stayed 1 night in Dec 2023

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never go back
Stayed 1 night in Jul 2022

6/10 Okay

Kaylee

Liked: Cleanliness
You get what you pay for
Early check in was great. No conversation to be made at check in he was on the phone while checking us in. Hot water took ages to come through. Lino lifting out front of bathroom and after a shower it was full of water. Told reception. They said we will let management know. No apology. Customer service poor.
Stayed 1 night in Jul 2024

2/10 Terrible

neil

Disliked: Staff & service, property conditions & facilities
Staff were appalling
Stayed 1 night in Jun 2023

6/10 Okay

Robyn

Liked: Staff & service
Disliked: Cleanliness
The property is in a great location. So close to central station so easy access to the airport and walking distance to everything I wanted in the city. The room was the biggest I’ve been in that I can remember and the balcony was a brilliant surprise. Only thing that was a little disappointing was the room didn’t feel clean and a lot of the furniture was chipped and damaged
Stayed 2 nights in Mar 2023

8/10 Good

Gabrielle

Liked: Staff & service, property conditions & facilities
We had a good stay on 12th floor. Private, Bed comfortable, great shower, everything worked though a little tired looking. Appreciated the quiet balcony and quick lift access. Staff were friendly though a call for TV remote went unheeded. Was as expected with a discounted rate compared to other hotels on that weekend
Stayed 2 nights in Sep 2022