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The Willows

3.0 star property
Hotel with a 24-hour front desk, a short walk to Brighton Beach

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Photo gallery for The Willows

View from property
Double Room, 1 Double Bed | City view from property
Double Room, 1 Double Bed | City view from property
Free WiFi, bed sheets
View from property

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is SAR 199
SAR 238 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed

Free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Free WiFi, bed sheets

Single Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Map
27 Lower Rock Gardens, Brighton, England, BN2 1PG

What's nearby

  • Brighton Beach - 3 min walk - 0.3 km
  • Brighton Pier - 6 min walk - 0.6 km
  • Brighton Royal Pavilion - 10 min walk - 0.9 km
  • Brighton Centre - 15 min walk - 1.3 km
  • Brighton Marina - 5 min drive - 3.3 km

Getting around

  • Preston Park Station - 8 min drive
  • Gatwick Airport (LGW) - 47 min drive

Restaurants

  • ‪Brighton Zip Fish and Chips - ‬4 min walk
  • ‪Al Forno Pizzeria - ‬2 min walk
  • ‪Volks Bar & Club - ‬3 min walk
  • ‪Seagull Restaurant - ‬2 min walk
  • ‪Bulldog Brighton - ‬5 min walk

About this property

The Willows

Hotel near Brighton Beach
Close to Brighton Pier and Brighton Centre, The Willows has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All guestrooms at The Willows have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 30-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English

Similar properties

Exterior detail

Strawberry Fields

  • Free WiFi
  • Housekeeping
7.4 out of 10, Good, 345 reviews
The price is SAR 187
SAR 224 total
includes taxes & fees
23 Mar - 24 Mar
Strawberry Fields

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
LIST_ALT

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Is The Willows pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Willows?

This hotel doesn't offer parking.

What time is check-in at The Willows?

Check-in begins at 2:00 PM.

What time is check-out at The Willows?

Check-out is at 11:00 AM.

Where is The Willows located?

Located in Seafront, this hotel is within a 10-minute walk of Brighton Beach and Brighton Pier. Volk’s Electric Railway and SEA LIFE Brighton are also within 10 minutes. Brighton Station is 21 minutes by foot and Brighton (BSH-Brighton Train Station) is 21 minutes.

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The Willows Reviews

Reviews

5.0
Rating 10 - Excellent. 3 out of 57 reviews
Rating 8 - Good. 8 out of 57 reviews
Rating 6 - Okay. 16 out of 57 reviews
Rating 4 - Poor. 13 out of 57 reviews
Rating 2 - Terrible. 17 out of 57 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was clean and the bed was comfy.sea view
Stayed 2 nights in Jul 2024

4/10 Poor

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
Stayed 1 night in Nov 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Stayed 5 nights in Oct 2023

8/10 Good

ANDREW

Liked: Cleanliness
The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Stayed 1 night in Dec 2023

6/10 Okay

James

Liked: Staff & service
Only issue I had was hearing other people in same accommodation late at night
Stayed 2 nights in Sep 2023

6/10 Okay

David

Disliked: Property conditions & facilities
One night ok.
Very run down. Was ok for one night. Wouldn't book again.
Stayed 1 night in Sep 2023

4/10 Poor

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Stayed 1 night in May 2024

6/10 Okay

milad

Disliked: Property conditions & facilities
This street is very unsafe as my experience and me and my family felt very unsafe even left a day earlier. The reception was not always around and there were no cleaning during our stay even it mentioned in the ads
Stayed 4 nights in Aug 2023

6/10 Okay

Jillian

Disliked: Room comfort
The room was exceptionally small and didn’t resemble the photo on the hotel site! Windows rattled and was very noisy. Clean and fairly well- maintained.
Stayed 2 nights in Nov 2022

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
It was basic but pleasant at the same time. I would strongly recommend booking one of their three parking spots outside the hotel if you’re taking the car. It’s £20 out front but £40 a day in the multi story car parks that are a fair Walk away with heavy cases! The hotel was in a good location for when you’ve had enough and need to sleep without loads of noise! Only saw a receptionist once during my stay so can’t say anything about the staff. It’s average, get a good price. Enjoy yourself!
Stayed 2 nights in Aug 2023

6/10 Okay

Allison

Disliked: Staff & service
Garlicky bathroom stench to wake you up!
Hotel was in a great location. Room was very small and on the top of a 4 storey house which was not advertised. Bathroom stank of garlic in the morning. Chap on front desk didn’t advise the front door would be locked once all guests had checked in - there was a key for the door but would have been nice to have been advised. Glad we only stayed for the one night.
Stayed 1 night in May 2023

4/10 Poor

Paula

Disliked: Cleanliness, staff & service
The Willow Hotel
Our room was very dusty, the sink and toilet had limescale build up. The room doesn't have double glazing, so the room was very chilly in March. Our room had a small kettle and only 3 sashes of coffee for the 3 night me and my daughter stayed. We had to buy our own. The view was nice
Stayed 3 nights in Mar 2023

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Needed somewhere cheap for a couple of days, was ok as only there to sleep and tried to stay out all day and was clean. Bathroom very small and door difficult to lock and keep shut. Shower head low so difficult to do more than a quick rinse. Bed not overly comfortable but could be personal preference for a softer mattress.
Stayed 2 nights in Aug 2023

4/10 Poor

Neil

Liked: Staff & service
Disliked: Property conditions & facilities
The first room I saw was not good (nowhere to put clothes, dodgy lamp). The second one was better but no way was this worth the price paid. The saving grace was the one member of staff, who was very helpful.
Stayed 2 nights in May 2023

2/10 Terrible

Michael

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms do not match the pictures, our room was tiny and dirty, we didn’t even stay, booked another hotel and left, no one on reception so had to drop the keys off and go, have emailed numerous times to try and get a refund and no one bothers to respond. avoid at all costs
Stayed 1 night in Feb 2023

2/10 Terrible

cindy

Disliked: Cleanliness, staff & service
shower not working
The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
Stayed 1 night in Sep 2023

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!!!!
I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Stayed 1 night in Mar 2024

6/10 Okay

Emma

Disliked: Cleanliness, property conditions & facilities
A little tired….
Bed was comfy (even if did fill room) I was expecting a single but got a double which was a plus. I had a good nights sleep. Parts are looking tired and the floor in bathroom needed repairs and the sink was literally falling off the wall…put my hand on it whilst brushing my teeth and literally moved! I hope they spend time now season coming to an end that they rectify these issues. Only mirror was above sink so couldn’t really see what I was wearing, but plug socket by bed near door to bathroom, meant I could straighten my hair.
Stayed 1 night in Aug 2023

4/10 Poor

Anna Luiza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a 1-night stay at this hotel almost 6 months ago for this weekend. The location is brilliant and I didn't have issues with the noise outside as I'm a heavy sleeper. However, the carpet in my room was filthy when I checked in, full of pieces of paper and hair pins. I didn't try to change rooms because I was planning to spend most of the time outside anyway but I felt the cleaning standards were definitely not worth the £110 rate for one night. Disappointing.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I expected
Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
Stayed 1 night in Jul 2024

6/10 Okay

Harry

Disliked: Cleanliness, amenities, property conditions & facilities
This isn’t really a hotel it’s a converted house! This isn’t really an issue and I was sort of aware of that when I booked it. The overall experience was meh. The room was really small! Certain areas haven’t been cleaned in a very long time.. we found cigarette butts in the room, crumbs and other waste in chairs and on the floor and the shower had quite a bit of mould growing in it. The property provided less than the minimum when it comes to amenities not even having shampoo or body wash. Overall you get what you pay for and it’s in a really good location to get around Brighton but be aware it’s not up to the standard you’d expect with most chains.
Stayed 1 night in Oct 2022

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid and avoid
Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Dissapointing and unsatisfactory stay
We were returning guests after having a wonderful stay here previously, but the hotel is under new management. We were greeted pleasantly and the staff allowed us to leave our bags before the check in time. Check in itself was quick. Our room was located on the ground floor next to the reception desk. Due to this, we could hear staff on the phone as well as loud music playing from the reception area and this continued until late. The room itself looked basic (less decor and little touches) compared to our previous stay. It was clean enough to stay in however the room itself seemed tired and in need of attention. No toiletries were provided in the bathroom and sadly the pump on the handsoap was broken. Following our dissapointing stay, compared to our previous stay under other management, we will not be returning as we believe the price of the stay was not reflected in our visit.
Stayed 1 night in Oct 2022

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - Disappointing Hotel
Location for the Willow is great, however very disappointed with a number of things. Welcome was ok While we had a sea view the facilities and condition of the room very below 3 star. Windows we’re old and single pained which not only let in a great deal of cold but also noise. The bed was a uncomfortable mattress on a self built wooden frame and no bedside tables, lamps or shelves to rest phone on. The TV didn’t work at all. Bedding was poor and thin duvet made for a cold nights sleep. No extra blankets. Pictures missing from the walls and paintwork in poor condition. The bathroom was small with a sink that was so small you couldn’t wash your hands and face properly. The water pressure was low and even with the teams on high it was Luke warm. This hotel needs attention. Nobody around after check in to discuss this with.
Stayed 1 night in Jan 2023