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"Great hotel. "

"Very clean, well appointed. I did not use any amenities and do not know if I could have gotten coffee or a soda. There was a bar near the elevators. As a pet owner, I appreciated the fact it was dog friendly although my dogs stayed home. A few issues I had: the bed was I believe memory foam and it was a little uncomfortable. I did turn a lot. It felt as though there was a lump in my side which seemed to follow me to the other side of the bed. Also I could not figure out how to close the shade. The cords seemed stuck. And the room was cold. I turned the heat up but it did not substantially alter the temp. I live near wind swept beaches of Cape Cod so I like cold rooms but this didn't seem to warm up much. However, I definitely would stay again. "

"Great stay"

"Cleanness of the property, quite zone "

"It was a great stay, perfect location. "

"Great hotel with beautiful Christmas lights and decorations. Love our stay! Restaurant was clean tasty and quick! "

"The staff customer service was the very best part of my stay at New Haven Hotel. Dia (sp?) checked me in at 9:30 am, so that I could rest and get out of the cold. They also held on to my luggage until my bus departed Union Station late at night. The room was very comfortable; especially the bed. Everything was surprisingly seamless. Great stay. "

"One of our favorites"

"The hotel is in the downtown area conveniently located and within walking distance of the mall and restaurants. The staff was very friendly and helpful and the parking lot big and private. The hotel is old and in need of renovation but is clean and comfortable."