2/10 Terrible
Heather
28 February 2024
Evolve is terrible! We received all our CK in instructions a few days beforehand which I thought was a great sign. We arrived at the property and we could not get the lockbox open to get the key out to get in the condo. The two phone numbers provided we're not correct. We emailed the 1 email we had and she didn't get back to us until 830 pm via email saying "sorry for the late response I assume you got it figured out." Ah, no we didn't and had to rent a different place because we had no where to go and no one to help us. I tried resolving with Expedia, but they couldn't reach anyone at evolve and therefore could not help us. Avoid evolve at all costs. Not I get to spend time disputing this charge with them and my credit card company.
Heather
Stayed 2 nights in Feb 2024