4/10 Poor
Jeff E.
21 February 2024
Liked: Cleanliness
Good location but subpar amenities
This condo is in a great location between the Navajo and Giant Steps lifts, and it has a lot of room for a big family or two families, however the amenities were very lacking. To start, the listing when booked advertised wifi, and we got a wifi code in the check in email. However, upon checking in there was no working wifi. Someone in our group needed to upload something for work (that couldn't be done via his hotspot) so we contacted Vacasa. They simply said internet did not come with the property. They would do nothing about it and did not offer any help. This also meant there was absolutely no way to watch TV, which after a long day on the slopes the kids would have enjoyed a movie. In addition, the unit was the poorest stocked VRBO we've ever been to. There was ONE roll of paper towels and ONE dish towel for the entire stay. Now I get that if it's a tiny place for a low dollar amount. This was not; it sleeps 18 and was not a low dollar amount per night! We ended up using a bath mat for a dish towel by the second day. There also was not even a single load of laundry soap provided. So we couldn't wash towels or any of our things. The kitchen had no foil, seran wrap, plastic bags or anything of the sort... and not even salt and pepper! Again, for the cost basic things like this should be provided. If you stay here, expect to schlep ALL your own supplies or go to the store. To boot, mattresses were TERRIBLE. All but the master were extremely uncomfortable.
Jeff E.
Stayed 4 nights in Feb 2024