8/10 Good
Clara V.
10 December 2024
Liked: Cleanliness
Indoor pool problem
We selected your faculty because of having a hot tub convience and the inside pool as we have 3 children and inside pool was very important. The hot tub was great but when went to the pool we could not get in the door, nothing posted. I contacted management and was told that they had no control to try the door again later. We never had access to the indoor pool. (very disapointing if we had known about the pool access we would have booked a different facility). I feel we should have a small compensation as we had planed to use it exspecially since it was cold and nothing open on Thankgiving for the kids to do.Only one other small complant that there were not enough towels for the amount of people.
Clara V.
Stayed 3 nights in Nov 2024