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"Excelente "

"Such a wonderful stay in the most gorgeous hotel. Fabulous staff - so friendly and helpful. Spa and new sauna excellent- so clean. We had a fantastic evening at the Raclette and grill - highly recommend. "

"Great experience with the staff, and really enjoyed my stay. My room was cute with a great view, and there’s great seating throughout the hotel to read."

"Interesting property with many retained aspects of the old prison. Rooms ate obviously small, with little storage, no hair driers etc. slightly disconcerting obscured glass loo and shower 'box' in the room. Great breakfast, with good choice. "

"Absolutely marvelous… the staff super friendly and the hotel was simply wonderful."

"Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques."

"Location is perfect, rooms renovated and comfortable. "

"Excellent experience.. staff was great as was breakfast. "

"This hotel brought the culture and feel of this little village into a single location. It was easy to walk anywhere we wanted to go and the staff was exceptionally polite and helpful."

"Lovely place to stay overlooking the lake. Great Spa and very helpful staff. "

"Staff is fantastic! Town is gorgeous! Highly recommend"

"I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz. "